AutoZone Auto Parts
4.6 (45)
8655 Millicent Way, Shreveport, LA 71115
(318) 716-5777
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Savannah Mathis
a year ago
Very friendly and helpful! Had to replace battery that was under warrant. The manager realized the original one wasn t correct that s why it died so quickly. I was able to upgrade to the correct battery. Ford Edge is a difficult battery to replace and the manager took time to install it for me.
Joseph Dana (Joe-momma)
a month ago
Benny going here since they opened up and thank the Lord I spent more in gas having to bring back parts going through their competition. Plus everyone there is helpful and nice.
Mongo P
3 months ago
Incredibly knowledgeable and friendly staff. The diagnosis of my vehicle was spot on and parts provided worked out great
Meta Lynn
6 months ago
I want to write a review about this location. I have it 5 stars bc of how the customer service from the phone, to come into the store, and it being a convenient location from my home. Christopher was a really great team lead there. That Saturday I came in to the store it was already 2 people that were in the store and then I arrived shortly after. He called for backup and asked the other team lead Chrischelle (not sure about spelling) and asked are you busy? She said yes I am. Which we are all thinking well you have customers and you said I m always busy. I said well what about customers? I walked down to see where she was at and when she walked out the isles. She said May I help you while bucking her eyes and saying what are you looking for? She said just bc you don t see anyone in here that I m talking to it s always someone on the phone. Yes, that s understandable but don t argue and make a scene with your other leads in the store.The amount of unprofessionalism that she has is insane bc of how she talked in front of customers and then arguing with the other lead there who apologized to everyone. I just can t believe how ghetto, tacky and unprofessional she is and I won t stop until she is reprimanded and something is done bc she is a sad representation of the the company. I later returned the core from a started and there Christoper apologized over and over and for that to happen he was embarrassed by the situation as well.
Juliet Vowels
a year ago
Everyone at this location was so helpful, friendly, and efficient. I couldn t leave without giving them a 5 star review! Ty L. helped us today and was wonderful-so knowledgeable and nice. These guys made our visit incredibly easy and pleasant. Whoever is in charge-you have a fantastic team working for you. Thank y all!
Serra Angel
5 months ago
Had what I needed at a good price but the counter guy was rude and not helpful
Geno Houston
a year ago
Megan is Awesome; customer service skills are phenomenal. She helped me diagnose my problem an helped me find the right parts to fix it. Need more employees like her!!!!
Gnome Runner
7 months ago
Had a Wonderful Experience. Great Customer service. Nae was super helpful and went the extra mile.
B K-Breezy
a year ago
If I can rate this place a 0 I would. For this to be a brand new location it sure have some IDGAF attitudes mainly from the manager on duty. A lady i know had to go in there 7/14/22 around 7:00 because she was scared when she saw the engine light came on and the car started vibrating really bad. When she got there she was greeted by a very rude nonchalant manager . When she explained to him and his other worker about what was going on the manager (who is experienced) just sat there while the other guy (a new worker with not much experience) tried his best to help out. Mind you when she wanted to wait inside til she was able to get help the so-called manager said well there s no seats in here so u can t wait inside but let it had been some female that he wanted to talk to buddy would ve created a throne for her but digress. It s just unacceptable for how a man can treat a woman in need. He has poor customer service (well when it comes to elderly customers) at this point I m beyond disgusted and I don t recommend NO ONE to go to this location
Mark Hart
7 months ago
Amazing, friendly service! Nae L went out of her way to help me in the 100+* temps! Thank you for service excellence!
Nixstream
a year ago
I visited the newly opened location to hopefully replace my gas cap. To my surprise they had one in stock even though my car is over 10 years old. The sales associate was helpful and even let me make sure it fit before I purchased it, great service.
katherine krupka
a year ago
Went to get a battery tested/changed. The people who work at this store have excellent customer service and went above and beyond for me, especially Mrs. Shaquita! Thank y all so much!
Jacqueline Jamerson
a year ago
I recently visited the Autozone on Millicent Way, the Manager Jerry and his staff were extremely polite and helpful. I was greeted at the door and assisted immediately with finding a bulb for my vehicle. And to top it off they installed it for FREE!!!My Autozone for life!!
Greg Blanchard
8 months ago
Marvin totally great guy. Fixed me up on a battery. Very fast and installed. Use these guys.
Adam C.
a year ago
Tyrese helped me solve an issues with my battery, installed a new one for me, and educated me on the entire process. Great customer service!
Quin Pratt
a year ago
The staff were amazing and extremely patient and helpful. They even helped me put the parts onto my car. Great service and I will be back
Reita White
6 months ago
Omg This AutonZone was excellent!! All of the employees there were awesome!!
Patrice Charles
8 months ago
The employee she was nice and well mannered and very helpful
Nate Haraguchi
9 months ago
Great associates, very friendly. Better military discount than O'Riley
Kiarra Thompson
a year ago
Megan Green gave me great customer service and was very nice and helpful.
Levi Baxlie
9 months ago
Helpful staff, clean store, very organized and direct with what we needed.
Gerald Turner
8 months ago
Courteous, helpful, very nice will recommend anyone to come to this store
Joseph Wade Procell
a year ago
Great staff, very helpful. Took very good care of everything.
Brian Carroll
2 months ago
Very friendly staff!
Alona Washington
a year ago
Mr.Jerry , is awesome!! He helped me out very well , & helped me out very good !!
Ramiro Benavidez
a year ago
Very helpful staff and a nice, clean, fully stocked store.
K Train
a year ago
I like the zone...parts you need and dress up stuff ya want!
Victoria Porter
a year ago
They were very fast and efficient at changing a battery for me.
P Gongre
8 months ago
The only one in town that had the part I needed. Thanks!
Michelle Reed
9 months ago
Wonderful experience! Above and beyond what was expected