Polaris of Ruston

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  brannon white
4 months ago
"I came in last week looking for A new Ranger. I found exactly what I was looking for. I spoke with Raymond in sales (we had purchased a Ranger from him in 2014). I gave him a list of what I was specifically looking for on adding accessories. They were very accommodating and located everything I had asked for. They went over and beyond in the installation process. Thanks again for excellent customer service and checking off all the bars on my list. If you dont give Polaris of Ruston a shot at earning your business then your backing up. The service guys were awesome in every way of the installation. Thanks again for doing and saying the right things at the time of the sale. We will most definitely be back again for our next purchase when the time comes. Thanks again for making a great impression again."

  Dylan Reynolds
a month ago
I looked and looked for a Ranger 1000 everywhere. And finally found the best deal in the country right here. I m in west texas working and they made my buying experience the best and easiest. I called and told them I wanted it and my wife would pick it up this Friday. They got the paperwork sent to the bank immediately and was done in a matter of 10 minutes. Thank you to the staff here for the best buying experience

  Shannon Finley
3 months ago
"Working with Frank and his sales manager was a pleasure. The staff was very friendly with excellent customer service. They were willing to work with me on the deal and even delivered the unit to my home for me. They are definitely my preferred Polaris dealer and I highly recommend them. "

  Roger & Jan Smith
5 months ago
I was very pleased with the quick repair of my Polaris blue sportsman 450 by Polaris of Ruston. This four wheeler is great to ride when it is operational. Unfortunately I've had difficulty keeping it funtional. Certainly not dependable. I had been taking it to Bayou Honda in Monroe where I purchased it but the wait was months and each time I spoke with someone concerning it they would tell me something completely different than was wrong with it. Much better experience in Ruston. Reliable and much faster.

  candace Anderson
a year ago
We are very pleased with the service we received at Polaris of Ruston! I highly recommend working with Mr. Barry Gililand. I bought our Ranger without leaving my desk. He even hand delivered my paperwork to me! I will tell everyone who's looking for an ATV to go see Barry! Thank you Polaris of Ruston for offering great deals and excellent service!

  Kim Marie
a year ago
"Awesome customer service, felt very welcomed! They were all so very nice, professional & patient; as I was a bit indecisive. Before and even after delivery, they took the time to make sure I knew all the ins & outs of my purchase! Purchased a hammerhead go kart.

  Carol Morton
3 months ago
"Frank was a pleasure to work with -- always very quick to respond and very knowledgeable about everything I needed. I will definitely be a repeat customer!"

  Marcie Medina
a year ago
"we are so happy with the knowledge and customer service we received from raymond and the whole crew at Ruston polaris, We have been a returning customer for many years and have always been pleased with their service. Would recommend Raymond and the crew at Ruston to everyone. "

  Mark Norris
5 years ago
Thank you for the wonderful sales and service that you have given us. We loved the old 2016 high lifter but we really love the 2019 we just purchased from you. We would recommend your dealership to anyone that needs a new Polaris. High praise to the entire staff....Thanks for the cookies

  shelby newton
2 years ago
They had exactly what we were looking for the service was excellent! Our grandson got to checkout some lawnmowers while we completed the sale.

  Shane
a year ago
Brand new four-wheeler.Easy to deal with in and out within an hour.Good place.

  Brandon Milner
a year ago
"They made the process of getting my little girl the atv she wanted really easy. Ramond, was patient and very informative. Superb sales rep! Barry, made sure we got a deal that everyone was happy with. Holly, went above and beyond on financing and registration. She even brought the paperwork to me that needed to be signed. The entire process was easy and you could tell that everyone wanted to serve. I highly recommend all of the three for a fantastic deal and easy purchase! "

  Benjamin Fuller
7 months ago
Really friendly and informative. They got our cart back right! "

  Ricky Rea
2 years ago
My experience purchasing my new Ranger 1000 Premium was good with options explained well. Accessories I wanted were spot on and exactly as expected when it was ready for pick up. Friendly courteous service from my sales team. I will be back for any future needs.

  Terry Sims
a year ago
"EVERYONE at Ruston Polaris was very friendly and professional. I am extremely satisfied with my experience and purchase of a Sportsman 850. I look forward to doing more business with them. Thanks again!!"

  Larry Peevy
3 months ago
"These guys & girls made it easy."

  Mark Holley
3 years ago
Made 2 visits to the dealership, one to pick up parts, parts guy was very helpful.Second visit 2 days later was to the service department to get a boot put on an axle I had already taken apart. At best a 30 minute job. Was told it would be at least 2 days to get to it. Left disappointed and will not be back.

  Jonathan Ehle
a year ago
They were most courteous. These are the very sort of people you would wish to find to facilitate a big purchase and do so with the utmost confidence.

  Scott Weeks
2 years ago
"He showed me different models and helped pick the one that fit me the best. Kept me up to date on arrival times and called shortly before it was going to be delivered. Definitely will be a returning customer in the future. "

  Ronald Karriker
3 years ago
I have purchased several side by sides & a Sportsman 850 over the last several years. Raymond in sales & Stacy in service department have always taken care of me. Prompt & quick service.I would & have recommended several friends & family to Malone Polaris. Great people to do business with.

  Jason Ramsey
2 years ago
"I was greeted in the parking lot. Every question was patiently answered. While they did not have the mower I wanted in stock, they did find one and delivered it to my house! 5-star staff! Barry helped me every step of the way. Also met Stacey who will be servicing my mower. Overall, VERY pleased with my mower and their customer service!"

  Tammy T
2 years ago
Thank you Mr.Barry and Mrs. Holly pleasure doing busy here. Staff is very professional and nice. Everyone from parts, service, sales and finance go above and beyond. My second purchases from here and will definitely be back.

  Nathan Shumaker
3 years ago
I was highly disappointed with the service department at this dealership. The numerous times my Polaris 110 was serviced here it took 30+ days to get it fixed every single time. One time was something as simple as changing the oil / air filters. If you want your bike fixed in a timely manor spend the extra time and take it to Shreveport / Bossier. Ruston has always had a small town feeling where everyone leaned in everyone but this business missed the mark to say the least.

  Hannah Smith
3 years ago
"We had a great experience buying from Polaris of Ruston. We came in our first visit to price check and we were not pressured to buy right then. They were very respectful that we wanted to do our research. When we came back in to purchase we were in and out with no problems. Very grateful to the staff and will defiantly be back to purchase again."

  Joey LaBorde
a year ago
Absolutely great experience! Every thing was smooth and fast. Great guy to deal with, Will be recommending to everyone I know."

  Rodney Allen
3 years ago
"Great service from walking in the door all the way to leaving with new Ranger 1000. I would highly recommend this dealer if you are searching for new side by side or mower. Friendly and professional staff throughout the entire buying process. I will be back for next purchase!!"

  Danna Gohmanhard
3 years ago
The parts associate I worked with on Friday March 19 at 4:00 was very knowledgeable, kind, and helpful. I would definitely call back again to order parts. I really appreciate the great service!"

  Nina Green
3 years ago
"From the moment we walked in until the day we picked up our mower, we were given excellent customer service. Raymond met us as we arrived at the business and was friendly, accommodating and knowledgeable in all aspects of the product and the purchasing process. He took time to introduce us to the owner and service manager so we would know whom to contact in the event we needed further assistance. Great customer service is what gets (and keeps) my business. This will be our go-to business for our Bad Boy and Polaris needs."

  Ronald Karriker
3 years ago
"Great sales & service, I have always enjoyed dealing with Malone Polaris. First met Ben several years ago he always makes it a point to speak with me if he's there. Raymond has sold me several side by sides over the years & several of my friends. Stacey is the best service department manager I have ever dealt with, he will see that your taken care of & promptly. Great place to do business with. "

  Jeremy Jp Pilgreen
3 months ago
Stacey in service, is the best around.