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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Zachariah Russell
4 months ago
Not impressed in the slightest. Went to have an alignment done on a car I bought. After they attempted to do one, they said the lower ball joint was bad and it couldn't be aligned until that was fixed. So I fixed it and brought it back, and then they told me that they couldn't do it because the inner tie rod on the driver side was bad. I was charged full price for the first alignment even though it was never performed fully, and then they wanted to charge me again. What really got me is he told me I only needed to change the one inner tie rod... No mechanic would ever suggest replacing a single inner tie rod. Bare minimum you would do both on one side, but any decent mechanic would tell you to do both on both sides. You're getting the alignment either way, and the parts are not very expensive. I will not be back
Hannah Lovelady
4 months ago
Took my car by for a simple alignment. I was told they couldn t do the alignment without replacing the front 2 tires and that I needed both new struts. They quoted me over $400. When I got back in my car, it reeked of cigarette smoke. This is absolutely unacceptable. I brought my car to another shop for a second opinion & they did the alignment for me and I only had to pay $72 to fix 2 camber bolts. I did not need new struts and I certainly did not leave with my car smelling like cigarettes either. Absolutely terrible experience and I will not be back.
Kim Greer
6 months ago
This place has been bought out and the service is awful. My parents took their car for an alignment. When they got it back it was stalling. When they took it back to them they tried to fix it but had messed up the electronics. Needless to say they had to take it elsewhere to be fixed. They do not know what they're doing.
Trevor Silcott
7 months ago
Having to get new tires out of town will subject you price gouging. Also, tires were over inflated and they did not have the tool or maybe experience to know that some vehicles require tms to get all tires to be notice the vehicle diagnostics system.
S. R.
9 months ago
I would not recommend going to them at all. I went in to get some lug nuts put on and ended up getting my cv axle changed. Now my car is out of line the right side is popping. Terrible wait times. I went back to them get an alignment and now my car is even worse.
Casey
a year ago
Was assaulted by the owners son ( owner Steve Kirbow son Charlie Kirbow ) Because me and his dad were in a argument he ran up behind me and rammed me from behind like a football player giving me whiplash. What he did to me is even legal in football. Then our good old rust in PD would do nothing about it because they didn't want to ruin anybody's holiday because it was the Friday before Christmas. But, there was no visual marks on me because of how he hit/ rammed me. And then of course all of his employees lied because they were in fear of losing their jobs. Witch I can understand stand to a point. I hope the alcoholism catches up with you Kirbow.
BENJAMIN MILES
a year ago
Every customer and automobile is treated with love and respect. They've checked and repaired several vehicles of mine. Once Kirbow even saved me money by tightening a bolts instead of replacing a whole control arm.
Janet Marshall
11 months ago
Put one of my directional tires on backwards .what dumb a.. does that ? I'm a 69 year old lady and know that directional means one way, didn't knotice until I was having the car washed 2 weeks later. Been calling for a week no answer, went by Friday no one there. Who knows???
Tiera Harris
4 years ago
Kirbow Tire scheduled me right away for a wheel alignment. I got there a few minutes early and a gentleman came out to let me know that I didn't have to sit in my car and I could enjoy the waiting area. The waiting area was clean and comfortable. The restroom was also very clean, which isn't always the case when you visit automotive places. My car was serviced on time and it didn't take long. The price was fair (far cheaper than other places I had called for quotes), service was fast and friendly (can't say that about all places either), and it was a relaxing wait. I highly recommend them for any of their services. I'm a new customer, but I'll definitely be a repeat customer.
Kwanda Tyler
3 years ago
Took my vehicle in to have brakes repaired. Dealership quoted a price of $490 to replace front and rear. Turns out I didn t need rear brakes. Total cost $98. Thank y all so much for honest affordable service.
Brandi Stoddard
3 years ago
Have brought several vehicles here to purchase tires and get alignments done very nice and professional employees place needs work though getting old. They have been around along time. Very happy with over all service.
no name
11 months ago
Have done business with kirbows since old Mr kirbow was across from city pool back in the 60s. Went by the tire shop this week to see about some tires, walked in the waiting area and waited was about it.No one was behind the counter, I could see a couple of the guys working the shop but no one addressed why I was there or was there anything they could help me with. Businesses change, my reviews tend to change with them.
corey Hambone gavin
4 years ago
Kirbow Tire Company is the best, fastest, and cheapest place to get tires in the country. I have used them for almost 10 years and have never been let down. If anything ever wasn't right or something didn't feel right I would take it to them and they would throw it on the rack and find the problem in minutes. It was always affordable and they were happy to work with me on countless occasions. I wouldn't have even made it if not for Mr. Kirbow and them and 5 stars isn't enough to show my satisfaction and gratitude for all they have done for me and my family over the years. 10 stars and a comet.
Casey Fernandez
6 years ago
I went to get my wheels aligned and it wasn't reasonably priced, the people we very polite, and they never tried to sell me something I didn't need. They have a small waiting room with a TV which is nice for if you don't have someone to pick you up while your car is being worked on.
William Wallis
4 years ago
Took my vehicles here a few times so far to get the exhaust done they have always done a good job there doing another one in the morning and I looked up the number to give them a call for the appointment and figured I d write a review very good peopledo quality work without overcharging you.
Nadun Pullaperuma
3 years ago
Great service. I went to get my alignment done early in the morning as soon as they opened. 30 mins I'm out if there. They are cheaper than the place where I got it done before.
Elliott Taylor
4 years ago
It's the day before Thanksgiving my wife and I are traveling from Fort Worth Tx to Mobile Al. All of a sudden the tire sensor light came. I immediately start searching for a tire shop. This was my first choice. I pulled up fast a friendly service. I was in and out. Thanks to Kevin AKA (Run Johnnie)
Torie McLaughlin (The Purposeful Life)
5 years ago
I've been going there several years and they have fair prices, get you in and out, and will show you what you need and explain it in away that you don't have to be a mechanic to understand it. Always my preferred choice just wish they offered more services..
Hexidecimal
5 years ago
Replaced the ball joints on my truck. Very affordable, they were fast and polite. I'll be going back for any work I need done. Highly recommend.
Chad
7 years ago
Can't recommend these guys more. Had a blowout on my way back to Texas, called these guys up and they were able to get me a replacement tire, and patched the other in under 45 minutes. Seriously great work!
Frederick Musa
3 years ago
It was an expensive experience, but the service was quick and satisfactory. If you have an alignment or wheel issue, hell yeah go here. That's it.
Breanna Peyton
2 years ago
Worst place ever. Payed $519 to get my car fixed. They messed my car up worser then it already was. They are very rude and disrespectful. They lie straight to your face.
Abigail Shirley (AJ)
5 years ago
Very professional and friendly service, got my catalytic converter changed for a very low price, but it was a job well done. Definitely recommend!
Jake Bratton
6 years ago
These folks provide pretty quick service at a pretty good price. Nothing special about waiting area, but wasnt there long. Did a good job, and good with advice.
Roger Cox
5 years ago
Always a pleasure doing business with steve. Been buying tires and car repairs since 1987. Never any hassle! In and out quickly.
Samir Padolina (passersby)
6 years ago
Was there to have my shocks checked and fixed, but was told they do not service shocks at all. When you check their website, it tells you that they do. I suppose they will not service you if you do not get your tires from them.
Mary Barton
3 years ago
Had trailer tire blowout on I 20..Called Kirbow's they were the only ones that had the tires we needed. So nice and great price .Really nice people.
Tanya Kelley
4 years ago
Awesome business! They are always polite and helpful. Never have to wait long for service.
Tonya Ross
a year ago
They are honest about whether you need new tires or not. So if they say you need new tires,believe them
Adrienne Bonner
2 years ago
Thank you Kirbow and thank you Dale for great work, friendly service and caring personalities. I highly recommend this place.