Ginn's Autobody

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Savannah Brown
2 months ago
Hands down the best autobody shop! My vehicle came back driving better than before the accident. Carrie and Cassidy were my go to girls as they were always on top of the process. The turnaround time and quality of work is superb. You won't regret sending your vehicle to this establishment as they set a new standard for quality customer service. Thank you Ginn's!

  carrie mccullin
a week ago
I highly recommend Ginn s for anyone needing auto repair. They were so nice and easy to work with. Work done in very timely manner. Shop was sure clean, and I got a little bag of goodies when i picked my car up!

  Sara Stephan
a month ago
Intensely satisfied with Ginn s Autobody! My new bumper looks so awesome. They also cleaned the inside and outside of my car and left a sweet little bag of candy on the inside for me. The customer service is great as well! Definitely recommend to anyone!!!!

  Ronald Martin
5 days ago
Great people to work with. They give you a realistic date for repairs to be completed and they meet that date. Super nice folks and it is the ONLY repair shop I will EVER use if needed!

  Liz Sale
a month ago
Fast, accurate, and complete repair. Customer service was excellent. When the job required less mork than estimated, I saw a reduced price on the final bill. That honesty is why I would strongly recommend Ginn's.

  SARA MOORE
2 months ago
Ginn's customer service was impeccable. They were knowledgeable, polite, and efficient. When I picked my car up, it was cleaner on the inside and outside than it has been since the day I drove it off the lot. I highly recommend them!!

  bel frasier
3 months ago
Ginn s did an exceptional job on my BMW. It honestly looks like a brand new vehicle. I would use them again. The facilities are super clean; they returned my car super clean; the staff was very friendly and informative.

  Randall Pye
a year ago
I had a great experience with Ginn s! From the estimate, to the ride back to my work, all the way through the repair process to the finish day. When I picked up my truck it had been inspected by David the owner and given his stamp of approval. A big thank you to everyone involved in any way to get my truck back to me looking better than ever!

  Shunda Young
a month ago
Everyone was very nice and helpful. They kept me up to date on everything that was going on with my vehicle. I high recommend Ginn's Autobody!

  Morgan Brazzel
2 weeks ago
Excellent customer service & great work! No complaints with my recent experience using them for repairs.

  John Austin
3 months ago
Led by Carrie Hudson and welcomed by the office staff, every part of my experience was positive. The payer was a government entity which was a little more complicated than an insurance company. Ginn/Carrie dealt with this very well and I experienced no problem from either entity. The vehicle was returned repaired as promised and I was very satisfied with the work that was done. Having dealt with other body shops and a dealership in Ruston, I would certainly recommend Ginn based on price & service

  Edward Lynam
6 months ago
Our car was hit when parked and a dent in the rear door happened. The door still worked and the window was fine. We would have been satisfied with a basic attempt to straighten out the panel rather than replace the whole thing. When we took it to Ginn's we were given no choice as to the level of perfection of the repairs. Ginn's created an estimate over twice the insurance adjuster. The two communicated poorly while our car was hostage to the negotiations, so the time in shop was weeks rather than days. Ginn's apparently decided to do the most costly repair and charged over 28 hours of labor. However, that the car was repaired is obvious as they replaced an unharmed portion of the door with a new panel which clearly is not weathered like similar panels on the other doors. Also, a new rattle now happens on the other side of the car... and there were many new scratches on the windshield! We believe Ginn's took advantage of the insurance and would not use them again.Service: Body & Trim

  April Blades
a week ago
They did a great job and had it ready 1 day before they initially said.

  Connie L. Lewis
5 months ago
Thankful for the service at Ginn's! Everyone was kind, courteous and accommodating. Everything looked great and loved how they reset my clock. It's the little things/gestures!

  Zach Aycock
8 months ago
I generally don't leave reviews unless my experience with a business was either really bad or top notch. Ginn's Auto gets an excellent review from me. I gave a couple of weeks after picking up my truck to make sure everything was functioning properly. My truck is running as good as it was before the damage. Customer service was great and they kept me informed throughout the whole process. My truck looked better when I picked it up from Ginn's than it has since I purchased it. Very clean inside and out. Smiling faces and politeness go a long way with me and they've got that at Ginn's. Hopefully I won't need to work on my truck again any time soon, but if needed, I will most certainly be giving them my business again. Very satisfied with this business.

  don deets
3 years ago
I was out of town and a deer hit my car. This is how I met Ginn's autobody. Being out of state they were so professional to keep me informed on the progress of my repair. The end result is spot on. You would never know my car was damaged. There prices are fair and I highly recommend them. Thank you for fixing my car.

  David Murphy
a week ago
This is my second time using Ginn s Auto body. Just as impressed this time as before. They keep you informed along the way with the progress of the repairs and the quality of the workmanship is second to none. Very pleasedServices: Painting, Body & TrimServices: Painting, Body & Trim

  Jobec Stevenson
9 months ago
By far the best quality auto repair shop around the area. Friendly and professional, they made it hassle free, and vehicle looked like it was never damaged. We've had several of our vehicles worked on at Dealerships in the area that we had to return for poor workmanship, so Ginns was a relief. Thanks for the excellent work and I'll personally put my name out there and recommend Ginns to anyone.Services: Painting, Body & Trim

  Rick Sutton
5 months ago
Very impressed with the office staff (especially Carrie who gave us our quote) and the service on my vehicle.

  melba Phelps
8 months ago
We are very pleased with Ginns. From the time we walked in until we got our car back. They are very prompt, courteous and do excellent repair work. Looked like a brand new car...Service: Body & TrimService: Body & Trim

  Vu Nguyen
7 months ago
Great workVery happy and the vehicle looks amazing.They are very nice people.My car got washed too.

  Kenneth Garner
4 months ago
Great people to help you. Very courageous and friendly. I highly recommend Ginn s

  Donna Herring
a year ago
We needed an accident repair to our Expedition. Due to scheduling conflicts on our part the repairs had to be rescheduled twice. The staff at Ginn's were very accommodating. Once we were able to get our vehicle in the repairs were completed in the time frame given and we were most pleased with quality of their work. We will definitely recommend them to friends and family.Services: Painting, Body & Trim

  Tammy Hughes
5 months ago
One of if not the best auto body shops to communicate with ever. They take great care to keep you informed of every process!

  Chyanne Williams
a year ago
Amazing customer service. They were so quick and helpful. My car looks amazing and the goodie bag was such a sweet touch. We will definitely be back if we have future car problems.Service: Body & TrimService: Body & Trim

  Nelcina Moore
a year ago
They repaired the body work on my Lexus and my Chevy truck. Very friendly professional staff. They picked me up and dropped me off at the car rental location, with patience. My autos looked great when I got them back. I would recommend Ginn's Autobody to a my friends and family.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Barry Adams
a year ago
#1 service the body work was excellent; the paint match outstanding, and all done in a state of the art facility.I couldn't have bought a friendlier, more professional team. They keep you apprised of progress on your vehicle even when progress is slow due to parts issues.Take your wreck to Ginn's!

  randy liner
a year ago
The people and the body work done at Ginn s Autobody on my pickup was way beyond my expectations. It took a little longer than expected but you know what they say , you can t rush excellence . If your looking for perfection Ginn s Autobody Is your go to place! Thanks again

  Lindsey Murry
a year ago
White glove service from start to finish! Even provided a shuttle service to and from the car rental...consistent updates/calls throughout the entire process! Upon pickup, my car had been detailed and had a treat bag on the dash! Highly recommend!Services: Electrical, Body & TrimServices: Electrical, Body & Trim

  Eddie Horton
a year ago
A flying piece of truck tire hit the large sunroof on our Toyota SUV, destroying the glass, opening/closing mechanism, interior trim and head liner. Went to several shops but none would touch the job. Ginn s accepted the job and did great in spite of parts availability problems.Services: Painting, Body & TrimServices: Painting, Body & Trim