Acme Glass & Mirror Co Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tammy Jo White
a week ago
Very nice employees, they explained everything they were doing!!! I would recommend to family and friend!!

  Bill M.
4 months ago
Service was reasonable and fast. People were very pleasant. I'm a repeat customer so I might be a bit biased but I think they are the best around m

  bpwj76
2 years ago
I didn't expect 2-star quality from Acme Glass as I've used them in the past and have been pleased with them.The back window on my truck needed to be replaced under the manufacturer's warranty and my dealer subbed the work out to Acme. I was pleased to hear that, as I have trusted Acme in the past like I said.When I got my truck back, I inspected the areas where the work was done. I noticed three areas on the truck's paint surrounding the back window that had been scratched through to the bare metal, excess adhesive on some trim and paint, and the technicians left trash in the bed of my truck and under the back seat.I will attach pics of the paint scratches and leftover adhesive, but I didn't take pics of the trash in the bed (some rubber molding) or the orange tootsie roll wrapper and cardboard under the back seat. You know who you are ;-)

  Stetson Bosecker
2 months ago
Honest folks, reasonable prices, and quick service!

  Anna Martineau
a year ago
Rude and unhelpful.Response to owner: the woman at the front desk was very nice and communicative to me. I have had my windshield replaced here before, which is why I came back to see if there was anything Acme could do for my sunroof. I was aware that there was already silicone sealant on my sunroof, and I had already told the woman at the front desk this as well. I m not sure if that information was passed on to the man who looked at my car, but he came in and told me there was nothing he could do to fix it, which I understood completely. The problem was not that he was unable to fix it, but that he mumbled underneath his breath the entire time and acted annoyed as to the fact that I even came in before going to a dealership. He never communicated with me that he was unable to open my sunroof because of the leftover silicone (he just told me something was broken), and I did not realize that this was an issue for him, as I had previously opened my sunroof right before coming to Acme today.Service: Auto windshield replacement

  Andrew Pabon
3 years ago
From the moment I first called them, to when I got back into my car from replacing my windshield Acme did an awesome job. Everyone I spoke to was nice and ready to help. They serviced my vehicle quite quickly and their prices for the service cant be beat! I'd recommend anyone to get auto glass here in the future!

  Curtis Kennimer
3 years ago
Great place! In for a rock damaged windshield repair and was met with the nicest people, Jennifer wrote my ticket and had my keys back to the repair department in a flash, waited only a short time and she let me know that my car had been repaired and was ready. So smooth, fast and friendly. Way to go; "Acme Glass"!

  conner may
2 months ago
Friendly staff and good service!

  Kendra Parker
4 years ago
Had to get my windshield replaced and Acme went above and beyond my expectations. They were so easy to work with, had the best quote in town, and their customer service was outstanding. Not that I want another broken windshield, but I know where I'm going if it happens again.

  Ang Bartlett
3 years ago
I m so thankful I came here.I was driving through Louisiana just outside of Monroe and my car got popped with a rock. I found this place after my insurance was being difficult. The price was amazing!! The lady up front named Jennifer was so nice! I appreciate them so much!!!Service: Auto windshield replacement

  Roger Bolen
a year ago
The entire experience was very nice. The service people were very efficient. Friendly and respectful of property.Service: Glass installationService: Glass installation

  Keirsten Bryan
2 years ago
Very friendly staff that will cooperate well and provide a quality experience. Had windshield replaced, no issues after a week thus far. Would recommend this business.

  Thomas Holland
a year ago
The location was easy to get to and the business has a very clean appearance. The staff was very professional and courtesy. I would revisit and recommend others to use this location for there glass needs.

  Brandi Herbster
3 years ago
Went in to have quarter glass replaced in minivan. Window was defective and fell out. They ordered a replacement that was also defective. Ordered another and so far it's working out. They're very nice accommodating. Hopefully this was all just bad luck.

  Ashlynn Lee
4 months ago
Unprofessional female employee, was making inappropriate comments about herself.

  Phyllis Busby
2 years ago
I had to replace the back glass on my car and they done a fantastic job. They are very friendly and efficient. Will definitely recommend them to family and friends.

  Becca Shipp
5 years ago
Acme Glass and Mirror were so accommodating! We were involved in a hit and run on our way to Destin for vacation. We pulled up to their shop and they fixed our mirror within 10 minutes! We were traveling with 4 small kids so we really appreciated that they were able to get us right in! Great people! Thank y all so much!!

  Louis J Zmich
4 years ago
Please take my advice: quick story.Overall:A great experience. Friendly, fast, fair pricing, and professional. Exactly what you want when a rock chips your windshield.Story:Girlfriend s car got a chip in the windshield driving home from work. I went and got a windshield kit from the store and figured I could fix the small chip myself. DO NOT DO THIS. Here s some pricing breakdown for you. Acme says small chips cost $50 to fix. The kit costs $12-15, don t let this $35 difference ruin your windshield. The $35 difference is made up with the warrantee and better materials. This $35 saving cost me an entire windshield.I tried to fix this myself, followed the directions step by step. But the vacuum you have to form to inject the resin ended up being too much for the crack, MAKING IT WORSE. So much worse that I had to replace the entire windshield. People don t seem to talk prices on line, so I will give you a ballpark. Our Toyota Camry was $225 + tax. Geico recommended Safelite, and the price there was almost $400. Reviews on Reddit for Safelite are not favorable anyway. So go with Acme.Next, CHECK YOUR INSURANCE. Most car insurances will WAVE THE DEDUCTIBLE FOR CHIP REPAIR. So the $50 would have been covered, go figure. Our deductible was $500 for windshield replacement, so we had to front the $225, hard lessons learned.So, overall, don t fill chips and cracks yourself. Just don t. Take your vehicle to Acme, pay the $50 or better yet, have your insurance possibly cover it. I will never use a kit again, seeing how easy it was to make matters worse.Thanks Acme for making my frustrating day, a lot more smooth sailing.

  Corey Isaac The Blueprint Podcast
2 years ago
Great customer service. Jennifer Simon is the best. Great job by the 2 guys that installed my windshield. 5 STARS

  George Franklin
a month ago
They was very nice

  Demetrice Robinson
2 years ago
They were so friendly.. They're phone manners is what drew me to their business.. This is the place for yr products as well as the atmosphere ofprofessionalism.. Thks

  Binitra Wright
2 years ago
Front desk workers very nice, rude technicians, they repaired my windshield and damaged something while reparing it, did not tell me about it, and now want me to pay for something they damaged, and now its leaking water in my car, from the windshield repairService: Auto windshield replacementService: Auto windshield replacement

  Michael Penix
3 years ago
They had me in and out within a short time. Service and personnel were great

  Albin Louis Rabalais
8 months ago
Had 2 windshields installed. I recommend

  S M Rahat Rahman
2 years ago
Very fast car inspection service and no appointment needed.

  Connor Haskins
4 years ago
Went in for an inspection sticker, and could not have asked for a better experience. Quickly taken care of, in and out!

  Jeff Crawford
2 years ago
Really quick and best price we found. Did a really good job

  Michael Wysinger
9 months ago
Very knowledgeable. Answered all my questions

  clarence johnson
3 years ago
Great service , lowest prices in ruston, very nice ladies in front office

  Md Reazul Islam
a year ago
Reasonable price, professional and good behavior, Quick service