Ace Automotive Repair & Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Callie dollpie
5 months ago
Will from Ace auto towing came to the rescue today after I hit a huge deer and it left us stranded off of 1-20. He was so nice and took us to a nearby hotel. Even helped us bring in our luggage. Highly recommend!!

  Alexander Harvey
a week ago
When my car broke down on a cross country trip ON the afternoon of Good Friday, Ace Towing was quickly able to tow my pickup truck AND uhual trailer to a nearby shop for a very reasonable rate. Not only was the driver friendly recommending local restaurants and lodging, but went above and beyond by offering us a lift after towing the truck to the mechanic.Ace was instrumental in turning a potential 2+ day impact to our trip into a mere 3 hour delay!

  Rebecca Collins
4 months ago
Wow! These guys were quick to help and so kind. I highly recommend them for any towing you need. Will was on call last night and came to the rescue. He was super nice!!

  Rob Gramling
3 weeks ago
I had a wreck on a Saturday night. Ace Automotive was called to tow my car. I called Sunday morning around 8:30 to see if they d open up and let me access my car and get all my stuff out of it. The man who answered was very kind and accommodating. He told me he would have one of his drivers meet me there in about 20 minutes. The driver, Will, showed up right on time with a smile. He, too, was very kind and helpful. Overall, it was unfortunate that I had a wreck, but dealing with good people like Ace made the experience much better than it could have been. Thank you.

  Vanessa Johnson
a month ago
Mr. Will was absolutely awesome. After our roadside assistance connected us, he called to verify our location and the services we needed. He arrived within 5 minutes of the call. Excellent service and genuinely nice person. We would definitely recommend!!!

  Sergy Odiduro
2 months ago
I am a repeat customer. I can always count on ACE Automotive to get me out of a jam. The last time I called, Will promptly rescued me in the dead of night to help me with a flat tire. He was friendly, courteous and routinely goes above and beyond to assist you in your time of need. If you are looking for superior service do yourself a favor and go see the good people at ACE Automotive. I consider everyone there (Kendon, his wife, all their drivers etc.) as my family. They have never turned me away and I highly recommend them to anyone within hearing distance. Excellent service. Call them now.

  Carla Lenard
3 months ago
Thank you for helping me during this time. I was involved in a wreck and my vehicle was towed to another city. Will from Ace Automotive retrieved my vehicle and brought it back safely. He was extremely professional and kept me informed during the process. I am truly grateful for your help, your kindness and professionalism. I definitely recommend them for their services.

  Connor McDaid
a month ago
Will from Ace Automotive was a huge help. He arrived within 10 minutes of my call and helped get my car started back up withing a few minutes. He was nice and very helpful the whole time. He recommended ways to solve my problem in the future and other possible solutions.

  Caylee Bull
a week ago
My tire flew off while I was driving and Mrs. Will happened to pass by right after it happened. Thank goodness!! My experience was great, he was very professional and kind!

  Eric Brazzel
a month ago
Kenden is great! Stopped by his shop to ask questions about an AC issue on my 2021 GMC AT4. He took the time right then to listen to my issues and recommend a solution. It was a great experience. This is not my 1st time to use Ace Automotive. I will definitely trust the service they provide and will return the next time my vehicle has issues. (Can t afford a new truck right now)

  Skylar Salem
3 months ago
Will was so helpful! My car had a flat, and he was quick to pick me up and bring me to the tire shop. He was so friendly and even brought me to a different tire shop when Walmart was rude. Extremely thankful for the good service and good advice since I am at college away from my parents!

  Cynthia Simpson
2 months ago
I had a flat on I-20 and Will arrived 30 minutes earlier than the AAA promised time, which I really appreciated. He towed my car to a tire shop he trusted, which I also appreciated as I was just traveling through on my way to AL. I also liked that he put my Prius on a tow bed rather than a tow behind as it is better for the car.

  Aaron Johnson
3 weeks ago
Great service, kendon always come through, I have called for service mechanic or towing and he is always . Thanks Ace Automotive! Your service again was excellent. Car broke down and one call is all it took. 3/23/2024...thanks for the tow. Very professional tow driver, he has been to the rescue on many occasions. Thanks Again for the service

  Cory Kirkpatrick
2 months ago
Ace towing Associate was very professional. He offered to take me to the dealership so I could get a Loner vehicle. I really appreciated the customer service he offered And getting to me to help out in a timely manner.

  Cassandra Fernell
2 months ago
Just wanted to point out how awesome Will was on yesterday. I work for the Louisiana Department of Children and Family Services and was in the process of transporting a child when a pothole was hit causing a blowout. I followed company procedure and within 9 minutes Will was there loading the vehicle to bring to the nearest Enterprise. After arriving at Enterprise, I was told there were no vehicles available. Nonetheless, Will did not mind towing the vehicle to Walmart to get a new tire and he even waited until the vehicle was taken for service. Being 4 hours away from home, it was a comforting thought and greatly appreciated that this person would be so helpful in such a time. There are no words to express the gratitude. Thank you kindly for being professional and compassionate, going beyond the minimum.Sincerely,Cassandra Fernell CWS 3Foster Care DivisionRegion 5- Lafayette Parish

  Chantelle Melton
3 months ago
My car tire got on flat while on my way to work. I waited 4 hours on the side of the road for GEICO to find me road side assistance, in which they couldn t find anyone. I called Ace s Automotive and Towing and they said they could help me, I was 60 miles away and they came to very quickly considering the distance. Mr. Kendon and Mr. Everett got the job done quick and they both were very friendly. They just gained a customer.

  Brittain Tarbutton
2 months ago
Great service! I locked myself out of my car in the rain and service showed up fast, was professional and fairly priced. I will always call Ace Automotive for my car repair/ service needs. They have proven themselves many times over the years.

  Laquetta Sievers
2 months ago
Will was absolutely amazing. My 2022 GMC SIERRA lost power on a very busy highway access and wasn t able to shift into neutral. I called Onstar through the vehicle and they contacted Ace Towing in Ruston, La. Will called me on my cell and could hear I was stressed and scared, he let me know he was on his way to help and also spoke with the State Trooper who was with me to make sure I was safe. I will definitely use Ace directly anytime I need a tow and tell my friends and family about them.

  Rick Perry
2 weeks ago
The tow truck driver Will, did a great job at delivering my truck from Farmersville to Downsville. He put it in a spot where its not in the way of my wife getting in and out of her parking space. Thank you Will for for the great job.R. P. Perry Jr.

  Cam Hill
a week ago
Driver was fast getting to me and was very cooperative the whole time. Even offered me a lift home after safely delivering my vehicle to its destination.

  Joshua Grubb
4 months ago
About two days ago I was replacing the hubcap on my truck and Dennis wasn t even on the clock he just saw that I needed help and didn t hesitate to offer his services. He s a good man and good worker. He was very informative and did whatever it took to make sure I could get back on the road to finish my load. Appreciate you Dennis

  Madi Tanner
3 weeks ago
Will and Dan just came to put my spare tire on, and they did a great job! They made sure to explain everything they were doing and offered a lot of good advice! They worked fast and slayed!!

  Alexis Harrison
2 months ago
Mr. Will was very friendly, efficient, and compassionate. He was also very thorough regarding ensuring both my vehicle and I were safe and secure!

  Stephan Barker
2 months ago
Who starts a car they are told not to start. Called for a tow. And for whatever reason the driver started to try and diagnose the situation. Started a car with a damaged engine and drove it into the tow truck after being informed NOT TO. someone at this location then tried to lie to me about what happened. Unfortunately for them I know how to work on cars. These people don't. If you don't know that coolant and oil mixing is bad. You don't know mechanic work. If you're called to tow a car, diagnostic isn't part of the plan. I will be pursuing legal action.

  James Fulton
a month ago
Mr Will came to GSU and did a great job of getting our truck that was stuck on a hill with ease, we will always call Ace towing ! Two big thumbs up !

  Pierce Lee
2 months ago
Mr. Will was absolutely amazing.He was timely and courteous and helped me to get back on the road in no time.Highly recommended for anyone.

  Anne Standley
a month ago
Great service from Will. Came pick up and was very nice. Even tried to help get the car running before towing. Greatly appreciate the assistance.

  Addie Kuhr
4 months ago
Will from Ace Automotive was so helpful and kind! He made my already bad day much better! Would definitely recommend him to anyone who needs their car towed.

  Josh Williams
6 months ago
Very helpful company. Kevin took excellent care of me on the phone and Will got me to a auto care center quickly and with great conversation. He even tried to get me somewhere he trusts more, but unfortunately it was too late and they were already closed. He even offered to give me a ride over to McDonald's since I hadn't eaten today.

  Jamie Parker
2 months ago
Will was so helpful after my husbands wreck and answered questions and was so helpful beyond just towing our vehicle! Neither of us has ever been in that situation before, and Will was so helpful and I highly recommend ace towing and will!