D & R Towing and Recovery LLC

4.7 (78)

  958 E Texas Ave, Rayne, LA 70578
  (337) 247-3789
  Claimed

Towing service

Service options

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stephanie Rosas
a week ago
Our minivan turned off on us on the interstate. We were traveling to Texas from Mississippi. This was the second place I called. They came pretty quickly and even dropped my family off at the hotel before heading to the mechanics. James is such a genuine guy. Couldn t be more grateful! 10/10 recommend!

  Paul Weller
4 weeks ago
Great service! Tim came to our rescue this week and helped us with replacing a flat on van during our family travels. He was very friendly and super helpful.

  Ed Tsinc
a month ago
I got stranded, called AAA and was REWARDED with the best towing service - bar none - in my 76 years! Our tow truck driver was Mr. Scoobie - he was METICULOUS in loading our Honda and METICULOUS in unloading it at the mechanic shop! I have added D&R Towing to my phone's contacts and to my wife's. I hope to never need them again but if I do, I will DEFINITELY call D&R!!! Thank you, Mr. Scoobie and D&R!!! I had a broke down car and still ended up with a smile on my face!!!

  troya Milton
4 weeks ago
I was an hour and a half away from home. Had a blow out on side of the interstate 100 yards from the Scott exit. Called AAA. They dispatched this company. After sitting here for an hour they called to inform me they couldn t change my tire due to safety reasons. Mind you I m a young woman on side of the busy interstate with a horse trailer full of horses. What about my safety?

  MS Hickman
2 months ago
OMG WHEN I SAY I HAVE RECEIVED THE ABSOLUTE BEST SERVICE OF MY LIFE TODAY; NOT ONCE BUT TWICE TODAY. TIM AND LAMBERT EXPLAINED TO ME EVERY SINGLE THING THEY AS THEY WERE DOING IT AND NEVER MADE ME FEEL STUPID OR BELITTLED ME. D&R IS GREAT

  Margaret Winter
4 months ago
They were dispatched by AAA for a tire change...twice! Tire repair didn't hold. Both times they were there in no time, quick change, and courteous. Shout out to Tim and Maverick.

  Lystra Butler
a year ago
My Dad's truck was locked in park at a gas station in Scott on Good Friday. Called AAA and they dispatched D & R Towing. We were given an estimated time of 1 hour. The driver, Diamonte called immediately and was there within 30 minutes. He was very friendly and patient with my dad. He knew exactly what dealership we wanted it taken to and safely took it there. I now have D & R Towing in my phone and will ask for Diamonte. Thank you so much for being so courteous and helpful.Service: Car towing

  Christopher St . Andre
4 months ago
Great customer service , hands down the best towing company in acadia parish , very professional and great rates

  Jonathan Batiste
a year ago
My wife and I were leaving a doctors appointment when we came to our car, that wouldn t start. We called AAA they quoted an ETA of 1 hour and a half. The driver called within 10 minutes and said he would be there in 15 minutes and he was. My wife needed to get to work I was supposed to take her there after the appointment. It was alone the way to my house where the car was going. The driver had no problem dropping her to her shop. Then took me home. I thanked him for helping us and dropping my wife off then we pointed to their logo which read, We Treat You Like Family . And they did. Awesome!!!JonathanService: Car towing

  Amanda Brasseaux
a year ago
My car got over heated and left me on the side of the road on my sons birthday party day. DNR was very professional and did not charge me unreasonably. My car got towed back to my house and we got it to the mechanic shop. Fast forward mechanic shop didn t want to work on someone s previous work so had to get it towed to another mechanic shop. (In lafayette)Called DNR again and Mr James came and met me at the mechanic shop and towed it to the previous mechanic shop for me. He is very kind and nice! Anytime I need towing I will be calling DNR!! Thanks again guys!!Service: Car towing

  Rosemary Jesionowski
2 years ago
I had a great experience with Steve from D & R Towing. I had to have my car towed from Lake Charles to Lafayette - Steve was fast to arrive, super polite, very professional, and great to chat with on the hour long drive. Highly recommend! Thanks!

  Kristy Doucet
3 years ago
Best prices around bar none! The dispatcher was very helpful, thorough, knowledgeable and professional. He answered all of my questions without having to place me on hold and refer to someone else. Our tow truck operator called me personally to let know when he was departing and to get a bit of information from me. I thought that was extremely above what I expected. He handled my car as if it were his own. Very comforting and professional. We will certainly recommend them to our friends and family.Services: Car towing, Long distance hauling, Local hauling

  Jonathan Matheny
4 years ago
From calling dispatch to dropping my vehicle off, this was one of my best experiences when being towed. Brandon was very polite, courteous and quick. I only waited a few minutes from the time I called to the time D&R showed up. Overall a great experience with this company.

  cornisha lyons
2 years ago
Awesome service! Stuck on I-10 got connected through AAA. They were timely and answered the phone whenever I called. Steve was super nice today! Much appreciated!Services: Car towing, Long distance haulingServices: Car towing, Long distance hauling

  John Saichuk
4 years ago
I saw the other reviews and called them. Had to have a truck hauled from Crowley to Lafayette. They were prompt, professional and reasonably priced. I put their number in my contacts for future use.

  Sherry Frasier
4 years ago
Vehicle broke down the day after Christmas in Kinder. Roadside Assistance sent D&R Towing. Garrick was great. He took his time, secured, and loaded the car on the towtruck. Towed it to Dry Creek, where he unloaded it with the same care and attention. I asked for a way to leave a good review and his assistant gave us his card. Great business. Great people. Excellent care. Thank yall for the help. When the driver side ball joint goes out, you're in a bind. Highly recommend this business.

  Phil Daugereau
4 years ago
I run a small automotive shop in Scott. On the day I met Dwayne, the owner, he noticed my family suburban stuck to the axle in mud on my property while he was on his way home from work. He stopped and without question, introduced himself and pulled my Suburban out of the mud on his off time, on a Friday in his personal truck and charged me nothing for his time. Integrity and a willingness to go above and beyond, will serve this team well. Thank you guys for doing what you do!!!

  RWL L
8 months ago
Very professional! If you have a choice, request them! I was very pleased from start to finish!Service: Car towingService: Car towing

  Jason Kilchrist
6 years ago
Highly recommended if you're ever in need of a tow and absolutely the nicest folks I've dealt with in quite a while. I called them on Christmas evening and they were super friendly and quick to respond. I am impressed!

  Jason Harrell
3 years ago
Truck broke down with a empty horse trailer attached, call Mr. Dwayne(sorry if misspelled), he showed up quickly and was very friendly. He was able to tow truck but no trailer so he had his shop truck pick it up and towed both to repair shop he waited while truck was looked at, truck wasnt a quick fix, him, his wife and associate were wonderful he towed the truck back to my house over 2hrs away and did not rake me over the coal on price, and also towed the trailer to a location for us to be picked up easily by family, I can not tell u how grateful I am to them, they a great people and I will always be thankful to them they went way beyond what they need to for us, may u be blessed beyond ur wildest dreams for ur kindness to us.Services: Car towing, Long distance hauling

  Arsenio Autry
4 years ago
Dwayne and his wife are awesome people, very helpful, & mindful of the situation their customers are placed in.. I wouldn't want to break down so far from home, but if I did, I promise I'd go to D & R or recommend anyone by far.

  David Chaisson
4 years ago
I had excellent service. Driver was from Welsh, great guy, came quickly. Was very impressed. Will call D & R again if I need a tow. Thanks Gerrick.

  Heather Mills
3 years ago
Came fast was very respectful and extremely helpful found a local shop to help me get my vehicle fixed took it and dropped it off they really stand by there motto they treat u like family highly recommend using themServices: Car towing, Tire changeServices: Car towing, Tire change

  Mary Boettcher
2 years ago
Very impressed. Derek was at our vehicle within minutes and was kind, courteous, and very proficient. Thank you so much!Service: Car towingService: Car towing

  Ryan Caisley
6 years ago
The best service I've ever received. Dwayne help us out so much! These guys will really treat you well. Thank you so much again!

  C Phillips
4 years ago
Knights in shining armor! We were out in the middle of nowhere, the driver did not give up, called 3 times to check on us and found us!! Professional and courteous. Thank you for saving us!!

  Tresa Turner
5 years ago
I called for roadside assistance. Philip with D&R came quickly he was very professional. He fixed my problem quickly and had me back on my THANK YOU AGAIN!!

  Raymond Mouton
4 years ago
First time using D&R. Needed a tow, called and they came right away. Friendly and courteous service. Will recommend them to anyone needing a towing service.

  Robert McWilliams
a year ago
Apparently if your car is broke down more than 35 miles from where their location is, they won t help you! that s what they told me just now

  Amelia Jordan
4 years ago
When Justin got to the parking lot where we were stranded, he said the car wasn t in gear and helped us put it in drive. We were able to proceed without being towed. Thank you Justin!

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