Jimmy's Engine and Auto Repair
4.7 (65)
41047 Brown Rd, Ponchatoula, LA 70454
(985) 386-9000
jimmysenginerepair.com
Claimed
From the business
- Identifies as women-owned
Accessibility
- Wheelchair accessible entrance
Introduction
Jimmy's Engine and Auto Repair, a women-owned auto repair shop located in Ponchatoula, LA, offers a range of services including oil changes, general repairs & maintenance, auto engine diagnostics, brakes, and more. They prioritize customer accessibility with wheelchair accessible facilities and accept various payment methods.
Services offered: Oil change, General repairs & maintenance.
Jimmy's Engine and Auto Repair Reviews Summary
Pros
- Reliable and great quality service
- Reasonable pricing and fair quotes
- Knowledgeable and honest staff
Cons
- Inconsistency in service quality, as some customers experienced misdiagnosis and overlooked issues
- Communication issues, such as rude behavior from staff
Suggestion
Ensure thorough inspections to avoid missed problems and focus on improving customer service interactions.
Positive Words
great, honest, reliable, fair, knowledgeable, professional, friendly, recommended
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Heather Cole
2 months ago
We hired Jimmy's to fix my 2005 GMC envoy. Made them aware that myself And two kids would be traveling 1100 miles in it and it needed to be in good running condition. We fly down from VA and pick it up, it's misfiring so severely it will barely run. Battery was dead and continues to die. We've been stuck here for over a week, diagnosing and repairing it ourselves. So many things were overlooked and I was told to just run fuel treatment through it. The 02 sensor was left unplugged, a vacuum line was off, and 3 different sensors were completely undiagnosed and causing it to misfire. 3 coils were replaced but it still had a misfire on cylinder 6. Charged $1000 just to have us throw more money and parts at it in order to make it back home. Would have sent it back but we don't trust them to actually repair it to the point of being safe for myself and my kids to take it back to VA. 0/10 do not recommend this shop to anyone who doesn't want to get completely ripped off.
jl acosta
4 months ago
I've been going to Jimmy's for many many years.hes kind and reliable and does a great job no matter what it is
Tranice Oliver
a year ago
I love Jimmy's they are very professional and reasonable. The reviews is what brought me there..They have lived up to reviews and expectations.. Im forever a supporter and customer God bless
Cheyenne Willingham
a year ago
This review is actually from a while back because I ve gone back-and-forth with if I wanted to post about My experience. The service was good. However the receptionist in charge of phones was so rude and disrespectful that I haven t gone back and I live super close.Basically I had a car insurance claim and the information got miscommunicated or some thing, I was told by progressive to contact them To get information for my paperwork for my insurance check. Now without going into too much detail it has been some time for this paperwork to get done so I understand her being caught off guard but her attitude was horrendous. Almost felt like she made a joke out of my situation and it s like it could be a mess up on progressive s part but I m assuming you have a car. I m the one with a lost car trying to get my insurance check, was told to call this place, and now you re telling me that you don t know what I m talking about. (It s a small town, I m sure I m not well liked personally by them. But you re still a business. And I came to your services for help. )It seem trivial at the time but I felt like I should make a review because an attitude like that can hurt a business. I get it you may not like every customer you come in contact with or they might annoy you but if they re having car troubles, since that s a stressful situation, and they came to you to fix it; At least don t mock them.
Vicki Wilson
2 months ago
They have been very quick and thorough
Pat Alford
2 years ago
I had an vehicle that needed a transmission replaced. I went in and talked to Jimmy, and he said he could do the work, and immediately called to see if the parts were available. They were and he wrote up a reasonable quote and ordered the parts. I dropped the vehicle off and he had it completed at the estimated cost and a couple of day ahead of schedule.This may seem like a simple job and not a big deal. But I had already called every transmission shop between McComb and Hammond and only one even worked on standard transmissions, and that place had my vehicle for 5 weeks and never even touched it. So someone that can and does do what they say they will, is definitely worth a 5 star review.
Brad Sibley
a year ago
It is hard to find good, honest repair shops, of any kind , in today's world. This is one of the good guys ! Jimmy has always put customers first !
Mark Johnson
2 years ago
I found them to be honest. They found other brake hose problems while test driving the truck. Easy to talk to and relate why and what needed fixed. Thank you again.
Sylvia
5 years ago
We got a terrific deal on having seals replaced on my son's vehicle. The vehicle was ready when they said it would be. They called us rather than us calling them to get a status. Overall a 5 star place
David Daniel
5 years ago
We were from out of town when the car died. All the local people recommended Jimmy's Engine Repair, saying that Jimmy's shop had been doing good work for the community for many years. Knowing that we were from out of town, Jimmy moved my car to the front of the line, because he understood that we were having to spend money on a hotel until the car was sorted. They got right to diagnosing the vehicle and did so quickly, efficiently, and economically. They identified the problem right away and gave honest advice about our options for the car. Jimmy, Susan, and their team exceeded our expectations and were extremely sympathetic to our trouble as travelers. I wish I could find a shop like this in San Antonio.
Morgan Lee
a year ago
Second time I ve used them. Great guys. Affordable. Very much trusted. Will continue to use in the futureService: Electrical repairService: Electrical repair
Angelique Doucette
3 years ago
My family and I have been using this repair shop for a few years now and I couldn't ask for better service. Prices are fair, work is great and Mr. Jimmy is awesome.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Oil change
TAMMY POLK-CHAMBERS
a year ago
We normally take our cars to ford, but a neighbor told us about Mr.Jimmy s shop, These are the most honest people ever, My husband and I knew we needed a new engine so we figured we needed a new transmission also, we bought the car to Mr. Jimmy and he called us the next day and said that we didn t need a transmission, now that proves that there are still some honest mechanics, but we just got him to do the transmission anyway, rather than having trouble with it in a year, You guys rock!!!!!
Roxanne Grubb
6 years ago
Very happy with my service. This company was referred to me and they were great. It was a pleasure doing business with them
Emily Shuff
3 years ago
I don t trust anyone else with my vehicle after going to them. Very fast and fair with pricing.
Jason Achord
a year ago
Friendly staff, and owner. I brought them a dirty engine to rebuild, they returned what appeared to be a new engine.
Jonah Bergeron
2 years ago
Not bad, an honest company and a small one at that. Just you got to tell them what to look for or they wont fix it.
Christopher McDonald
4 years ago
Too notch service, excellent turn around time, quality work, got a header job for y'all as well on 16 Silverado if yaull want to fool with it
Summer Mccarroll
5 years ago
Jimmys Engine Repair has great service, they are very friendly owners, and great prices!! Would highly recommend to anyone in need of car repairs!
Erika Seeling
3 years ago
Very friendly. Reasonable prices. Very knowledgeable about the services they provide and efficient.
miguel A colina
3 years ago
Very honest people. They were kind and helpful. I would go again!
Bean1227
a year ago
Very friendly and informative as to what was happening with my car. Thanks Jimmy!
Philip Abshire
2 years ago
Nice people fixed Ac and other things fair price. Wish I found them before going other place
Anthony Villalobos
3 years ago
What a great experience. Fair and honest. Will never go anywhere else.
Linda Downey
6 years ago
When I need help with my car there always ready to help always respectful and always can trust there work and there word
Tabatha Brown
5 years ago
Amazing customer service great on pricing highly recommended
Rory Fabre
2 years ago
Replaced transmission. Very straight forward simple and would recommend.Service: TransmissionService: Transmission
Len Loboy
a year ago
A/C on the fritz..Jimmy got it repaired in a day..works great..
Nacho_daddy
4 years ago
Professional and fast. Helped me in a pinch and with no regrets. Thanks
M. Craig Vezina
5 years ago
They re great people and very fair