Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
MsNance2011
2 months ago
This Jiffy Lube has the best staff. They are extremely professional and extremely knowledgeable about vehicles. They helped me with issues other than just an oil change. Shelby you are the greatest man! I can t thank them enough! Best crew I ve ever seen!!!
Tiffany Benavides
3 months ago
The manager that was in charge of my Oil Change process was highly skilled at knowing how to work my new car that I did not even know how to get into the settings for.. she set up my computer settings for me quickly was very polite, very friendly. I hope that I get to see her again when I come back! She was amazing!
Montavious Brown
a month ago
DO NOT go to them they'll mess up your vehicle and won't take the blame!! They didn't properly do my tune up, My truck ran worst than it ever did after. One of my spark plugs blew causing the coil pack to explode. It also ruined my threads. They denied it was their service and blamed it on my part saying it was "faulty" lol (Which i knew it wasn't). My truck was broken down in front of their store for days they didn't do anything to fix it. They denied additional services I had to pay twice to get it towed and had to rethread it myself to get it back running. They are the worst make them your last option!!
zachary duffell
a week ago
Just got home from an overseas deployment to find out my wife's truck inspection had expired. Asked her if she had tried to get it inspected and she told me she took it and was told this location in Pineville, LA. They told they could not inspect it because her driver side window would not roll down. I did my research to find that operation of the windows has nothing to do with safety inspection. I don't know if they were trying to get extra money from her or not but need less to say I will definitely not use this location ever again.
EscortSaint2008
a month ago
I know this post was a year ago. I d like to comment on my visit on 03/01/2024. I was given the military discount advertised. Trish at the Monroe Hwy Jiffy Lube made it right. Please, disregard my post yesterday.
Tim Meadows
4 months ago
I know absolutely nothing about cars so obviously I m a little stressed that I m going to be over charged. They SHOWED me the damage and EXPLAINED it. Definitely coming back!
Alex Gintz
4 months ago
Amazing service from Jeff, Damion, and car and will go for every oil change and treated us with respect but these dudes need a raise fr
Alyssa Bradford
8 months ago
Great experience! Workers were great and had things done in a timely fashion! Kalissia was amazing!Services: Tires, Oil changeServices: Tires, Oil change
Taylor Bond
7 months ago
In and out service! One of the employees named chance helped with all of my questions and issues and made sure I was taken care care of! The service is good and fast while still holding high quality! Great place with great employees. Definitely recommend chance a raise in pay with his great customer service!Service: Oil changeService: Oil change
Danielle Green
7 months ago
Danny and his team were very efficient and helpful! They even put my license plate on for me. Very friendly and great service!
judybellann1125
11 months ago
I brought my vehicle in for an oil change and air filter change: they also changed out my brake fluid. They were fast with the service and very friendly. The only reason I give four stars instead of five is because when he handed me my receipt I looked at the paperwork as I was walking out the door and it said at the bottom oil leak, excessive and underneath it said repair options were explained to the customer. They were not. I had to turn back around and ask Does this mean I have an oil leak? And the guy said yes. I said How can you tell? And he said that there was oil present around the engine. I said that someone that had put oil in it for me recently when it was low accidentally spilled a lot of the oil and I asked if that might be the oil they saw instead of a leak. He said it could be but that to be safe I should get it checked out by a mechanic. He was very friendly so were all of the employees. I just thought they should have told me about the oil leak instead of me reading it on the paperwork especially since it said that repair options were explained to customer which would not have been explained had I not asked. They were getting pretty busy by the time I left so maybe they thought one of the other employees had told me so could have just been an oversight. But overall I am satisfied with the service.Service: Oil change
Grant
a month ago
Spilled oil all over my engine block, tightened the drain bolt WAY over the spec torque, then charged me 3x what it would have cost to do it myself.
Analeah Turlington
10 months ago
Super nice. Very informative; asks about various services before they're done. Gives guesstimate so I'm not blindsided when I paid. Been coming here since my first car ever! Do recommend.
Dustin Juneau
9 months ago
Service was quick and great a year ago. Now it seems there are more people working (8) and service is extremely slow. Will not be back, need to bring in management to correct this issue. They give you a survey to take and if you rate them good they give you a discount, this is by far not good business.Service: Oil changeService: Oil change
Brandon Dyer
6 months ago
One of the few good Jiffy Lube locations left. Always get prompt service and good recommendations from the team here.They tend to be out of add-ons for my vehicle each time I go, but they re a busy location so I understand.Danny really helps promote a professional culture and does a great job.
Ember Nightshade
9 months ago
We always receive great customer service everytime we have come. The workers are always happy to help and answer any questions we have! I highly recommend using the Jiffy Lube right next to the taco bell in Pineville.
Sierra Evans
7 months ago
I absolute love these people! I have never been treated so good, Shout-out to the workers mainly Danny & Trish!!! Thank you guys so muchService: Oil changeService: Oil change
Queen Aja Akhi
4 years ago
They are fast and efficient. Jim and Joe were helpful and they got me out of there in under 30 min. The only thing that I would suggest would be to update the lobby. I know its an oil change place but maybe a lil tv, soda or chip machine. It was just so bleak in there lol need a lil color in there. Other than that EVERYTHING WAS GREAT!Minor update: i saw people complaining about price...they always have coupons on their website. This place actually isnt that expensive..
Keandre Brinson
10 months ago
Y all are the bomb!!! Amazing experience as always! All the stalls were filled, but the young lady still came outside and waited on me to assure I didn t leave without getting the fastest and proper service!Service: TiresService: Tires
Christian Singletary
8 months ago
Danny, Trish, and the crew were very helpful throughout the process of getting an oil change, brakes changed, and more. Definitely recommend!
PooNoo's Playhouse
11 months ago
The techs went above and beyond for my Sierra. They were super friendly and professional. I recommend this location to anyone wanting a good thorough service.Service: Oil changeService: Oil change
Deray Wilson
8 months ago
MS.Kalissa was the best employee I have ever meet .She was kind and well prepared for her job she also went above and beyond to help me and to tell me things about my car ..
Kaylon Pacholik
11 months ago
Kalissia was very helpful, personable, and informative with my service today. I have been coming to this Jiffy forever and will continue to. Excellent customer service!Service: Oil changeService: Oil change
TerraNShane Newcomb
11 months ago
They were very nice and quick. They made sure everything was good on my car as well. Excellent service!Services: Air & cabin filter replacement, Brakes, Oil changeServices: Air & cabin filter replacement, Brakes, Oil change
Resheda OConnor
2 years ago
Amy, Steven and Trish were very informative and provide me with the best customer service. I ve been to several Jiffy Lubes and never been treated with this amazing customer service. Great job guys! Keep up the good work Service: Oil changeService: Oil change
Sarah McCartney
2 years ago
Amy and J were very helpful and quickly got my car back into shape. They also let me know if future maintenance required and that brake service will be added at my location. Amy worked hard to help keep things affordable for me!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Thomas Verzwyvelt
4 months ago
They used the best oil and provided excellent service.
Mike D'Aguiar
10 months ago
Danny and Trish are an excellent management team and run a tight ship. Very knowledgeable and customer service oriented.Services: Tires, Oil changeServices: Tires, Oil change
Brianna Vanderhoeven
2 years ago
AmyLynn was so efficient and professional when she completed my car inspection. She had excellent attention to detail and had me in & out within 10 minutes. Excellent service and I would definitely return!
Karon McCartney
2 years ago
The staff did an efficient and thorough job in a short time. I had a dead battery and was running late to work. After getting a jump, I called on the way there and they had the battery ready when I arrived. They replaced it, cleaned the terminals and even added a bit of power steering fluid in 15 minutes. I would definitely recommend them!!Service: Battery