Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Austin Fontenot
2 months ago
Kasey and Xavier are awesome. Friendly, helpful, and willing to go the extra mile for you. Next time I need something for one of my vehicles I know exactly where I'm headed to. Hopefully this reaches the eyes of some District or Regional manager because these two gentleman are a perfect example of what grows a business. It's not the marketing or deals that made me a customer, it's those two guys.

  D M
3 months ago
Kasey behind the counter was wonderful. This gentleman was very courteous and extremely knowledgeable. What really got me was when he couldn't help us out, he sent us to someone who could. Advanced has a beautiful sense of community and people like this are what make Pineville great.

  Mike Hakes
2 months ago
When everyone said they couldn't? She said yes I can! She did what no one else could! Thank you!!Outstanding customer service, with everything you need for your vehicle!

  Lee Boothe
3 months ago
It was nice they had what we needed.

  Chad Ducote
7 months ago
Best service, great products, great prices, definitely check them out

  Andrew Bonnette
a year ago
I was in a terrible bind after my battery died across the street. Kudos to Kasey & the lady @ the counter for going above & beyond. Im very pleased, thanks so much!

  Walter Briggs
9 months ago
Assistance was appreciated on installation of new battery. The military discount is a plus for me there.

  E C
2 years ago
Positive is that I was able to find a battery for my car at this location, when everywhere else was out. Negative is that the store wasn t busy but the employee seemed to not want to install the battery for some reason and it took a longer than necessary time for him to start the installment.

  Grain of Salt
4 years ago
Purchased a Fan Clutch Removal Tool.It broke!Brought it back (within and hour of purchase!)Manager would not refund.She was only willing to exchange for same tool. Because it didn't show in their system to be something they would warranty that way...(Why in the hell would I want another of your cheap tools?!)ANDI wouldn't have purchased (anything) from Advanced had I known ya'll are selling stuff you want even stand behind!I asked for corporates number?While she was getting the number I called the Alexandria store to confirm what she told me was correct.They said she was correct, however it is to the Managers discrepancy how she is willing to satisfy her customers issues.They told me if I came to their store they would refund me the money.So I did and they did and she will never have to worry about seeing me again.Now, I'm on to post this on Facebook to copy paste this for my hundreds of friends and family to seeANDnext will be to look for Advance Corporate Customer Service Email and copy paste what I have typed here for them also.

  Teral Hebertgriffin
6 years ago
Quick service, but the staff usually doesn't have a clue about most vehicles or products. They will also try to sell you products you don't need. The management is great though and every time a manager helps me they are really knowledgeable.

  Raymond Schrock
a year ago
Great service. Bought a battery and they installed it for me. Very thankful from an older man.

  Louisiana Cat Lady
5 years ago
I'm disappointed that the associate failed to tell me the stores new policy. They no longer accept returns on electrical parts. I now own an ignition coil I don't need. I spent my last on this part. Payday is in 2wks.

  John Phillips
4 years ago
The staff have always been friendly and helpful to me in this location, and they will do their utmost to give a customer the best price. Thank you!

  Edwin Christianson
a year ago
Employees were hospitable, knowledgeable and very helpful.As I would say, "Good Peeps"!

  Diane Rabalais
a year ago
Very friendly employees and greeted me with a smile.

  Bo Flex
6 years ago
Will never shop there again! Service sucks! They close and lock the doors 30 mins to an hour early! Oriellys next door opens and closes at the times given! Will give them my business from here on.

  Rodney Wiley
a year ago
Always have the parts that I need. I appreciate their good customer service.

  LeRoy Martin
6 years ago
Returned spark plugs after trading in car before I installed plugs. Showed receipt, returned no problem! Great friendly service!

  rebekah boerboom
5 years ago
Great service! Good pricing. They've always gone out of their way to help me!

  Jon Haag
7 years ago
Prices were competitive. They did not want to help me install my battery even though they touted this service. They did loan me a wrench.

  Tomas Michiels
8 years ago
Good service went in to exchange something previously purchased went fairly quick and easy employees were kind and help full.

  Anna Hammock (wiZ)
7 years ago
Good selection of parts. Employees extremely nice and eager to help. Convenient parking. Easy to access and exit right near the traffic light.

  Warren Berry
2 years ago
Great service and I'm helped to what I was looking for and I will go back good place!!!

  Logan Carter
9 months ago
If AutoZone doesn't have it they fo

  Greg Vest
2 years ago
Easy to get in and out when I know what I need, employees are always helpful when I need them.

  George Bennett
10 months ago
Great people and great selection of parts.

  Rolando Dubon
3 years ago
Very well organized auto parts store , I got what I need , attentive employeee and service .

  Michael Alwell
6 years ago
Got there before they opened and they signaled me when they were open for business and set me right up with everything I needed and we're real professional and friendly, Michael checked me out helped me figure out something for my wiper motors.

  terrie littleton
7 years ago
Employee had no idea what I was looking for gave me wrong part I drive 45 mins to store to pick up then they had attitude like I was stupid on phone

  Charlie (CharliesTheMan)
7 years ago
Kim always finds the parts I need, even on older more obscure cars. I spend a lot of money there, and continue to go back thanks to the service.