Team Honda of Acadiana

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eleanore Heaton
2 weeks ago
We had a great car shopping experience at Team Honda of Acadiana! We found the car we were interested in posted online. The pictures and description online were very detailed. When I called Team Honda, I spoke with Scott who was very responsive. We made an appointment for the following day to test drive the car. Scott was friendly and knowledgeable. Everything from test driving the car to crunching numbers to completing paperwork went smoothly. We were in and out in less than two hours! We are extremely pleased with our new vehicle and with our experience at Team Honda of Acadiana!

  Leann Hilliard
2 days ago
I had the honor of having Merlin as my salesperson and he was AMAZING!!! Very friendly and knowledgeable of the vehicle we purchased. He made the process very smooth comfortable. Based off the experience he gave will definitely use Honda in the future.

  BW K
2 months ago
After trying a few other dealerships and leaving frustrated, I went to Team Honda of Acadiana in Opelousas. I was very impressed with the entire buying experience. I was treated with courtesy and professionalism from the moment I stepped out of my car. My salesman , Kyle, did an outstanding job in taking care of me and making sure all of my buying needs were handled promptly and with ZERO hassle. I was pleased with the sales price and trade in amount I received. The Finance Director Dustin, did an amazing job job getting the the best rate available. He explained all of my options in a way that I could understand and processed the paperwork in a timely manner. I would highly recommend Team Honda of Acadiana for any and all of your car buying needs.Brandon K.

  Destiny Tezeno
4 weeks ago
I was a bit nervous about purchasing my first car and I wanted what I wanted. Mr. Merlin Mansion is the perfect person for the job. He got me exactly what I wanted. Very nice and helped me with all of my needs and to get me the best offer. He made sure I understood every little detail about my new car. If you are looking to make that big purchase you will not be disappointed with Mr. Merlin Masion. I can t thank him enough. I love my new car

  Rachel Magee
4 weeks ago
We had a great experience. Fast and friendly service. Especially our sales rep Merlin. He had all the paperwork ready for us and made Our purchasing easy and seamless. They even threw in floor mats for our daughters new car. Excellent customer service would definitely use them again.

  Rye Txb
a month ago
"I had an Awesome experience at this dealership! My saleman Kyle was knowledgeable, and went above and beyond to make sure I took advantage of the special rates Honda were offering. The financing process was smooth and easy. I would definitely recommend this dealership to anyone in the market for a new car." I love my 2024 Honda Accord Touring

  mackenzie motto
a month ago
I had a great experience with purchasing my car from Team Honda of Acadiana. Merlin was my salesman and he was amazing! His main priority was getting me in a vehicle that I would love and would be safe for my kids. He answered any question and made the whole process super easy. I absolutely recommend purchasing a vehicle with him!

  Alfred Cunningham
2 months ago
I had such a great experience with Da Shae on my vehicle purchase! She was very knowledgeable and professional throughout my entire purchase experience. She assisted me and finding the perfect Honda Odyssey for me and my family. Going above and beyond to ensure my many needs were met.

  Norman Williams
4 weeks ago
Came in for a service appointment and Left with a brand new vehicle! Hunter over at Team Honda hooked me up with a great deal on a 2024 Accord Sport! Process was super easy and would definitely come back! Service department is great also.

  Sheila Crowden
3 months ago
I purchased my Honda accord last March, the experience was very awesome, Merlin was my salesman, anything I needed, I call him, he was always open to answer all my questions. I took my car to be serviced at another Honda dealer near me, not friendly and I still have issues with my tire, after they patch it. I paid $35 to be fixed right, took it back, still doing the same thing. I m going this morning to TEAM HONDA, and watch how great it will be. Purchase y all next vehicle@TEAM HONDA, you won t regret it, ask for Mr. Merlin, awesome guy. Thank you Mr. Merlin for all you ve done and still doing.

  Angela Stelly
2 months ago
I was shopping around for a car and I called Honda about a vehicle of interest. Michaela with the internet coordinating team was so helpful. She set up my appointment and gave me some good leads. When arriving for my appointment Damond was an awesome salesman. Very knowledgeable and insightful about the cars the peaked my interest. Thanks Honda!

  DWayne L
2 months ago
The customer service at Honda of Acadiana is top-of-the-line and exceptional. While traveling, I made an appointment with Michaela, and she made it a seamless experience and made me feel she genuinely cared about taking care of me. I want to say thank you, Michaela for your assistance!

  Julia Thompson
10 months ago
I can't say enough about the wonderful experience and excellent service I received from Team Honda of Acadiana. I recently purchased my first Honda, a CR-V EX-L, and my salesman, Hunter Albert, provided me with more than just excellent service, he made sure I got the very SUV I was hoping for and made me feel comfortable and confident throughout the entire process. A shout out to Dustin as well for the help with getting through the financing with a very satisfactory outcome. Thank you Hunter, I do appreciate you going above and beyond for me! Best salesman ever and best team overall at Team Honda of Acadiana!

  Tamesha Frilot
a month ago
Dear Honda, my experience here has been the best thus far! Chris Juneau was my salesman and I would like to personally express my appreciation to this man because he blessed me and my household. Thank you Chris, it was my pleasure to meet you!

  K T
2 months ago
I brought my vehicle to team Honda of Acadiana for a service repair since the car has an intermittent starting problem. I set the appointment, brought the car to the shop, and let them diagnose the problem. I was told they believed it to be a problem with the ignition switch cylinder. They gave me a quote and I gave them permission to start repairing the vehicle. They replaced the entire ignition switch electrical assembly. I paid the dealership nearly a $1,000 when I came to pick the vehicle up 2 days later and it drove well and I parked it. I went to start it again and the vehicle did not want to start! I called the dealership immediately and brought the vehicle back 30 minutes within picking it up from the shop. I talked to the service manager and he test drove the vehicle. He told me their were other issues with the vehicle but, it started every time. I told them I was not satisfied with my service and picked the vehicle up. The problem with the vehicle still persist and I've paid them nearly a 1,000 dollars to correct it! I would give this establishment 0 stars if I could.

  David Richard
2 months ago
Have had nothing but good experiences with these people, they take care of you and get you the best deal, work with you to get as close to what you're looking for as possible. Yesterday, Damond was very helpful with getting us the right solution for our unique situation and managed to do so while assisting several other customers. Everyone was cordial and friendly and I doubt I'll be going anywhere else for a vehicle in the foreseeable future.

  Precious Ricks
2 months ago
I called and spoke to Dashae. She was so nice and helpful I went to Team Honda Acadiana and left with the car I wanted and did not have to deal with any extras. The whole team was professional and caring. I am not from the area so I was weary but it all ended so well. And I left completely satisfied! If you have any questions or if you need any help moving forward with a purchase call and ask for Dashae she will make sure you are taking care of.

  Derek Hernandez
3 months ago
Thank you Hunter for making the purchase of our 2024 Honda Pilot a breeze. The price he gave us over the phone was exactly my final sales price. Communication was great throughout the entire process. The vehicle was detaied, licensed, and ready for pickup in time for Christmas! Thanks again Hunter.

  Leona Williams
2 months ago
ZERO INTEGRITY!!! November of 2019, my husband purchased a brand new Honda Accord Sport from Team Honda of Acadiana in Opelousas. He was informed there was a lifetime power train warranty as long as we had the car serviced at Team Honda. I travel alot for work, and did put a good bit of miles on the car. Each time I (or we) would go to Team Honda of Acadiana to have the oil changed. This is an hour, one way, from our home. We did this so we did not lose our warranty. Last month, my car gave me some problems. The next day I called to schedule to bring my car in, they told me to come the next day. I was left on the side of the road within 2 hours of making this phone call. We received a call stating it was the transmission, and it would need to be replaced. We questioned the warranty, only to be told it was voided due to us turning down the service on the transmission 3 times. The latest being November of 2022. If I was verbally informed of this, I would have NEVER turned down a service as significant as this. I have turned down the in cabin air filter, because they did not install it properly once, and I could not open my glove compartment. Lets move past the warranty.. According to my car maintenance guide, that I have since researched, this car needs the transmission serviced every 30,000 miles. I document mileage for my job. December 2022 my mileage was a little over 90,000. When my car left me on the side of the road on January 23, 2024, my mileage was a little over 133,000 miles. My last oil change was on December 12, 2023, mileage was right at 129,000. When I had my oil changed on December 12, 2023, why was I not asked if I wanted my transmission serviced? I am a believer in doing the right thing, morally, at all times. How about maybe say " Mrs. Williams, I see that your transmission has never been serviced with us. This is an important part of your cars performance" I gave one star because it is not their fault that I am naive. I believed the service department would have enough integrity and knowledge to inform me at EVERY oil change, the services I was behind on, so as to extend the longevity of the car. We had the transmission replaced. My husband received a survey from the dealership. He gave his OPINION. The service manager emailed back and said "I apologize for the situation, but I was also not in control of it either, and if that justifies giving me a bad survey to Honda, which affects me personally, then you do what you feel is right. Otherwise I ask that you do not fill out the survey at all." He also apologized. I have learned a very valuable lesson in this and will never expect others to possess the same level of integrity that I possess. I hope this post helps at least one person to not fall victim to this type of situation.

  Scott Richard
5 months ago
Merlin facilitated another very positive experience at Team Honda of Acadiana. We appreciate his excellent customer service. Overall, Team Honda has been wonderful to work with from top to bottom, including the Maintenance Department. Thanks again for working with us. Sincerely, Scott Richard

  Kristen Nelson
4 months ago
Hunter at Team Honda was so helpful and amazing! He answered any questions I had and made me feel comfortable when looking for a new vehicle. Definitely recommend him as your next salesman when in the market for a new car!

  Nicholas LeJeune
4 months ago
I recently purchased a Honda Accord from Team Honda, and the experience was exceptional. Hunter Albert, my sales representative, was knowledgeable, courteous, and made the entire process smooth. The dealership provided transparent information, and I felt confident in my decision. I highly recommend Team Honda and Hunter Albert for a hassle-free car-buying experience.

  Melissa Beaudoin
3 months ago
I WOULD GIVE TEN STARS IF I COULD!! I highly recommend this dealership. My purchase with them has been, hands down, the absolute best experience I have had with any dealership. This is actually my 2nd purchase with Team Honda in Opelousas. We have driven from out of town now for both our purchases and for any service to our vehicle because we have experienced the wonderful service from every single department here. We trust them. Be it the manager or our salesman, the finance dept or the service department. Every. Single. Person we have encountered has been completely professional, but also friendly and incredibly easy to work with. Even if they had nothing to do with our being there, we did not encounter one person who didn t smile and speak.Now. Our salesman, Chris Juneau, is definitely one of a kind! I cannot say enough words of gratitude for the kindness and honesty throughout the entire process. We were not pushed nor steered in a direction, but he explained and helped us understand every question we had. Chris is very knowledgeable and a gift to your team. My husband and I both agree we have made a lifelong relationship with Chris, as both our go-to salesman and friend. Any person who gets the chance to work with Chris will be blessed!!! AND you will get a great deal!!I was also VERY impressed with the manager. He was so personable and available . Something you do not find in many dealerships and that made a lasting impression on me!!!Team Honda- you have a jewel at your Opelousas location. The staff, as a whole, is one you should be very proud to call yours. They are the epitome of teamwork. GO TEAM HONDA OF ACADIANA!!And THANK YOU for my beautiful Accord!! I love it!!

  Ryan Weigand
7 months ago
I had an exceptional experience at Team Honda Acadiana. From the moment I walked in, the staff was welcoming and attentive. The showroom was immaculate, showcasing a wide range of high-quality vehicles. The sales team, particularly Tracy Nelson, was knowledgeable, patient, and never pushy.The entire buying process was smooth and transparent. They took the time to understand my needs and helped me find the perfect car within my budget. Their willingness to go the extra mile truly stood out, from offering test drives to explaining all the features in detail.When it came to financing, the finance team was efficient and worked hard to secure the best possible rates for me. I left Team Honda Acadiana feeling confident and satisfied with my purchase.Even after the sale, Team Honda Acadiana's commitment to customer satisfaction continued. Any questions or concerns I had were promptly addressed, and they made sure I felt valued as a customer.In summary, Team Honda Acadiana is an outstanding dealership that prioritizes customer service, quality, and integrity. I highly recommend them to anyone in search of a new vehicle. This dealership has set the gold standard in the automotive industry.

  Gwen Tezeno
7 months ago
I would like to Thank my Salesman, Damon Chavis for his excellent service. I would also like to Thank Ronald Girouard with (Scientific Solutions Pest Control for referring me to Damon Chavis at Team Honda. Damon went above and beyond and gave me expert service , my new car is my Birthday present and I am very pleased. Damon took his time to make sure I knew how to work all the features. Thank you again Damon Chavis and Ronald Girouard with Scientific Solutions Pest Control. I am truly Blessed, GOD is soooo good . I LOVE MY CAR

  Abby Lawrence
2 months ago
I cannot say enough good things about Merlin Mansion here!! My fianc� and I came in looking for a car and Merlin made it so quick and easy! He made sure we were taken care of. If you are looking for a vehicle go see Merlin Mansion at TeamHonda in Acadiana!!

  Sarah Verret
4 months ago
Very satisfied with our service. Easy going crew who listened to what we wanted and didn t shy away from assisting in getting us a purchase we could live with. I appreciate Chris and Dustin for taking the time to work with us.

  Heather Perry
3 months ago
Kyle with Team Honda made my car buying experience stress free. He answered all questions and explained everything in detail. He was professional and patient with me during the whole process. If you re looking for a vehicle go see him at Team Honda of Opelousas.

  Erin Henley
4 months ago
I purchased a car from Hunter at team and they made it the smoothest purchase I ve had! I was in and out in an hour and I got every bit of information I could need! I really appreciate team because they were honest and informative throughout the whole process! Will definitely be going back in the future!

  Mikayla Boone
2 months ago
This is the second time we buy a car with Hunter at Team Honda of Acadiana! The entire staff is professional, kind, and make the entire process easy. I would recommend them to anyone!