AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Leona Chautin
4 months ago
Only giving a 4 because I pre ordered my oil filter and when I got there, the filter I ordered wasn t available at that store. The lady inside did an excellent job with assisting me. I would update to a 5 if the online inventory were more accurate. It shouldn t be made available online for pre order if it s out of stock. Other than that, everything was great.

  Brandon Freeman
3 years ago
Waited in line for over 10 minutes only for both clerks to go on break once I got to counter. No one greeted me or said word. Why would I spend $300 on a part here when I'm treated like dirt. On to O'Riellys I go. Thanks for nothing. There were however a few employees going above and beyond with the customers they were helping, and for that reason I rate the store 3 stars.

  Steven Nezat Jr
9 months ago
I stood in line for over 10 minutes so I put items back and went to advance they had employees just standing around just talking when they should have been checking customers out faster.

  Tony Muir
a year ago
They have the best employees!!! They really go out of their way to help you get in and out !!

  Mznet18
4 years ago
I am very upset. I went to get my engine check on the machine at Auto Zone. I waited for someone to assist me which took almost 10 mins. A lady employee came and said someone would be with me in a few minutes but I didn't see her asks anyone to help me, 10 minutes later I'm still waiting. The same lady came to me and asked if I needed help and I told her the same thing that i needed my engine checked. By then it had just started raining so then she tells me nobody is going to go check it now it's raining. I mean are you serious!!! They have 4 employees working right now two of them been available. I am so damn mad.

  Glynn Nance
2 years ago
Really great people and the helped me out of a bind. Cane out in the night and checked my battery and found the one that was dead. I really recommend this store.

  Alisha Rogers
4 years ago
Service is very slow and only one staffer knows anything about cars. I waited over 35mins. for someone to help me get brakes (they have to get them from behind the register) for my car. The brakes the guy gave me were the wrong ones. Another time I waited for 20 mins. for someone to check me out. The cashier (there was only one working) was having a long conversation instead of checking out the 6 people she had in line. I ended up leaving and going to O'reilly.

  T Shelton
2 years ago
I want to thank Victoria, Jay and Cole for taking care of me and my brother. Ya ll went above and beyond and I want to thank y all so much for the great customer service.

  Anthony Ponton
a year ago
Excellent customer service! Great service by the Manager and Jay P.

  The Bennette Family
a year ago
I have a good experience at AZ. Good customers service. Really nice Store Manager.

  Alex K
3 years ago
Worst place whenever I ve seen. Rude staff. Manager is more rude than staff,don t want to talk with ppl,max says few words and leaving. If you have a change go to Autoparts they are close to each other,pls go there,at least they will assist you as should be. This autozone has exactly nothing. They don t even have tools to check check-engine ...The management really has to be changed.

  Angela Guidry
4 years ago
Very competent & helpful staff at the Opelousas location. I was so glad the young man helped change my turning bulb. He must have saved me a hundred bucks & a half a day waiting around at a repair shop. Thank you Auto Zone!

  Karla Cummings
11 months ago
Bought a brand new alternator and someone poured all on top of my brand new one and fried it so I took it off took it back and AutoZone gave me a brand new one again with no cost

  Terry Williams-Pierre
2 years ago
Very good staff very informative and helpful ! I dont shop anywhere but here great management

  Cheater Convert
3 years ago
Great to go and get your parts very helpful workers but only problem i have is they are slow as a before they finish with

  Arthur Lamke
6 years ago
Great and knowledgeable employees, if they don't have what I need, they'll have it within 1-2 days.

  Samuel Kindel
4 years ago
Ordered brakes for a bmw.. uning VIN.. wrong parts (suprise) then they make be drive back up there to ORDER the correct ones.. could not order them and only make me come once to swap them.. Back to Oreilly's I go.

  Greg Randall
4 years ago
So, they were helpful in they let me borrow some tools to replace my battery in the parking lot , but they didn t give me a receipt for the battery so I didn t think it would be a big deal to have them e-mail a receipt, WRONG !! Whoever it was I talked to was terrible at his job !!! But I did get my battery in !

  Casey Hendricks
7 years ago
Stopped in with a check engine light on while passing through town. Employee was very helpful and friendly. Definitely recommend this place for your automotive needs!

  Jake Hollier
3 years ago
Bought a duralast gold battery that clearly states online it comes with a two year warranty just to be told in store it only has a 90 day warranty. Never shopping autozone again.

  Rodney Patrick Lafleur
5 years ago
I only had one problem with Auto Zone and they fixed it. With online competition like RockAuto, they try to be nice. But I find their parts too high.

  Joseph Gagliano
3 years ago
Had what was needed to get the job done and the staff was excellent.

  Debra Romero
4 years ago
It's a large store. A medium size parking lot. Handicap parking. They have a lot of items for vehicles. The staff is friendly and helpful.

  Chris S
4 years ago
I love the order online and pick up in store option. Makes it fast and simple

  Jody Mosser
3 years ago
Assistant store manager could not figure out how to refund my money. I needed a refund because they ordered the wrong part!

  Dawn Crehan
4 years ago
No soap in bathrooms...forgot to put battery to charge....part supposedly in stock per employee and when got there it was not

  Katlyn S
3 years ago
People are friendly and knowledgeable, but the quality of some of their parts is poor.

  Carolyn Marzette
5 years ago
The gentleman that installed my new battery was nice and friendly and he knew his job!The place was clean!

  Big Joe Louisiana
6 years ago
Left with a smile! The worker came to assist me while the manger was on her personal cellphone.

  Cliff Crandall
2 years ago
David at auto zone Opelousas, has certainly earned future business from Cliff and Phebe:)Thank you for the springs, shocks and expertise in our trials:)