Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ms. T
2 months ago
Loud....Rude.....and Wrong!The only reason I'm giving this place the one star I gave it is for the nice employee who finally got the job done. I called this location looking for windshield wiper blades. Whoever I talked to on the phone had a very nasty attitude but she did say anything specifically to or about me so I ignored it. I went into the store to buy the blades I had called about and yes she still had a nasty attitude. I don't know what her problem was but I'm sure it wasn't me being that i do not know her so again, I ignored it. I purchased my item and requested that it put on my car for me. Why did I do that??!! The guy I requested it from comes out and takes a look at my husband and start saying that my husband needs to learn how to put the item on my car and how he is going to "take my husband to school". Then he tries to get the blades onto my car and when he could not, he comes back into the store saying that the blades were cheap. He talked the blades i purchased being cheap without any regard to the fact that i bought what i could afford. If he wanted me to have more expensive blades, then he should have bought them. But I guess he couldn't being that when i asked him what brand of blades would he recommend, he did not have an answer. All he could say was was that they had to be more expensive. The young lady who i had spoke to on phone with the attitude immediately got defensive saying how she had did what we had requested her to do. I (the customer) had not said anything about the blades at all so I have no clue why she was so defensive. At this point I just wanted a refund, but then a wonderful employee stepped in and asked if he could try fitting my blades on my car. The guy who had couldnt get them on begin to tell him how they wouldn't fit but the other employee kindly insisted. As the kind employee and my husband walked out to my car, the guy who could not get them on was telling him that my husband needed to learn this and that. But instant karma because guess what, THEY FIT. Those cheap blades fit perfectly. After it was said and done, yes i did end up telling that employee that his behavior was rude and unacceptable. I never tolerate anyone trying to embarrass me or my husband or trying to trick me into buying a more expensive product.

  Ceecee
2 months ago
No one's offer to help when you come here the workers just stand around or don't know anything.

  Casey Lowery
6 months ago
Asked for a cabin Air filter, but was given an air filter. I wasn't asked for my phone number at check out, so there's no record of my purchase. I lost my receipt (that part is on me). They wouldn't let me exchange and pay extra for the item I need. The incorrect item I was given isn't something they stock on the sales floor either.

  Algernon Pitre
7 months ago
Staff is professional and helpful pricing is competitive and the overall experience is great!

  Tony Muir
a year ago
They have the best employees here!!! Very friendly and they go out of their way to help you!

  Mike Meyers
4 years ago
Switched my business to advance cuz the guys were on point with advice and helpfulness. The competitor I usually went too werent exactly in the zone and kept giving me a different time for some leaf spring shackles I ordered and took longer than they said to come in so I switched. Two times I've been since I switched to advance and I have not regretted it

  Sebastrian W.
2 years ago
The person at the counter was courteous and helpful. Got me in and out of the store. Quick response to me entering the store. The visit was quick but enjoyable.

  JD Fail
3 years ago
They are Military Friendly and offer Military discount if you ask. The Opelousas Manager is a Military Veteran who is always friendly and helpful.

  Naomi Chapman
3 years ago
Great customer service. Always going above and beyond to help and exceed my expectations.

  Becky Millet
3 years ago
Friendly, courteous staff. If out of what you need, they can get it within a day or so.

  Desiree Montecino
8 months ago
Staff is wonderful and helpful

  rick miller
6 years ago
Employees appeared to be happy to assist our person was very helpful and knowledgeable

  Katlyn S
5 years ago
Affordable prices and friendly employees who will do whatever they can to help you find what you are looking for.

  Randy Frederic
2 years ago
Retail clerk was very helpful. Gave me needed information

  Marjorie Randall
7 months ago
One of my favorites

  Georgia Council
4 years ago
I was very satisfied with Jacqueline,she was very helpful n she did a great job

  Ty onit
5 years ago
Seems every time I go I Always have to make multiple trips because the wrong part was givin

  kristie hargrave
6 years ago
Very helpful employees! They had everything I needed in stock.

  Wilbert Greene
5 years ago
A very good place to visit always helpful to me!!!

  mdj2135
5 years ago
Almost got into a fist with a employee wen he got loud and tried talking to me like a child. Will NEVER go back.

  D Pitre
7 years ago
Great customer service, huge selection of inventory, reasonably priced, and quality parts selection!!

  Edgar Rios
2 years ago
Always closed at 7:30 pm . Better autozone

  Paul Morgan
6 years ago
They're alright, they don't have everything you need though.

  Amy Matias
2 years ago
I always go to this place when I need things for my car!

  Cassandra Joseph
4 years ago
Great Service good prices

  Marvina Washington
2 years ago
Not knowledgeable!! I just googled it lol

  Katrina Blackwell
4 years ago
They assist you when they have the time. Especially the older employees

  Linda Burke
3 years ago
Great job. We'll done..

  Blinda Hoyt
6 years ago
Very helpful with great prices

  Jimmie Williams
2 years ago
It's the cheapest place to buy and the parts are the original parts.