Will & Lenny's Auto Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  slevin kelevra
3 weeks ago
Will & Lennie is a real mechanics shop . they work hard. They are very fair, honest and transparent in what they do . they do the job right the first time . and @ one of the best prices you will find . highly recommend . keep in mind they do not work on electronics . Mercedes or BMW vehicles .

  Earl Dax
a year ago
I don t want to work on anything that old. This is the response I received over the phone when I said that I have a 1990 Ford F-150. Don t bother coming here if you have an older car. It s fine if a shop doesn t want to work on older cars, but from a customer service perspective they could be more diplomatic in the way they communicate this to prospective customers.

  Elyse Cleveland
3 years ago
These guys are the best. Took my old car to a Firestone and they were too scared to touch it even to do an oil change but Will & Lenny fixed it, changed the oil no problem. No hassle, straight forward, honest, much appreciated. I will be bringing my car here from now on!

  Pendergast
4 years ago
What an awesome experience, the staff was super kind and got the work done quick. After having so many poor experiences with mechanics in the past this was a breath of fresh air, the feeling of leaving knowing you weren't ripped off and the work done was quality can't be understated. If you're in the area and require a mechanic, these are the 2 for you!

  Savi Rox
2 years ago
I called last week and he said to bring it in Monday. Had my car towed in early Monday morning and he was finished by the afternoon! Very quick and in my neighborhood so convenient location. If I ever need auto repair again I ll choose Will & Lenny s

  picu1up2
9 months ago
Great service. Great mechanics. Will and Lenny are the only mechanics I trust with my cars.

  Jennifer Durel
3 years ago
I brought my 1997 Honda crv there and the service was great .They are professional, nice , honest and I had my car back the same day . I'm so happy a friend told me about them. They solve the problem .Awesome , that's Will & Lenny's Auto Service !!! Thanks guys Service: Electrical repairService: Electrical repair

  Anna Lellelid
4 years ago
I love Will and Lenny!! They have taken such good care of my 2005 Hyundai Elantra for the last 4 years. I've never been to mechanics who treat me with respect and who are honest to the the point that they probably lose money from working on my car. I'm ignorant about how my car works and would be easy to take advantage of, but they don't.

  LEWIS MORGAN
6 years ago
These guys confirmed that a Bering needed to be replaced on my car. The service was completed in 3hrs and the price was 70% less than the dealer quoted! ... and now the car sounds great!.. I will definitely be back.

  Andrew Feldman
a year ago
Seems like this place was great back in the day. These days they re too busy. Take a number, see you in a month maybe. Didn t want to help.

  Leesha Gooseberry
2 months ago
Nice customer service the shop is clean

  Caleb Hudgens
5 years ago
Visiting NOLA from Texas and my car started to misfire. Although this shop was unable to look at the car, he provided excellent help over the phone for us to do the job ourselves. So friendly. We called about 10 places and this shop was THE only place that would talk to us honestly. Thanks y all!

  Lady C
7 years ago
My experience wasn't anywhere near what others experienced at this place. I called, spoke to Will and explained what was going on with my car. He said bring the car in and we can get it fixed for you. The car wouldn't stay running so I had it towed across the river. Four weeks later, with calls to check the status of my car (because he never called me), I was told that they could not fix my car and that I needed to come get it. He stated that he didn't know what the problem was but alluded to the fact that I may need another engine wiring harness which he was to get from a junk yard. Mind you, I was told over the phone that they would run diagnostics to find the issue. Apparently that never happened. I do not believe they ever looked underneath the hood, let alone placed my car on a machine for testing. They both were very distant in terms of communication and seemingly annoyed that I came up there and called weekly to check the status. They are closed on Friday's and Saturday's and the holiday's were approaching so the shop was closed for a week or so. Fast forward, I towed my Camry back to the Westbank to another mechanic who immediately found the problem after running diagnostics. The sensors needed to be replaced and he replaced the wiring harness. Oh, and the brake pads I purchased to be installed at Will and Lenny's were still in the front seat unopened. Will and Lenny's is more like Frick and Frack....complete idiots in my opinion!

  Vincent Morganti
5 years ago
Took my 89 Toyota Pickup here... nothing but discrimination against my vehicle. They would not fix it. They don't know the difference between surface rust and normal wear on a 30 year old truck. If you have a vehicle from Northerly climates, do not bring it here for non-engine repairs or anything other than a tune-up/oil change. I don't care how much knowledge reviewers say this shop has, they picked on a late 80s Toyota Pickup with 300k miles! My vehicle is from CO, will/has lasted the test of time. The shop was full of newer vehicles they can get $$$ from the owners on. If you have an older vehicle, skip this place, they don't want you here.

  John Marionneaux
4 years ago
I took my ford ranger 4/4/18 for a clutch and water pump. Recently my clutch was giving me issues so I took it back an wasn't charged anything. The service and professionalism is great

  Peter Holley
9 years ago
These fellows have taken care of my daughters' cars recently. Just like the other review, my young adults are feeling well taken care of, are paying fair prices and feel confident they're being taken care of by folks who would treat family the same. Thanks, Will & Lenny.Dad

  Eire Cl
4 years ago
Lenny is great. Helping me keep my 2001 Mazda Miata Mx5 alive and well! Honest and fair pricing! Highly recommend!

  PULUSIBAGOOMBA
6 years ago
Very SADISTIC this place is!!! DO NOT COME HERE! I was stranded in New Orleans with my little girl because my car broke down a block away from them while I was in town for the day from Baton Rouge. My alternator dyed on the spot so I managed to get it to their garage in time. After telling me that I needed an alternator, I asked them if I could stay because I didn't know my way around. I asked one of them if I could help out in any way and he then cursed me out with every curse word known to man for no reason. Really??!! So I sat in their office and after around 2 hours they told me it was done. When I got back to B.R. I noticed that it wasn't starting up quick like it would with a New or even Rebuilt Alternator. I took it to a mechanic and found out that it was some used old alternator from some car they just took it off of or something. I paid around $400 FOR NOTHING! They knew that I was from Baton Rouge and figured that It's too far for me to complain. So sad. I never would wish this upon my worst enemy. So if you are reading these reviews contemplating coming here, GO SOMEWHERE ELSE!

  Christina Aucoin
2 years ago
Love Will and Lenny. Me and my dad have been going to them for years and they are great mechanics! Definitely recommend them!!!

  Masseys Outfitters
9 years ago
Another great local business in Midcity to support. Not only are these guys as honest and fair as it gets, but they really know their stuff and do great work. Thanks Will & Lenny.

  Jacqueline Jones
7 years ago
I love Will and Lenny. I' have been a customer of theirs since 1998.. Very honest. The brothers are wonderful.

  justin klumpp
a year ago
Need your car fixed? Go see Will and Lenny! Extremely knowledgeable, affordable, and good turn around time!

  Jordan Grooms
8 months ago
Save your time and money by going to Fraser Auto out in Kenner Bruhhhhh.

  Ryan Marek
a year ago
Fair price for great work. Curt service, love it.

  Anna Fielder
4 years ago
These are my go to guys. Honest, reliable, no nonsense. I appreciate that they explain the problem, outline how they're going to fix it, and how much it's going to cost before they start a repair so there are no surprises.

  Sam Gardner
2 years ago
Hard-working blue-collar fellas... But would recommend staying involved in the process unless you have plenty of time.

  Raymond Sweet
3 weeks ago
Loved it

  Susan Prevost
8 years ago
I will always go to Will and Lenny's as long as their business exists. No one else comes close to honesty and fairness.

  Chuck Woodall
3 years ago
Great service. Friendly, professional and had the job done in about 4 hours.

  K M
3 years ago
Very professional and quick guys. Won't scam you like the place down the street