Smiling Chuck's Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Karen Cassidy
a month ago
Four new tires at a great price, and even with an oil change and tweaks, price came in well under budget. I can see them working hard! I didn't have to wait for anyone else's car just the work they did on my own. Great prices and super knowledgeable staff. They also gave me a great tow referral who was fast and efficient. Will definitely return.

  Elizabeth Schoen
5 days ago
Serviced our Honda accord for tires, ball joint, and wheel bearing. Very honest, called with updates for additional repairs needed with fair and reasonable pricing, before performing the work. Chuck is now our go-to mechanic!

  Tim Erwin
4 weeks ago
Was in from out of town when I had an issue with my car. Chuck got me right in and took care of me for a reasonable price. Thank you so much!

  RAMA RAO SURE
3 months ago
Worst shop to go. They will try to rob you. I took my car to their shop as it started shaking on ear heart blvd. I mentioned the guy that one of the ignition coils went bad as it happened already and two of them were changed before. He called me later and quoted me for 450$ fo changing one ignition coil. I told him I got it fixed before for 175$ at another shop in Elmwood which is closer to my home. However, he was so rude and told this is my shop and this is how I charge. I told him that I don't want him to replace the coil as I know it was two expensive. Later when I went to his shop he charged me 136$(110$ inspection and 26 tax) as inspection charge. I am not sure why I got charged 26$ as tax on 110$ charge. Don't go to this shop. I went to this shop by looking at googles reviews and rating.Later I got two coils fixed instead of one for just 300$ at other shop.

  Josie Sexton
5 months ago
Fair prices, honest assessments and quality thorough work. Got my car back the same day. And Chuck is always smiling!

  Maude Varela
3 months ago
Very disappointing experience! I requested a VISUAL inspection to check my breaks and back tires. After almost three hours, I got my car back. They charged me $137!! I was totally shocked! Never again!

  Raina Bee
10 months ago
Luck smiled on me when I pulled in with my brakes shot to hell. They had my car running again in a few days for a reasonable price considering the work that had to be done. I was also leaking gas for some reason and they noticed and fixed that issue as well. They are always busy but apparently it seems like its for a reason.Services: Auto brake repair, BrakesServices: Auto brake repair, Brakes

  Rebecca Kinzly
11 months ago
I had to get a side view mirror replaced and turns out I bought the wrong mirror, but Chuck did all of the re-wiring and installed in less than a week and honored the original quote he gave me for the replacement. Great job and I would definitely recommend!

  J
a year ago
These guys are great. They repaired the underside of my car a few months ago fast and reasonable. Had to go here today to get a bad tire I got yesterday at a shady place I went to on Claiborne out of desperation, fixed. They fixed my tire fast and cheap. Highly recommend smiling chucks, especially as a girl who knows nothing about cars.

  Tyler Trew
a year ago
Top notch service at a fair price. You can always count on Chuck to get the work done in a timely manner at a reasonable price. I have used them on multiple occasions and have always been happy with their service. You can't go wrong with Smiling Chuck's.

  Alexis Rollins
2 years ago
DO NOT WASTE YOUR TIME OR MONEY! Especially if you re a woman. My check engine light was on and when I went to fill my gas tank up, my car wouldn t start. I made Chuck aware of both issues and he assured me it was the starter. Obviously I don t know much about cars but that s exactly why I would turn to someone who s an expert . Scammed me into getting a new starter and now I m back at the gas station with the exact same problem. He said that he wasn t aware of the check engine light being on How when not only I verbally told you, showed you the codes that pulled up from AutoZone, consented to you doing a diagnostic engine light check, and you told me you would fix the problem and turn it off? He insisted he can check it again but if it s not the starter, I would have to pay more?? Why would I pay extra for a problem you were supposed to initially fix? He doesn t even know the brand of the starter he installed in my car. $450 down the drain while he gets to go work everyday and I have to miss out on my money while having a little one to take care of.I went to get my car checked by a credible, reputable mechanic, and the issue had NOTHING to do with the starter. To make matters worse, the actual issue to be repaired cost way less so it makes sense they wanted a quick come-up before they closed for the weekend.Never again and would never recommend.Service: Auto engine diagnostic

  David Bayouth
2 years ago
I was a desperate traveler. On the road traveling and my brakes went out. I picked Smiling Chuck s because of location. Without references. I was extremely lucky! Dylan realized my desperation and managed to squeeze me in that day and got me fixed up at a very fair price! The problem was explained in detail. He gave me all options and I was good to go in a few hours! I definitely recommend Smiling Chuck s and will keep them in my file for future travels in this area!Service: Brakes

  Eric Botley
2 years ago
While on a family vacation in New Orleans our thermostat housing ruptured. Upon recommendation of the tow truck driver I had our vehicle towed to Smling Chuck's (though, it was after hours). The next morning I called the shop before they opened and Chuck answered the phone. I explained what I believed was the problem, he explained he wanted to verify. Good! He doesn't know if I have clue. Dillon called back to confirm my diagnosis. I asked to the cost and he gave me an itemized rundown and total. Parts were in keeping with my research (no up charge) and labor was within the norm.I perform most auto work myself, as I have trust issues and a hard time justifying paying for things I can easily do myself...and I had all the necessary tools with me. However, Chuck restored some of my trust. He performed the work himself and prioritized my repair , because of a checkout time pinch, with no upcharge or upset.I am thankful for Smiiing Chuck's honesty, fairness and accommodation. And would recommend Smiling Chuck's for automotive repairs in New Orleans..

  Morva Ory
6 years ago
Chuck Hamback has been fixing my car since he moved his business here 10 years or so ago. I've found him to be a completely competent mechanic, honest, reliable, and friendly. Also, he seems to limit his clientele so that your car is repaired much more quickly than you can expect from a large shop or dealership. I'm very cynical about mechanics, and I've never felt that Chuck has been less than honest. His prices are reasonable. I feel I get good value for my money.

  James Pennington
3 years ago
This review is long overdue.I lived in the neighborhood so I went there for the convenience.I also had been to a my toyota dealer, and a recommended mechanic. Their diagnosis was 1000 bucks in oxygen sensors. I reluctantly forked over the money, and my engine light was still on.Then I meet Chuck.He runs the diagnostic, for free, and says it is one of two problems. Either a cracked hose or something he would have to troubleshoot. He tells me he can get to me tomorrow. His shop assistant says he will take a look real quick.He pops the hood, starts the car, removes the engine guard...And IMMEDIATELY heard a hose with a leak.He fixed me in 10 minutes, reset my car and said to not worry about paying him until I drove it around for a few days to see if that fixed my problem.You won't find a mechanic this honest. The real deal.Do yourself a favor and let him do his job. He doesn't overcharge, gets results. If he needs your input, he will ask.You won't find a mechanic rated better than him and his team.

  Sarah Cooper
2 years ago
Do not leave your car here unless you want your tire stolen off your car and left on a cinder block and then be required to pay for the missing tire. I was spoken to very condescendingly by Chuck and told over and over again that he won't be making any money off of my tire which seemed very obvious to me...why would he make any money off of a tire that was stolen from his property? I paid $250 for the tire and wheel PLUS the cost and labor of a starter. He should have paid for my tire himself. He has no gates, no camera (that are plugged in) and he leaves nice cars with brand new tires right by the road as if to say "Free Tires Anyone?" I will never be back and will recommend that no one goes here.Service: Tires

  Matthew Phillips
5 years ago
Chuck fit me in when I had an emergency. He looked at my vehicle immediately, and instead of trying to sell me costly repairs, noticed a small issue and fixed that first. When the problem cleared up after the small repair, he charged me a fair price. Great mechanic: ethical, knowledgeable, and capable. Would definitely recommend!

  Jack Richards
2 years ago
The first time I came in they tried to upsell me on something obviously not broken (cabin air filter that I just replaced). However, after that one bad interaction. I can say they have been honest, fair, and skilled mechanics. They've done a bunch of work on my and my girlfriend's cars and the work has been both quality and well-priced.

  Bengee Hively
3 years ago
Chuck was an awesome help. After I kept trying to fix the issue on my own, I finally had to resort to calling a mechanic and after reading the reviews I chose Chuck. I could tell when I picked it up that he stays a busy man and I was happy that he got my issue taken care of quickly and cost efficiently. Thanks Chuck!

  Rose Chin (Countrydragon)
4 years ago
My daughter is at Loyola University New Orleans, and we are in California. So when her 1999 Ford Explorer need to be serviced. We needed a place that would take care not only of truck, but also my daughter and my husband. The staff was wonderful , taking calls from my husband, diagnosing the truck quickly. Giving a estimate and completing the work in a very timely manner. My daughter is feeling safe and confident that her truck is running great. Thanks for caring for a college student away from home for the first time.

  Mary Aubin
5 years ago
Chuck and his team are fantastic! We've been taking our car to him for years, and he always does right by us. He's fast, reasonably priced and very, very good at his job. Thanks Chuck!!

  Jamie Chiarello
4 years ago
Came here from a local recommendation. Chuck was definitely not smiling- he hardly spoke with me and acted as though I was somehow inconveniencing or bothering him by bringing my car there. The interaction didn't inspire much trust in me so I decided to bring my business elsewhere. Can't speak to quality of work done there since I didn't end up going with them. Ended up at Crescent City automotive on magazine.

  B Denzer
2 years ago
Chuck and his crew are great. Straightforward diagnosis of issues, with respectful listening, and cordial conversation, and they get the job done at a fair price.

  Trent Ciolino
8 months ago
The only mechanic I trust to deal with my work truck. Been a customer for 6 years and nothing but great service.

  Robin Hills
2 years ago
My daughter brought her car in to get diagnosed due to her car not starting after a fill up. She was told that it was the starter. She paid over $400 to get get the starter replaced. Twenty-four hours later, she has the same problem and the mechanic is telling her it s something different that s causing the car not to start. THESE MECHANICS ARE SCAM ARTISTS!

  Frederick Soho
5 years ago
I would love to give Chuck and Charles 6 stars! They are super nice, professional and giving high quality of service. I sure will come back for any car service needed.

  D Bear
3 years ago
The best around!!! Been bringing my vehicle to Chuck for 20 years. Great service from a great crew..

  Drake Fuller
5 years ago
Taken my truck twice to him and did an excellent job! Saved me from replacing parts I didn't need to , saving me money. They rock !

  Adriyel Akers
2 years ago
Genuinely honest and skilled mechanics. I don t live anywhere nearby, but I would go out of my way to take my truck to them again!

  Samantha Reese
a year ago
only mechanic i trust. he's honest, helpful, and very reasonably priced.