Shell

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sks Sksks
a week ago
On this past Saturday around 9:00, I went to this shell and parked at the gas pump. We had to use the restroom and asked this nice man working outside the shell in the mechanics department. He told us the bathroom was inside so we both entered in hopes to purchase something and use the restroom. The lady working at the cash register told us we were unable to use the restroom. I was appalled and did not understand why when we intended to buy something. We are deeply disappointed in the service provided by this lady inside. We are both black males and believe it had to do with a racial issue on her part and don t think Shell should support employees who deny customers from using the restroom. Unbelievable!

  Kinnon White
5 months ago
Was going to buy gas, didn't fill up cause this price jump might be the biggest scum bag move I've ever seen. Yall should be ashamed of yourselves

  Travis Harmon
a year ago
Went in today to get a brake tag. Unfortunately Dwight was not able to issue it, but he fully explained the issue and gave me a recommendation of where to get it fixed. He was nice and extremely helpful, so I will definitely be back.

  Richard Luffred
7 months ago
Ask for John when you air up your tire with their broken air pump. $9 later and you will be driving away with a tire almost as flaccid and limp as John s manly parts.

  Gina Allen
a year ago
If you want to interact with one of the rudest people in the world, head to this Shell service station and ask for Dwight. Whatever's going wrong in his life, he'll be sure to take it out on you during the 15 minutes it takes to get your brake tag. If you've been missing someone yelling at you for no reason, not speaking clearly, and acting as if they're trying to find a reason not to give you your brake tag, this is the place. If you're tired of too many people smiling at you, saying "good morning" and "please" and "thank you," don't worry. Dwight is apparently incapable of speaking those words or behaving like a human being that earns his living working at this joint. He's grumpy, and somehow it's all your fault.This one star rating is well-earned.

  Lindsey Van
7 months ago
John at the service station was the meanest interaction I ve had with a person in my 35 years. I hope you get better soon, John.

  Laura Rutledge
7 months ago
Best tire inspector- so nice. Best experience every time!

  Viet Chu
6 months ago
Beware... If you fail inspection, still have to pay. Big guy very rude.

  Laura Meagher
a year ago
I came here for a car wash and it was a mistake! The credit card machine doesn t work, so I used cash, and it gave me back the incorrect amount of change IN QUARTERS. Got fleeced $1.50 and didn t even get a platinum car wash to show for it.

  Cameron Markoff
6 years ago
Upon arriving the staff was extremely rude and standoffish. When asked how much a routine oil change on an SUV where I had brought in the filter, the mechanic said upwards of $170.00. I have had the oil changed many times before and it has never costed that much. I politely declined, but buyers beware. This neighborhood service station is deceptive and poorly mangaged. While I have no way of knowing if there gas is any good, I would be weary as their business practices in the service realm would indicate they may engage in other acts to defraud their customer. I will no longer even buy a coke there.

  Eric Ettinger
11 years ago
EXCELLENT MECHANIC! Doug, the chief mechanic, does great work. It really impresses me that he ALWAYS checks 2-3 aftermarket sources for parts prices and gives me the GM part price and another option. I know a little about vehicle maintenance and I am always satisfied that I'm getting a good, fair price. He also is honest about what needs to be done and what can be deferred. It's hard to find a talented, trustworthy mechanic, and that's what Doug is, to be sure!

  Jon
4 years ago
I've been twice. The first time they let my damaged (but still functional!) turn signal slide, but not the second time. They are just fine if a little slow. Don't wait till the end of the month if you want to avoid the lines

  emily s
5 years ago
Came here for break tag, was barely sprinkling but lady said no break tags in the rain. Came back a second time at 12:54 the lady enthusiastically started showing me with her hands that she is going on lunch break and won t do any more inspections. Came back at 1 pm (website says lunch break is 12:00-12:30) and hand written sign says be back from lunch at 1:15. How hard is it to get a break tag in this city? Also they don t even offer 2 year break tags. Been there 3 times now no break tag yet. Hopefully fourth time works

  Sharice Williams
7 years ago
So this is my story, I came to the gas station Today at about 12:00 noon July 8 and I purchased a 2 pack of cigars for $1.00 Mango Flavor. Anyways later on at about 5:00pm I noticed the cigars felt broken inside the wrapper, so I decided to bring them back to Shell to exchanged for another one. Well I told my story to the guy at the registar, how I purchased these earlier and that they felt broken. I asked can I get a new one and he gave me the most nastiest look and told me No. After going back and forth with him I asked can I speak to the Manger or the Owner...at first he said no the manager is not here. Get out. I told him I wasnt leaving and that I wanted to speak to someone higher than him. He finally told me where to go to talk to the manager. When I approached the Manager She automatically looked at me and shook her head No. She told me her story about the cigar, how I broke it and its been 5 hours later...no...no... Okay peole look, My point is.... That was okay, hey...your right its been 5 hours. How do you know if I didn't brake it. She's right. But honestly I didn't. I REALLY DIDN'T. I mean the cigars were only $1.00. The problem was...Both of those worker were Rude. Rude. IT WASN'T appropriate OR RIGHT and It left me with a sour taste in my mouth about stopping there ever again. I don't know if they were both having a bad day? Or what? The guy at the Registar should have politley said, look sorry we can't give you an exchage because the sale was 5 hours ago, if was as soon as you purchased it when you noticed it felt broken, we would have replaced it with a new one. Sorry have a good Day. Instead he gave me this look, and then started yelling at me, saying No, Get Out, No manager etc. Get this Bad Review...Na

  Michele Jackson
a year ago
It is a gas station!! Pretty typical, it is also a small convenience store and car wash. They have a small service station, oil changes and that sort of thing, but no lottery!!

  Van Le
2 years ago
I waited 10 minutes for my inspection at 10 am on a Monday. Easiest inspection I've ever done and the lady was super nice and friendly.

  Brent Johnson
5 years ago
AVOID THIS PLACE LIKE THE PLAGUE FOR BRAKE TAGS !! The lady running the brake tags is rude and impatient. She all put the sticker in my window sideways and 4 inches away from the corner. Maybe I can sue the state for putting a sticker in my window that blocks my view??? Unacceptable, period. Typical government bs.

  Amy Lewis
7 years ago
The lady who does inspections here has been rude to me every year I've gotten my inspection done here. It's almost worth driving somewhere else but I live so close.

  Cameron Trenor
6 years ago
Best Auto Inspection Station I have been to, and I have been to several.Very polite Inspector, great service and a nice attitude. Highly recommended ..

  Nathan Gu
8 years ago
Some expensive gas. Never got gas here. But they do have brake tags here which is convenient since Orleans parish require special brake tags.

  Mason Joiner
2 years ago
Very unhelpful brake tag location. Refused service well within hours of operation because the employee had decided to close early.

  Gail Snowden
5 years ago
Just left there and the worker was very rude. If you dont like working at night, get a day job. Was looking for a number to complain couldn't fine one.

  D Davison
3 years ago
You never can tell when they are open or close, even at lunch time its always different hrs. Very bad place to do inspection .

  David Watt
7 years ago
This shell has some terrible service and expensive gas. No signs noting that 2 of 4 pumps are full service as well. Certainly won't be coming back.

  Chanel Smith
6 years ago
Inspection person was super pleasant in doing her job.

  SpiritM00nW0lf H3YWhatYouG0T
5 years ago
High prices at the pump and inside, small in-store selection and the cashier was quite rude to me because I changed my mind on what I was getting with no one else in line.

  alia carroll
10 years ago
Ms.Johnson the best.. she quick and a nice lady. ..Every July I'LL BE BACK

  k h
2 years ago
Gas pumps don t read any credit cards

  keith thompson
7 years ago
Great owners and service, fuel is a little high though.

  Mr Smith
2 years ago
Jerks that work here would not let me use air compressor