O'Reilly Auto Parts
4.2 (168)
3510 Holiday Dr, New Orleans, LA 70114
(504) 366-5212
locations.oreillyauto.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Zachary Rigel
a month ago
The staff was courteous knowledgeable and helped me be in and out of the store quickly with my purchases.
Rohan Gupta
2 months ago
Horrible store!! lashone very rude and racist. I take my business to napa or autozone
Tariq Brady
6 months ago
Friendly and helpful staff. I shopped at this location a couple of times and always received excellent customer service.
Heidi Leaf
a year ago
Super helpful and friendly staff. I was in town from our of state and my cars check engine light went on. They hooked up the code reader and let me when what runsThe issue was. Turns out something silly, but still very grateful for their help.
izeek a
2 years ago
Parts are quality but the customer service is not. The workers seem more interested in things other than what they are there for. The bald chick is rude the heavy set black guy gets mad the minute you ask him to help you find something. But if your a friend of there's they will help u 100%.
edward law
a year ago
I've been going here for years. Always good customer service. Also note, that if an employee doesn't know the answer, they will help find the answer. They don't bullsh** just to try and move some stock.
Kathy Luckado
2 years ago
Rushed into the Holiday Drive store in New Orleans thinking that my Ranger was very low on oil. Thank goodness for Eddie who stepped outside just as I was getting ready to pour 2 quarts of oil into my truck. He asked me if I'd checked my oil yet, and I had not. He checked it for me and I had more than enough oil already. Learned a valuable lesson that too much oil is just as bad as not enough. Thank you Eddie!
Lisa Thomas
3 years ago
Entered the store and made a purchase. It was early morning and the young lady had a real nasty attitude. Didn't even give me a bag to carry out my purchase and just walked off after. Returned today to find the manager arguing with a gentlemen that had a similar issue with the same young lady by the name of Jaleesa. Just want to say if your not a peoples person please dont work in a customer service field.
Cynthia Woods
3 years ago
Entered the store around 5:40pm on 02/07/21. I needed a front head light. The guy that was working was extremely unhelpful and arrogant. I took my business to Auto Zone not far from this store. The guys there helped me with choosing the correct bulb and even changed it for me. I will never spend my money in O'Reilly again. I wish I could give this store no stars!
Caleb Hensley
5 years ago
I've been going here for about 4 years.. Great service every time and they have a wide variety a parks. If they do not have what you need, They will call and get it they're usually before the end of the day!
Yolanda Del Rio
7 years ago
We were told our order would be in two days later. We showed up and it wasn't there. They told us to come back and once again it wasn't ready. We had to reorder the same part. It's not the go to place for emergencies...
nora jamison
5 years ago
Terrible!I work next door at Drs office. And my battery completely died, i waked over to this place to buy a new one since it seemed to just be dead. Well, the guy the Joel, refused to change my battery because I am too far (he walked twice to me and couldnt change the battery) al bc of a new employee. A year ago someone replaced a battery at the same place. Not willing to help at all!The worst!
Dagny Krogh
a year ago
Employees were extremely nice and helpful great place to do business
Dagny Krogh
a year ago
Employees were very helpful and friendly would recommend this store
Ms. Taravia Thomas
a year ago
Very Friendly staff, the ladies that's there are very well manner an very helpful!
Ash Nel
5 years ago
The workers are amazingly helpful, they actually fixed my battery bolts for free... I will always bring my business to them. Thank you
Teresa Wood
2 years ago
They told me my part would be ready to pick up at 4:30 I got there at 4:30 they said sorry can't pick it up till tomorrow
Sulliven Custodio
3 years ago
Great store and you can order online pick it up same day pending what time you place a order.
Chopp Haney
2 years ago
Said the parts would be there later and they were.. quick and easy which aint easy to come buy these days
Len Major
6 years ago
I always get great service and prices here. Employees are always friendly and helpful.
Nick M
8 years ago
Busy place but one the staff members was pulling the weight of the rest.I wish I could remember the guys name.... He deserves a raise the guys was doing 3 people's jobs at once.
Nathaniel Bolden
a year ago
Awesome staff!...well stocked store!
Melissa Truett
4 years ago
Always kind and willing to help me find what I m looking for thankfully since I know nothing about cars!
Kyle Risser
6 years ago
The employees are always friendly and helpful. I go to this location for all my auto care needs.
Taff Rivers
7 years ago
Nice folks. They gave me the wrong part for my car but I had no issues with my refind.
Dez Copeland
4 years ago
I've experienced rude and disrespectful customer service twice shopping with this store.
Brad Sullivan
4 years ago
They had a rare sparkplug.for my generator. that i thought I'd have to wait 3 week's for.
Bill Cobb
4 years ago
Very Helpful & Friendly Staff!! Great Customer Service!!
Bernell Hadley
6 years ago
No hassel when bringing back parts under warranty . Staff friendly and professional and knowledgeable.
Costas Lignos
4 years ago
Very knowledgeable, friendly and helpful. Great selection of choices.