AutoZone Auto Parts
4.3 (598)
649 N Broad St, New Orleans, LA 70119
(504) 488-2443
autozone.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mark J Barnes
2 months ago
Everybody was so nice and polite I didn t wanna leave I needed my battery changed and Aaron came out n did a awesome job really helped me out I thought I wasn t gonna be able to get home but he saved the day thanks AARON u the best for real for real .
Mobarak Abdelghani
5 months ago
Hey she s the best Wayneisha helped me make my day smooth and great positive energy. If you re seeing this thank you very much!!! With help with my new car battery with the warranty and the tools you helped me out with!
Gusto 2k
a week ago
Aaron was a great service and an asset to your establishment. Performed a battery exchange and install with a smile and fast service. Wayneisha was great and worked quickly yet diligently with a full store of customers. This is my new home for auto parts. Aaron and Wayneisha deserved a raise.
PAUL JENKINS
5 months ago
Wayneisha was so much help today. With men working and she still came out and assisted me with my car. Girl power just like she said. Thank you again!!
Chris Justin 24
2 months ago
Worked with Aaron today. He was a tremendous help. He got me the right battery right away, was very quick, attentive, and cordial. He installed the battery and everything and did so super fast. I ll definitely be coming back to this particular auto zone and referring family specifically to come to this auto zone for all future purchases.
Lionisha Thomas
2 months ago
Aaron is the best he helped me put my headlight in my car. He got the job done with no complaints even though it was hard to unscrew. He answered all my questions and concerns and overall gave great customer service. I will definitely go back to this location.
Shondrell Allen
5 months ago
Wayneisha was a great help. Multiple customer service. Great personality. Jack of all trades.
Hana Calhoun
3 months ago
Aaron helped us out today - super friendly and helpful service! Able to get a new car battery installed with no issues. Will definitely be back for any other car issues.
tavia keeler
a week ago
if i could give 10 stars i would, aaron and mama cynn made me feel so at home, most definitely making this my go to auto zone
Guy C
5 months ago
Fantastic customer service! I was in a bind with a battery issue during holiday travel, and the manager and staff went above and beyond to help with what I needed to be back up and running quickly. Very responsive, knowledgeable, professional and courteous all around. I would highly recommend this AutoZone location if you are in the New Orleans area or visiting, and need any help with your vehicle.
Eric Labat
4 months ago
I received excellent customer service. The team was very knowledgeable and understanding of my issues and were able to resolve it very quickly. My thanks goes out to Mrs. Wayneisha and Mrs. Cynthia for the helpfulness and hard work. Great team!
Andi Daniel
2 months ago
I needed to have a battery replaced that was under warranty.Aaron changed my battery and was very friendly and informative about what may have caused the problem.Always friendly & efficient service. Definitely my favorite local auto repair parts store!
Cortney
a month ago
Aaron was amazing, he provided outstanding customer service, and did a great job replacing my battery. Thank you very much I highly recommend Aaron
Linda Mcghee
a week ago
The men at auto zone assist me with wonderful service experience that waawas beautiful professional and appreciate it and them Robert aaron give them a raise and promotion thanks
Angela Thomas
2 months ago
Aaron took great care of installing my new battery. He works fast no complaints and and great customer service. I ll definitely be back to this location for the great service!!
Valyatta Williams
4 months ago
Aaron was an amazing employee. Very kind and willing to go above and beyond for anyone. Awesome individual to work for your company.
Destini Mclaurin
3 months ago
Aaron was amazing. He really goes above and beyond and treat customers like family. Thanks so much for having him!!!
Ashley Robinson
a month ago
Aaron Jackson helped me with a smile. I came in freaked out about a battery and he answered all my questions, have me advice and installed a new battery immediately. I'll keep coming back. Thank you, A-A-ron!
Andrea Rodriguez, Office for Accessible Education
3 months ago
It was a sad, terrible day in New orleans when I had to get a jump to make it to my doc appt. Aaron checked my battery and it was dead. Like a ray of sunshine on my scrappy day, Aaron helped me get the battery I need. He is the best!!!
Brittany Mealey
4 months ago
Aaron J. was amazing!!! I needed a new battery, he put my battery on and made sure I was good. He was very efficient. Thank you!!
Tyron Davis
5 months ago
My experience at Autozone today was definitely one to remember. Two wonderful employees named Wayneisha and Kaylin helped with a problem that definitely involved wonderful team work. I m very appreciative for worked that they accomplished for me today.
Kim Carson
4 months ago
I m a long time AutoZone customer and I came in for a battery for our van so we could drive to Houston tonight.Aaron helped me get the proper battery and even installed it for me AND fabricated a part to function until my mechanic can rewire for the post.Above and beyond customer service here at AutoZone on Broad in NOLA!Kim Hoffner
Jaden Pearley
2 days ago
Great customer service from Aaron! Patience and helpful.
Glynis Eugene
7 months ago
Earlier today I had the pleasure of receiving exceptional service from Aaron J at the AutoZone on N. Board St. in New Orleans. My car battery had given up on me, and it was 95-degree weather not an ideal situation by any means.From the moment I walked in, Aaron was courteous, immediately addressing my concerns. He didn't just change my battery; he also took the time to educate me about battery maintenance, all while moving quickly and efficiently. His attention to detail was second to none, making sure everything was properly installed and secure.In blistering heat, it would have been easy for anyone to cut corners, but Aaron went the extra mile to ensure my car was in top shape before I left. His service was not just a transaction but an experience that I truly appreciated.I can't thank Aaron enough for his outstanding customer service. I highly recommend him for any automotive needs you may have.
James Woodward
5 months ago
Needed a battery replaced, Aaron was the man. He knocked it out promptly and got me on my way. Thank you for both the awesome service and playing good music in the store.
Samira Al-Amin
5 months ago
Great experience. Kind & speedy service by Aaron. He explained everything simply & saved me from expensive repairs. Would go back!
Ana Mar�a Ag�ero Jahannes
3 months ago
A a ron helped me get a new battery and even helped me install it. Was super friendly and helpful. Really appreciate it.
Samuel Tyree
6 months ago
Came here at 9:15 pm after getting turned away from a different Auto Zone. Cynthia and Wayneisha were incredible, knowledgeable and understanding, and will never turn anyone away before closing. This Auto Zone has my business from now on, even though it s an extra 5 minutes away. Thank you very much, kind employees!
Elizabeth Winstead Swindle
4 months ago
Aaron was super helpful! Went above and beyond. Couldn t ask for better customer service.
Domonique Williams
5 months ago
At store 649 the team members wayneisha was very helpful excellent and fast customer service I give this store 5star keep up the good work