Parker Tire & Alignment
4.7 (228)
4558 Cypress St, West Monroe, LA 71291
(318) 661-8577
parkertireandalignment.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Larry Roy
2 days ago
I m actually leaving this review a little early (4/11). I just used an extremely easy online scheduling system to book an appointment (4/12) for a front end alignment on my 2007 Ford Mustang. As usual, I popped online to research (reviews and such) the establishment so as to get an idea of what to expect.Initially, I am extremely impressed over the ease in which I could book an appointment, the availability of days and times open, the advice given regarding whether or not waiting for your vehicle is wise as opposed to leaving it with them, and last but not least, the detailed and specific responses from management to reviews posted post service.In my opinion, anyone who would take the time to educate/refresh themselves concerning the individual specifics of EACH detailed review (especially the negative ones), reputation and quality work must be vitally important to the business from the very top down. I wish for such attention to detail and addressing of any issue concerning my vehicle, no matter how small, to be a no brainer whilst it is in their care.I will be updating this review soon after my appointment is over. I will be evaluating the business with a critical yet fair eye, including quality photos. However, if the work yet to be performed is anything like what I ve experienced/read thus far, any update will only further solidify my opinion that quality and care are the basic foundational staples of this local business.-Pastor Larry Roy
Travis Robinson
a week ago
Very professional and easy process from booking the appointment down to selecting what vehicle services I wanted to approve after the mechanic's inspection. Friendly staff. I even got my vehicle back the same day (water pump replacement) Definitely will be bringing my business back here for future needs
T.C. Trichel
a month ago
Excellent Tires and Top-Notch ServiceI recently purchased a set of tires from Parker Tire & Alignment, and I couldn t be happier with my experience. From start to finish, they provided exceptional service and quality products.Tire Selection: The team at Parker Tire & Alignment helped me choose the perfect tires for my vehicle. They took the time to understand my driving needs and recommended a set that would perform well in various conditions.Installation: The tire installation process was smooth and efficient. They balanced and aligned the tires meticulously, ensuring optimal performance and safety.Performance: These tires have exceeded my expectations. Whether I m driving on wet roads or dry pavement, they provide excellent grip and stability. Plus, the ride comfort is superb.Customer Service: The staff at Parker Tire & Alignment were friendly, knowledgeable, and professional. They answered all my questions and made me feel confident in my purchase.Competitive Pricing: Not only did I get top-quality tires, but the pricing was also competitive. I appreciate that they offer great value without compromising on quality.Overall, I highly recommend Parker Tire & Alignment for all your tire needs. Their expertise, friendly service, and quality products make them stand out. I ll definitely be returning for future tire services!
Katy Thompson
2 months ago
Outstanding!! Words are not enough for Parker Autos excellent services!! Their whole staff is friendly and knowledgeable, as well as fast. I got a new set of tires and waited in the HUGE lobby area with so many comforts of home! Comfy couches and even a kids toy area! Everything is so clean too! Best bathroom in town .. I will recommend Parker to everyone and I will be back if and when I need work done or an oil change!!
Ethan Towns
4 months ago
I was able to walk-in without an appointment to have my truck's brakes inspected a few hours before closing on a Friday. After roughly 20 minutes I received a detailed inspection report, with photos, sent directly to my phone, in addition to an invoice where I was able to select which repairs/replacements I wanted on that day. I was absolutely blown away by the efficiency and quality of service, I was there for just over two hours total for inspection and brake replacements. I will definitely be coming back here for any future auto service needs.
Chase Cassels
4 days ago
Great service! I really felt that they wanted to help me and they got it done in a timely manner. Trey was awesome. Highly recommend.
Zachary Sparish
a month ago
Excellent people, service, and work! A detailed report was given on the alignment issues and exactly what adjustments were made to correct it. Based on my experience, I would highly recommend trusting Parker Tire and Alignment with your alignment needs.
Paul Heideman
2 months ago
Great group of guys. Friendly and great service. Came in an hour before closing and they were willing to help me out. Ran into an issue and they stayed an hour late just so I could get back on the road that night. Highly recommend!!
Christopher Hill
a month ago
The guys at Parker Tire and Alignment were very respectful. So. Therefore, you definitely appreciate the custumer service. Ultimately, they are very thorough when it comes to their work and their brand. Trust me!!! You won't regret their service!!!
James Wyatt
2 weeks ago
This is by far the best tire & alignment shop in the area! They give honest and trustworthy feedback and advice and excellent customer service! The customer service and vehicle service are both top notch! I ll never go anywhere else from now on!
Kenya Drew
4 months ago
Awesome service! Very friendly environment! I will definitely return. They fixed my car, didn t ask me to purchase any unnecessary parts. I felt so comfortable here. Thank you so much Parker Auto!
Ivana Neel
4 days ago
Only shop in west Monroe that has a certified Jaguar mechanic! The guys went above and beyond to get my car back running. Great costumer service!
Derrick Hale
3 weeks ago
I highly recommend this shop for any auto repairs. The staff was very knowledgeable, friendly and has exceptional customer service. They have gained my support on all future repairs.
Rachel Vaught
2 months ago
They were able to get my car in the same day to start troubleshooting the issue which was amazing!! They also made sure my car was squeaky clean too! So thankful for all their help!!
Kevin Bennett
a month ago
Very professional! I went in to get new tires and had a few other things fixed. They were able to get it done quickly. My truck drives like a new one now!
Peaches Brown
4 months ago
I went to Parker to get my brake pads replaced. I received two emails, the first email contained my inspection and the second email contained estimates for labor which required immediate attention. I was impressed with the environment and customer service.
Kat Taylor
6 months ago
These guys were the only shop willing to even look at my Commander and get her running again and I am beyond impressed with them. It was quite a bit of work but they were very efficient and kept me up to date every step of the way. Personally, I m glad that I spoke to the same person every single step of the way. Richie was great to work with and I didn t have to worry about the this guy said this and the other guy said blah blah blah confusion. I hope I don t need this depth of repairs needed again on any of our other cars but Parker s Tire is going to be my first call if (when) I do.
Kelly Rich
3 months ago
We have a Volkswagen and it s very hard to find a place that will work on foreign vehicles. They got my car in for new brakes the same day and did an excellent job. 10/10 recommend
Summer Bennett
3 months ago
I always have a great experience at Parker Tire & Alignment! They make sure to take care of what I need in a timely manner and they even follow up to make sure it was a great experience. Highly recommend!
Brian Bendily
a month ago
The team at Parker Auto Body exceeded my expectations. Their customer service was top notch and I felt like a valued customer throughout the process.
Arie Spitzfaden
11 months ago
Parker Tire and Alignment is my number one choice for my vehicles. Trey, Ritchie and the crew are beyond exceptional. Today was the wife s car tires but I trust them with my truck and boat trailer also.
Tracy Smith
3 days ago
They provide excellent, quality service! The staff is friendly and helpful with questions and concerns.
Will Arbuckle
2 months ago
Great customer service! Even showed me exactly what they were going to do and pointed out potential things to be aware of in the future! 5 stars for sure!
Casey L Walker, RHIT, ODS-C
a year ago
Friendly, personable, knowledgeable staff and very accommodating! Trey always get me in to keep my ride tuned up, and he and Andrew never hesitate to discuss all the car-things with me when I ask my random questions! I don t trust many when it comes to working on my BabyA, but I know when I drop her off with Parker, she s in great hands!
Sue Bryant
6 days ago
Very friendly, fair prices, very clean and comfortable waiting area.
Greg Green
6 months ago
Clean facility with very nice waiting area. Staff is very friendly. Because it was a fairly lengthy electronic process they were working on, they were kind to give me a ride home around lunchtime. I ll be happy to use them again. AAA members receive a discount, too!
Kenisha Williams
8 months ago
My first time here was great. I needed an alignment done and they weren t busy at all so my whole visit was about a hour and 15 mins max. The customer service was amazing. The technicians were very knowledgeable. They let me know that I had the incorrect tire size on my rims that I purchased from somewhere else. They made sure my visit went well and contacted me a few days later after my service was completed. Will definitely recommend to my family and friends.
C Daniel
2 months ago
These guys were great, even though my car wasn't saveable these guys were up front with me about everything and very easy to work with.
Carl Stanitzky
a month ago
Great Service and comfortable environment to wait while new tires were installed.Carl Stanitzky,CSA,CLTC,MBAWest Monroe,LA
Jakori Woods
a month ago
Hands down, the best place to take your vehicle great people and awesome customer service. A 10/10 experience.