Hebert's Town & Country Ford Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  ChrisB351
a year ago
Purchased a new Bronco. Driver mirror was scratched on delivery. They were great about getting it replaced. Once the part came in, they picked the car up from me and delivered back to my work after completion.Service: Side view mirror repairService: Side view mirror repair

  Chris Brooks
a year ago
Needed warranty work done. Im 45mi away and with my work schedule its difficult to coordinate. They preordered the part for me, when it came in they offered to pick up and deliver my vehicle for me. Had my Bronco back same day!Service: Auto maintenanceService: Auto maintenance

  Your name here
a year ago
Best dealership in Minden, Service Department is Excellent, Parts Department is Awesome, Sales Department is Fantastic. I always take my trucks here because they are Honest and Professional ALL Departments. Easy-to-use when purchasing a vehicle.Services: Auto body & trim repair, Air & cabin filter replacement, Auto engine diagnostic, Tire rotations, Engine repair, Auto maintenanceServices: Auto body & trim repair, Air & cabin filter replacement, Auto engine diagnostic, Tire rotations, Engine repair, Auto maintenance

  Daniel Cobb
2 years ago
Best dealership and service department i have ever encountered.My salesman was very personable and easy to talk to , was no pressure what so ever. They answered any questions I had and helped me decide my best options. Service after the sale has been out of this world. This is the only dealership I will do business with from now on. Anyone who says different needs to rethink their approach and attitude in my opinion. I can't say enough good about Herbert's.

  Jordan Bailey
2 years ago
I bought a bronco sport from here and the staff was amazing! I was leasing my previous car, they helped me get out of the lease and into a new car so easily. Such a smooth process, so happy with my bronco and soooooo happy with the customer service!

  Kasie Banks
2 years ago
It was very convenient that I was allowed to drop my car off earlier than my appnt. Very shortly after my appnt time I was notified that my car was ready. The young man I left my key with was friendly and professional. The young lady that took care of the invoice was friendly and fast!Service: Oil changeService: Oil change

  William Mclemore
a year ago
Friendly folks. Service was completed in good time, report was thorough and recommendations for upcoming items were listed and discussed. Liked the ability to schedule online for a particular time.Services: Auto maintenance, Oil changeServices: Auto maintenance, Oil change

  Jan McCullin
a year ago
I would have given them a 5 star rating , but they had no one to do the complimentary car cleaning.Service: Auto maintenanceService: Auto maintenance

  Andrew Banker
a year ago
This isn't really a review of the service department, but I had one of the best vehicle purchase experiences that I've ever had. Top notch.

  Steven Friedman
a year ago
Did an excellent job and took extra time to show me what was needed, didn't try to sell me anything not needed. Honest and competent bunch, my new Ford headquarters!Service: Auto maintenanceService: Auto maintenance

  Jarrod Horton
a year ago
The Service Department did a great job! They got the oil changed in my truck much faster than I expected.Thanks for the Excellent Service!!Service: Oil changeService: Oil change

  Donna Bennett
a year ago
Very friendly and knowledgeable. Called and kept me updated. My dad's truck runs as good as new.Services: General repairs & maintenance, A/C installation & repair, Auto maintenanceServices: General repairs & maintenance, A/C installation & repair, Auto maintenance

  Pat Pulley
3 years ago
There is always a problem . computers down , can't find information. The customer waiting room is a corvid 19 breeding place there was 5 customers in a very small room maybe 10ft x10ft at the most staff didn't bother to ask customers if they would like to move to a less crowded place. Customer service is terrible

  Shan Robinson
a year ago
I'm so grateful for Hebert's - they are honest, timely, intelligent, and kind. I don't know of any other dealer anywhere in the country I'd rate so highly.Services: Auto engine diagnostic, Tire rotations, Vehicle Inspection, Auto maintenance, Oil changeServices: Auto engine diagnostic, Tire rotations, Vehicle Inspection, Auto maintenance, Oil change

  Karen Ascanio
a year ago
They're service is great. Only issue was as a scheduled auto check up, I don't believe it should have taken 2 hours.Services: Tires, Oil changeServices: Tires, Oil change

  Freddie Hunt
a year ago
They always give me an honest opinion and dealers like this are hard to find nowadays. I drive from 1/2 hour away even those I have other dealers closer to me.Services: Transmission, Auto engine diagnostic, Tire rotations, Auto maintenance, Oil changeServices: Transmission, Auto engine diagnostic, Tire rotations, Auto maintenance, Oil change

  John McClelland
5 months ago
They are very helpful and friendly

  Ladarious Smith
a year ago
Great place to service your vehicle. Trent is absolutely the best, never fail me when I need serviceService: Auto engine diagnosticService: Auto engine diagnostic

  William Honea
a year ago
A lot better than previous experience. Service advisors very friendly and tech seemed to be very competent.Service: Auto engine diagnosticService: Auto engine diagnostic

  Kent Hughes
2 years ago
Listen to my concerns, and addressed them. Very professional. Ready on time. Rachel is very professional and very courteous.Service: Auto engine diagnosticService: Auto engine diagnostic

  George Byram
a year ago
Great service, efficient, nice people. Quick, wouldn t go anywhere else!!Service: Auto maintenanceService: Auto maintenance

  Don Moore
a year ago
Excellent service. Quality work. Friendly staff. Great service.Services: General repairs & maintenance, Auto engine diagnostic, Auto detailing, Auto maintenanceServices: General repairs & maintenance, Auto engine diagnostic, Auto detailing, Auto maintenance

  LeAnn Hearnsberger
a year ago
Great service as always. They treat you right!Service: Auto maintenanceService: Auto maintenance

  Jeanette Haydel
2 years ago
Excellent service!!! Employees were very polite and helpful.Services: Tire rotations, Wiper blade installation, Oil changeServices: Tire rotations, Wiper blade installation, Oil change

  Tony Hough
a year ago
We purchased a truck here and they were easy to deal with.

  George Byram
a year ago
Do great work. Service department grestServices: Tire rotations, Auto maintenanceServices: Tire rotations, Auto maintenance

  bryan salmon
a year ago
Great customer service in parts department. Parts in stock A++

  Kent Hughes
2 years ago
Small town care/experience , but very professional and capableService: General repairs & maintenanceService: General repairs & maintenance

  Shelter Insurance
a year ago
Always meets and exceeds all expectations. You get what you pay for.Services: Air & cabin filter replacement, Tire rotations, Oil changeServices: Air & cabin filter replacement, Tire rotations, Oil change

  Betty Harris
a year ago
Excellent service. Very friendly staff.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change