Carroway Pre-Owned

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  gini341
7 months ago
This was the easiest car buying process I have ever experienced. We love our little SUV. Our salesman, Cody Young, did us right. Truthfully, everyone who we came in contact with from the time we stepped in the parking lot until we waved goodbye did. (Thank each of you for your help.) If you are looking for a pre-owned vehicle give them a try.

  Bre B
a month ago
They are very helpful and nice! Laura was incredibly nice and super helpful she gave us all the information we needed about our new car. Laura and Chris made everything so fast and easy!Edit: Bought the car four months ago now we have to change the motor because of blown gaskets, cracked cylinders, and the lifters failed. I don t think it s possible to drive a car for 4-5 months only going back and forth to school which is about 5 miles away Monday through Friday and it be my fault. Since it s been over 3 months they said they can t do anything.

  Courtney Spears
5 months ago
Carroway Pre-Owned will NOT disappoint..! Laura Faulk was a wonderful sales woman. She saved us quite a bit of money, acquired us very low notes, and we drove home with our dream car in no time..!!

  Donna Morris
3 months ago
Today was a great day! We were blessed that Cody Young was on duty and greeted us. He took excellent care of us continuously. Prompt caring service. No pressure sales just genuine interest in our personal needs. Go find you a car and ask for Cody! Randy & Donna Morris

  Mariah Ray
2 months ago
Y all go see my girl Laura!! The best and easiest experience ever & you ll make a life long friend! Not enough great things to say about her!! I ve purchased three cars from her & she never lets me down, and always keeps me laughing! Best deals she can get me, she does it!

  CindyB233
5 months ago
This was a great car buying experience. I worked with Laura Faulk & she is amazing. She got the car I wanted & suggested how to save on financing. I took it back for an issue with the radio. She said it normally takes at least 2 days but I explained I needed my car back same day & she was able to get it fixed & back to me same day. I highly recommend this place & Laura.

  Amanda Shirey
a month ago
I purchased a pre loved vehicle from there and everyone is so nice! It s almost like family! Warm and inviting atmosphere and great model business for the community!

  Gwen Simmons
a year ago
This dealership and employees are so nice and helpful. Laura Faulkner was the best. It is always nice working with someone that knows what they are doing.If you are looking for a great vehicle go and see the Carroway family. I guarantee you won t be disappointed!!

  Randell Conway
4 months ago
Don't shop here. These are the lies I caught them in buying a used Corvette.1)Actual mileage said 110 showed up with 112.2)physical description of any paint chips. She sent the blurriest worst video and neglected to use any of her words to inform me of anything.3) that the car had been serviced the same day I bought it. The car showed up with 73%oil life and had been serviced 4 months prior.4) that the car had been washed and detailed. There was literal dust all over interrior of the car. Stuff in the carpets And it was filthy. Under the hood was even worse and ever so proving that it had not been touched at all for "services"5) it showed up with damaged lights. Check engine lights.6) I bought it in October and still don't have license plates. (They blame the DMV)This was my 19th vehicle I have purchased and this is without a doubt the absolute worst dealer I have ever used.

  Rachel & Eddie Vise
3 months ago
Go see Laura Faulk, she is the most helpful at finding the car or truck you need and goes above and beyond to make sure you are satisfied to the fullest! She can and will most definitely hook you up in the ride you have been wanting !

  Brittany Obryan
a year ago
amazing dealership, have never been treated as well as we did here! worked with us and had a great time hanging out with everyone while we got everything done! HIGHLY RECCOMEND and special shout out to LAURA FAULK for helping us get our dream car and making a new friend will deff be back!

  Whitney Mixon
2 months ago
Yall come here and see my friend Laura ! Awesome customer service, very friendly, helpful and will put you in any vehicle you want.

  Jennifer Gruner
6 days ago
I truly had a great experience with Lara at Carroway. She handled everything from start to finish and made sure I was taken care and now I have the newest vehicle I have ever owned! I flipping love and adore this dealership! Thank you so much for being so amazing!

  Happy Farms
a year ago
If you are looking for a specific vehicle, and have time to wait for it, Carroway found my husband and I our dream vehicles quickly. If you find something on the lot, service is fast and friendly, you can purchase your vehicle in record time. We purchase the extended warranty to give us peace of mind if anything should go wrong, and it is affordable too.

  Macky Parker
a year ago
Great place to purchase a vehicle especially with this being my first experience ever buying a car. Laura did an amazing job and was great with explaining everything and making sure me and my fiance understood everything and explained the whole process step by step. Great crew of people with one of the best car salesman I've had the experience of talking to and purchasing a vehicle from. Definitely will be back when I need another vehicle in the future.

  Janice Battenberg
5 months ago
Great experience buying a car. One of the best car buying experiences I have had. I definitely will return when looking for another vehicle.

  James Jones
a week ago
Cody was a great guy and I will come back to buy a car

  Heather Evans
a year ago
Won t buy a vehicle anywhere else! Told Justin what I wanted and within a few days they had it! Laura made the process extremely easy! Couldn t be happier with my Yukon.

  Ashleigh Butler
a year ago
Laura and Justin took great care of me and got me into the car that I wanted! Nice & can t wait to buy another from them soon!

  Tara Brunston
2 years ago
I absolutely love carroway!!! I have purchased 2 vehicles from them. They will bend over backwards to get you in the ride you want. The sales team never disappoints!

  Justice Rasbury
3 months ago
Really amazing people, Laura helped me out with almost everything, really amazing person.

  Ashley Faulk
3 months ago
Absolutely amazing group of people!! This is a family owned business where the customers matter! Go see Laura Faulk

  Here 4 Reviews
3 months ago
I love this place, they are always going the extra mile and willing to help everyone. Thank you for being a model business for our community!

  Randall Hicks
2 days ago
When there was a problem, they made it right! Good people

  Megan Miller
a year ago
Thanks Laura & the Carroway team for helping to make our purchase possible! We had a great experience, superior service & lots of laughs today! From the employees to the customers, it truly feels like being around family at Carroway!

  Chele Atkins
a year ago
Awesome people, awesome deals, and even better costumer service!! If you re looking for a new ride go see Laura at Carroway pre-owned!! Laura and the crew will help you in any way to make sure you drive off with a new ride! Tell them I sent you!

  Chan P (Chan)
7 months ago
Ran husbands and MY credit through many different places even though we told them to only run HIS. Car had issues before we had it 2 weeks...would not assist until we called finance co. You can get a decent car here but just beware of the finance dept process!!!

  Nancy Crews
7 months ago
Not happy with this company. Do not drive from out of town , they won't have the car u are have planned to look at and they will not be courteous to call and let u know it was sold. Go to Carl malone in Ruston, much better salespeople

  Tiffiany Carter
a year ago
Second car with them and both experience were great. They work with you and will find a bank to finance you are car. I recommend Justin and his crew very friendly people and a great atmosphere. Go down and see Justin and crew at Carroway you want be disappointed.

  Todd Butler
a year ago
Laura Faulk is the best salesperson! She is extremely helpful and goes above and beyond for her customers. If you are looking for a new vehicle, I highly recommend going to see her. She can make it happen!