Roy's Auto Tech Transmissions & General Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  jamie heyl
3 weeks ago
Very responsive, very quick service once we decided to move forward with the repairs. Georgie and Kat were very helpful throughout the process, even when having to deal with insurance adjusters. We are very happy with our choice to use Roy s!

  Arthur Lindsey
4 months ago
Very Disappointing Experience at Roy's AutoI recently had a regrettable experience at Roy's Auto that I feel compelled to share. I initially brought my car in for a few repairs, but the outcome was far from satisfactory. The repair process took an unnecessarily long month, causing significant inconvenience in my daily life. The lack of communication about the delays only added to the frustration.Upon picking up my vehicle, I noticed that the defroster, which had been in perfect working order, was suddenly malfunctioning. Additionally, the heater, which was working fine before, ceased to function after the repair. It's disheartening to encounter new issues.To make matters worse, when I addressed these problems with Roy's Auto, I was informed that fixing the newly created issues would cost an additional $300. I find it unreasonable and frustrating that I should be burdened with the cost of repairing problems caused by their service.Overall, my experience with Roy's Auto was disappointing, marked by post-repair issues, unexpected charges, and an extended repair time. I caution others to carefully consider their options before choosing Roy's Auto for car repairs.

  Showboy Izzy
5 months ago
SCAM SHOP!!!!$100 for diagnostic, took 3 days for the diagnostic.$100 to put the battery in the engine, which i already purchased. so from the front passenger seat into the engine $100.ran the diagnostic found the a problem allegedly fixed it. and said its something else $100 more dollars for a new diagnostic,oh your paying with a card 3% card fee and also broke a part on purpose to increase the price.dont go there!!!!!

  Something Or Another
9 months ago
Must be really good. They have a 3 to 4 week wait.But they do provide professional recommendations..and they recommended a good mechanic spot..not just some ol run of the mill...

  Bryce Waguespack
2 years ago
Lots of people complain about how long it takes for them to fix your car when you bring it to them but I don't complain about that. It takes as long as it's gonna take to fix whatever the issue is with the vehicle.Roys is a very, very busy mechanic shop so they have a lot of jobs going on at once. But one thing I can tell you is their prices are about average not at all overpriced and they do really good work even though it takes a little longer than everyone else for you to get your car back. But it's worth it for good work.

  Sue Lund
2 years ago
I m from Iowa and my Blazer broke down in Marrero. From the beginning Roy s worked with me. Always updated me on the parts they needed to ordered the price and the time line!! So Thankful for their professionalism and kindness!! Thanks Kat and everyone!!Services: Transmission, TiresServices: Transmission, Tires

  P Ben
3 years ago
On recommendation of my regular mechanic who did what he could do without a fancy diagnostic machine, I took it in to get a computer problem fixed. Car stalling. "fixed" the computer and screwed up my entire electrical system. took it back. sitting on side of the road. I was told, " but we have other cars to fix." REALLY? Took it home after two weeks. It was obvious they never were going to find the problem THEY CAUSED and fix it. They NEVER called me. I always had to call them. Now i have a poltergeist car. Dash lights come on at will. Check engine light stays on. Socks on the wipers cuz they go on at will. Locks go up and down. out 800.00. Gee thanks ! BUYER BEWARE!Service: Electrical

  Maurice Alvarado
2 years ago
Everyone there were excellent. Without a doubt a great experience. Diagnosed my son's car an repaired it in great timing. Highly recommend Roy's Auto Tech

  William Gesell
6 years ago
When you take your car to Roy's Auto Tech, your car or truck will be fixed and done right. You can take that to the bank. Personally, I'll never take my car anyplace but to Roy's Auto tech. I have that much trust and confidence in them. I can't say enough good things about them.

  Leandre Lee
8 months ago
Thank you for the great service on my 2013 caddie xts my car runs great!!

  Aaron Parker
4 years ago
My crazy journey started when my Shuttle Bus breaks down. Someone suggested I take it to Diesel Worxs in Kenner. That place had state of the art equipment and bragged they can fix any Diesel issues. For me time is money and I needed my Bus fixed pronto! I whole week goes by and I stopped every day to check on my bus that sat in the same spot for days. Finally they tell me I have a wiring problem and need to replace the whole wiring harness on the motor for a whopping $5,000! My friend Richie says go see Roy s on 4th Street in marrero. I towed my bus there and it only took 1 freakin day to find a problem and fixed my bus for $590 dollars!! Tim was awesome!! The ladies in the office were awesome!! These guys saved my business and my life! Thank you so much!

  Charles Tetlow
a month ago
Real Good Auto Repair Shop!

  Reginald Ernest Jr
a year ago
Friendly and Helpful but very busy. You may be waiting a couple of days for your car back

  G. WASHINGTON
3 years ago
Friendly family run business. They can handle a variety of engine, suspension, maintenance, and other automotive needs. Fair pricing and great work.

  Joshua Nations
11 months ago
Excellent repair facility. Friendly staff. Knowledgeable technicians.

  thomas williams
3 years ago
My auto has been there for almost 3 months and every time I call to check on it something else is or goes wrong. O have to call no one calls me. And each time I have to pay for Diagnostic check. Paid for 2 so far .Service: Electrical repairService: Electrical repair

  sabrina rodriguez
5 years ago
I only went for a Brake Tag. The ladies were nice. Quick and easy stop. Will be getting my brake tag from here for now on.

  Louie White
6 years ago
Roy's is a Top Notch Professional in workmanship and customer service. Taking care of our Hambulance to Keep it in tip top shape for responding to disaster communications needs.

  C Dagger
6 years ago
Miss Bonnie and Miss Ashley are awesome! Excellent customer service! Doesn't get any better!

  Jeremy Schmidt
4 years ago
If you want it done right just bring it to Roy's. Got my old Taco it's good ol' MPG back.

  Shawnte Washington
5 years ago
They were thorough, quick and reasonable. I recommend Roy's Auto to everyone.

  Gary Leopold
a year ago
Dropped off car for repairs. Here's hoping their diagnosis is correct.

  Mohammad salem
5 years ago
Only if all mechanics are as Honest and transparent as Roy and his crew!

  Mark H
7 years ago
Nice guys! Didn't get any work done though because I was more just asking some questions and didn't need anything done at the time

  todd bro
2 years ago
Always does exactly what we need and good turnaround time

  Jonathan Hall
3 years ago
They are very excellent with explanation of price and very nice and reliable.

  William Isemann
4 years ago
Worst place ever didn't fix the issue and still charged me highly don't recommend this place

  EJ Rousselle
3 years ago
Very knowledgeable staff. Gread value for services.

  Preston Ward
6 years ago
Fixed it but they have crazy prices and pay with cash they tried to charge a credit card fee of 60$

  Cheri Rome-Martinez (RiRi)
3 years ago
Good people so gotta b a good place