AutoZone Auto Parts

4.2 (574)

  6240 Westbank Expy, Marrero, LA 70072
  (504) 341-0011
  autozone.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nicole Johnson
2 days ago
Funny story... I was in this shop getting parts for my ford, as I'm idling in the register area and blocking the line . Every associate tht walked by even frm the back asked if I need help.. their attention to customer needs and service is thru the roof big ups to the crew

  Izzy Bee
3 months ago
Ms. Kavis is the best. She have the sweetest personality and most kind spirit. Thank you for giving us the GREATEST CUSTOMER SERVICE !!! I recommend yall go check them out if you are in need for your vehicles to be checked on , parts etc .. they A1

  Lauren Colletti Archbold
4 months ago
Our car battery died while out. We called to see if we could buy a battery at Autozone and have it installed. A simple question. The man who answered the phone sounded like he was asleep, said if it's not too complicated for them, they can do it. Then he wanted to know the make and model of the vehicle. We gave him all the info we had from the insurance card the registration card and the vehicle. He got agitated and fussy and started asking what we wanted from him and started going off about quoting a battery and giving him the VIN when we went to the store and he hung up on me. At no time were we ever impolite. At no time did we yell. All we wanted to know was one question, can you do it. And we complied with all of his questions waiting for our answer. There was no provocation for his rudeness, while we are stranded and waiting for a family member to give us a jump. We decided to Walmart. They were so nice, and said "yes" without a book of questions.

  dam mitt!
3 months ago
If you have to choose one of the 2 in marrero, go to this one. They were quick and called additional staff to the registers. 5/5, do recommend.

  Adrian Wells
a month ago
Great experience. Antoinette was very helpful in replacing my battery.

  Mark Wilson
3 weeks ago
Prices are high. Some people on the staff did not have adequate info to help me effectively.

  B Lay
4 months ago
Took forever to get helped. Bought a base line battery for my F150... Never again it had been tested charged and completely swapped for new twice already and needs another one again less than a year later. Its not a charging issue either.

  Richard Hart
4 months ago
Got what I needed and very friendly and professional staff..... very helpful

  nunya bizz
3 years ago
I was able to get oil & oil filter for a great price.There was a sale where u purchase oil and get a free filter.WIN!Was very busy today and everytime u got hold 2 one employee they slip away and u had 2 wait until someone else became available.I'm glad I got my oil & filter

  Jylah Jones
3 months ago
Malik did an amazing job; very professional and friendly.

  marie kastler
7 months ago
Armand was Extremely helpful and led us Right to the trailer part we needed! After a day of over promise/under deliver from competitors All Over the GNO area, y'all Nailed it!Thanks!!!

  Shan w
5 years ago
Today was made amazing for me by this awesome Auto Zone employee named Steven. He helped me smoothly do a warranty exchange on my battery an properly replaced it. He went to the next level when helping me figure out how to replace my brake light. The best part of this visit was that he smiled the whole time.

  Droopy Dawg
6 months ago
Rude it's 8:40pm and they close for nine.But I'm being rushed and doors are all locked and loudly they talking bout how they not letting no one in.there tired and trying to go home,while I'm just standing around,is what I'm told. Ppl today man

  A Agato
8 months ago
Aldo, the manager, assisted me this morning. He was friendly, quick, and knowledgeable. I went to other AutoZones and they couldn't figure out why my truck wouldn't start. It was, in fact, a simple problem. I will not go to any other AutoZone except this one.

  Robin Lovely
a year ago
Excellent customer service with a printed "Fix Finder Report" within minutes. The employees seemed to really care about my vehicle. Everyone that I came in contact with was very pleasant and professional!Thanks ever so much for going beyond !

  Travis Riley
8 months ago
They did not have the battery in stock I wanted but found me a new 1 just as good.Thanks for the assistance, much appreciated

  Tereda D
a year ago
I went to this place because the laplace location accidentally gave me the wrong part.The wait wasn't too long.The prices are good considering the economy.The employee, Emmanuel, was awesome. Very very nice and professional.Provided me the correct part and shared his fan, because it's so hot outside .He noticed that I had points/rewards to save on my part.Yes, handicap parking. Not sure if they deliver. I don't ever use the company bathrooms.I hope I answered the majority of your questions. I hope you have a good experience as I did.

  Doretha Davis
a year ago
I received excellent customer service at the Autozone located at 6240 Westbank Expressway. My 5 year Autozone battery died last month after 3 years. Mr. Mel Johnson pulled up my purchase info, prorated my battery. I purchased the new battery. Mr Johnson installed it and I was set to go! Excellent Customer Service. Please acknowledge and reward Mr. Johnson's excellent customer service! Thank

  Kenneth Vaughn
a month ago
Store needs to work on customer service

  Jacob Porche
2 years ago
This store was packed with customers and specifically Emmanuel L. was going above and beyond to help as many people as possible all while showing great customer service and all of his customers knew him right away. He helped me by checking my battery and replacing it with ease quickly enough for me to get where I needed to go in time.

  Opening Hours

Monday 7 AM-10 PM
Tuesday 7 AM-10 PM
Wednesday 7 AM-10 PM
Thursday 7 AM-10 PM
Friday 7 AM-10 PM
Saturday 7 AM-10 PM
Sunday 7 AM-9 PM

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