Mansfield Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kia Jones
11 months ago
Would not recommend this company to my worst enemies. The service is bad , you call all day and no one picks up the phone . Then when you finally get someone they don t know anything and they say they ll call you back and NEVER do . Would tell me my car would be ready on this day , I ll call to make sure I can pick it up and it still wasn t ready . When I picked up my car I had to tell them that my black trim wasn t on my car , the chrome part that goes above my door wasn t on there , my trunk button wasn t working i can the wires in my door hanging out and they replaced my back glass but forgot to tint it like the rest of my windows. My husband and myself have tried to call this business several times and absolutely nothing.Service: Body & Trim

  Carla Hollis
7 months ago
We have taken 3 different vehicles here for work and each time they did a wonderful job! The customer service is great! And we have been happy with our vehicle repairs, etc! There have been a couple of delays on receiving the parts but that s at no fault of their own.

  John McKay
11 months ago
Had really good service from start to finish. After looking at the vehicle they were able to get me in within a couple of weeks. The car was ready within a week. Frank and his team did excellent work.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Terry Cottrell
a year ago
I wanted to give this business a good review but we had so many issues with the final pickup of our car that it hurt the rating. Communication was ok for the most part and the paint work and minor engine work turned out pretty good. Issue is that we were told the car was done and found the skid plate and splash guards were missing after driving two hours to pick it up. We were then told they d install them and deliver the car to our house. That didn t happen and the timeline was pushed back. We eventually met in the middle to pick up the car and the splash guards were still not installed. The owner came two days later to install them which was a nice gesture to a twice botched delivery, but after looking over the splash guards myself, half of the retainers were missing and the bolts holding the skid plate weren t even hand tight. I would not recommend using this shop unless it is your only option. Look over the work thoroughly. This shop has a lot of internal communication and quality control issues that they need to resolve.Services: Painting, Auto engine diagnostic

  edna stevenson
2 years ago
The office staff that I dealt with were VERY NICE! I was told about when my car should be fixed and it was right on time! This was my1st time dealing with them. My coworker told me about them. They did workfor them and they were pleased. They will get my business if I ever need them again. I will tell others as well.

  James Nunley
5 months ago
Frank and crew are our go-to. We've used them several times and always are impressed.

  Chris Johniken
2 years ago
Poor quality of work. Took my mother's 2012 Chrysler town and country. To them when the carport collapsed on it. During the snow storm in February this year. Took forever to get it back. Then after he was "done" there was a door rattle. Which he never fixed. Poorly put the interior trim back in place. Nothing has worked correctly on that side of the van since. Do not use this cheating businessServices: Painting, Body & Trim

  Laura Simmons
a year ago
Terrible service!!! Have gotten the run around on estimated time for the vehicle to be finished. They say call back in a few days !! It s been 4 1/2 weeks and still not finished!!!!Service: Body & TrimService: Body & Trim

  Jason Grey
3 years ago
Masfield collision center is great to work with. Anything needed they were more than happy to help. The repairs done were of great quality and performed in a timely manner. Highly recommend using them.

  Melinda Ezernack
9 months ago
Friendly people. Excellent work. There was some delay getting all the parts but it got done.

  Steven Rachal
a year ago
Good communication after changes needed to original work. Great office staff and the owners were awesome.Service: Body & TrimService: Body & Trim

  Russell Green
a year ago
They did a great Job. They were very helpful and friendly. I would definitely recommend them.Service: Body & TrimService: Body & Trim

  Laquita Peoples
a year ago
Very time efficient, fast and friendly.. High recommend for any vehicle needs

  Melanie Barber
a year ago
They did a great job on the repair work in a timely manner.Service: Body & TrimService: Body & Trim

  Lakrisha Wilcott
2 years ago
When I tell you.. I m more than happy . Everyone was so nice and respectful. My car looks like a brand new car. Thanks so much I appreciate y all.Services: Tires, Painting, Body & TrimServices: Tires, Painting, Body & Trim

  Belinda Rigsby
11 months ago
These people are awesome I would recommend them to everyone

  Alex Marie
a year ago
They are awesome people! They always stand by their work!!

  Michael Gonzales
2 years ago
High quality work and was finished when they said they would be!!

  dana newberry
3 years ago
this place is the best place to take your vehicle when you are in a reck