Zoom Tech Automotive LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Andres Ross
3 months ago
Ashley is doing a superb job at receiving and dictating details from the phone, in person and managing at the same time close interaction with their garage staff as well. They ain't room ah zoom zoom playing yuh a tune. They are Zoom Tech Automotive so expect the very best when you bring your car in for top notch service with a smile.

  Roland Roger, Jr.
3 months ago
Needed cooling systems flushed and new antifreeze added in 2 vehicles prior to temps dropping to 17 degrees - did not have an appointment. Not only did these folks complete both jobs same day, but the wife of owner drove my wife home to avoid long wait.That's what is called EXCELLENT SERVICE!Zoom Tech is a family-owned business, owner is on-site every day, and honesty and quality of service are their mottos. Fair pricing on all repairs and best price in town for oil changes. Forget the pressure to do extra work that you get from franchises and large dealerships; all of my vehicle maintenance will be handled by this first-class company.

  Louis Dutel
5 months ago
Zoom Tech Automotive is the best deal in Mandeville. These guys get you in and out fast with diagnosis, quote and repair. Best decision I made to have my truck fixed here.Service: Auto A/C rechargeService: Auto A/C recharge

  MICHAEL GROS
11 months ago
I had an incredible experience with Brett and his team! I received calls almost daily, updating me on the progress of my car's repair. He was able to save me about $700 based on a quote from another auto repair shop. Their honest approach and professionalism will have me coming back for future repairs.Thanks so much!Services: Transmission, Air conditioningServices: Transmission, Air conditioning

  Gary Simon
6 months ago
Very professional and thorough. Brett is honest and upfront with you, which I appreciate. They've certainly earned my trust and business.

  Flo
3 days ago
Zoom tech is the best shop in town, good prices and fast work

  Brennan Gonzales
a year ago
I brought my car to get two things checked out that concerned me. Nothing was wrong, the issues were both user error. At least that s the conclusion as of now.They were transparent, gave me a honest opinion and did not try to pull me through loops to get my money. I truly appreciate their service and highly recommend this shop. Their integrity and customer service are unmatched. They exceeded all my expectations and have earned my business from here forward.

  Christopher Whittaker
5 months ago
It's hard to find good AND honest mechanics anywhere but these guys are just that. Good customer service and they don't recommend having to replace things that don't need to be replaced.Services: Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Engine repair, Car waxing, Auto maintenance, Oil changeServices: Steering & suspension repair, General repairs & maintenance, Auto engine tuning, Engine repair, Car waxing, Auto maintenance, Oil change

  Chuck Morris
a year ago
I highly recommend Brett and his Zoom Tech crew. They have serviced every car I have owned since 1992. If you're looking for an honest mechanic, you'll never be disappointed with Brett, and you can be sure he'll keep you and your family safe on the road. They know how to keep your vehicle performing at its best without ever trying to oversell you services you don't really need.Looking for a Great Mechanic? Call Zoom Tech! Believe me, you won't be disappointed!Service: General repairs & maintenance

  Danny Netherland
4 months ago
When you pull up, somebody should acknowledge you. Not just look at you and walk away until you sit there for 10 minutes.

  Craig D
a year ago
Honest, professional and very reasonably priced services. They go above and beyond to give personalized, knowledgeable and timely service. Great communication. Highly recommend for all of your auto repair needs.Service: Transmission replacementService: Transmission replacement

  Sky Chase
3 years ago
I went in for a diagnostic only and was supposed to receive my vehicle back within a few hours but they ended up keeping it overnight and I didn't get it back until afternoon the next day which was an inconvenience. The price I was told for the diagnostic would be $99 but I was charged $108+to get the exact same diagnosis I told them was the problem which other mechanics had already diagnosed. And lastly it was by far the highest estimate I received 05 for a transmission rebuild. Saying all that the owner and wife were professional, courteous and playing old sweet people and I actually felt more comfortable dealing with them than any of the other mechanics truthfully. They will referred by a church member so I had a sense of comfort going in. No I will say that I do believe if I chose to get the work done there that it will be done right the first time and I believe that if there was a problem that they would corrected. That's just my personal opinion. I did choose not to have the work done because the price for exceeded what I intended to pay so I decided to just go a different route but definitely would consider zoomtech for work in the future depending on the price. Best experience with the owner Brett and his wife. Very good people.

  Wolfe
a year ago
Both myself and my parents have had their cars serviced here whenever something serious has gone down. The owner is fair, a straight shooter, honest, and the kind of guy who would rather turn you away than do a shoddy job for a quick buck. Definitely take your cars here if you are in the mandeville/covington area & in need of a mechanic who won't feed you bs or leave you with half a solution.

  Meira Vedros
5 years ago
Mr. Brett and his team do fantastic work. Not only that but they are accommodating and willing to work with you on what you need to ensure your car is in peak condition. I have an old and very abused car and he was still able to make it run like almost new after the flywheel went out. Will definitely be bringing my service to him again when the need arises.

  JC3
5 years ago
Did some research about this shop and was impressed with the reviews. I also had a few phone conversations with Austin at the shop and he was very courteous, professional and helpful. I dropped my volvo suv off for a brake job and the customer service was outstanding. I have nothing but positive things to say about my interactions with Brett (owner), Austin and everyone I had contact with. The services performed appear to be very high quality. I'll keep an eye and ear out for the brakes but I feel confident in the work. As an aside they work lightening fast and have great communication. I found them cheaper than chain shops and they really go out of their way to accommodate you. I used do go to tireworld but if you aren't dropping your car off right at opening of the store you wait very long or just get turned away. Will definitely go back and will sing their praises.

  Virginia Joyner
7 years ago
I was referred to Brett around 4 years ago - He has taken care of me and my girls in our cars impeccably. I so appreciate his honesty in letting us know what is needed - i.e. brakes squeaking - thought they needed replacement - but he said no and that was a year ago - still working well and getting close to needing replacement but I trust him to let me know. His staff is polite kind and respectful - doing their best to accommodate your schedule and time constraints - His service manager Austin is the best - patient and accommodating. You don't find this kind of service now days!Thank you Zoom Tech!!

  Samantha Spalitta
3 years ago
Just very impressed with the service here. They tell you honestly what everything will cost in detail and brake down labor vs part cost. Brett, the mechanic, was even honest with me on what stuff could wait to be fixed. All the services were done in a quick timely manner. Very impressed and will be back again.Services: General repairs & maintenance, Brakes, Oil changeServices: General repairs & maintenance, Brakes, Oil change

  Meg
3 years ago
Heard great things about this place on Facebook , so when my car was giving me trouble I brought it in for a diagnostic. They found that the problem was a tire sensor that needed to be replaced and they were able to diagnose and repair all within 48 hours. They even had someone give me a ride home so I wouldn't have to be there all day. Now my car is back to normal and doesn't seem to have any issues.Service: Auto engine diagnostic

  Pam Jones
6 years ago
I have used Zoom Tech for several years and have yet to be disappointed in their service. The service is great and the employee customer service is great also. Brett & company always check your car and tell you what is needed. There is no pressure to have repairs done that they may recommend when checking your vehicle. The first time I went for an oil change, they recommended front brakes, but Brett took me in & showed me the brakes. They do not tell you you need something when you don't need it. They reason they saw I needed brakes was they top up all fluids AND rotate your tires at every oil change, if needed. So make Zoom Tech your mechanic shop!

  Amy A
3 years ago
I took my car to the dealership to fix my air conditioner which was making noise and was acting inconsistently. They couldn t diagnose the A/C problem. Later I took my car to another mechanic shop in Mandeville. They didn t appear interested in helping me. This was over 10 month period as I found time to bring the car in. Recently, I found myself at Zoom Tech Auto Repair. Brett was patient and thorough and got my AC fixed with no problems, no hassle. It was a great experience professional and reliable car mechanics!Services: A/C installation & repair, Air conditioning

  Nay Khine Linn
11 months ago
I repaired my car Buick Lacrosse lat Friday, it s great place. Very acceptable price and honest service. ThanksServices: Transmission, Engine repairServices: Transmission, Engine repair

  Desiree Drake
8 years ago
Brett has taken care of me and all cars I've owned for about 20 years.I wouldn't keep returning if he didn't run an honest business with great employees like Austin and Trey, among others. They go above and beyond to make you happy and fulfill your automotive needs.

  Sarah Young
8 years ago
I've been using Zoomtech for over 7 years , Brett has always been fair and honest! Austin is beyond amazing very professional and explained everything in detail so I could understand what needed to be done . It's hard to find trustworthy mechanics, I wouldn't take my vehicles anywhere else ! Thanks guys for the great job you did on my vehicle :)

  Denise
7 years ago
I found Zoom Tech on google's website and decided to bring my car there for brake issues. They were all so very nice, honest because they checked out my car and found it low on oil which i thought was impossible because I just had my oil change 1 month ago form Take 5. I needed front brake rotors and brake pads. While I waited for repairs, I got a chance to meet the other customers and also see how they intereact with them as well. I was so pleased to meet a customer that has been going to them for years. I shall become a loyal customer too!

  Leslie Lopez
6 years ago
Absolutely all of the comments below me must be either written by employees or people who got paid to LIE about Zoom tech's services. If I could have given no starts, I would have. Yes the workers seemed pleasant, but they are both careless and inconsiderate. I had a car inspected prior to purchasing it and not even one month later all of the symptoms started to show. Zoom tech claimed that the car passed inspection and that everything was "fine". I later found out that was not the case at all. The regular services/upkeep of the car needed to be done (which was understandable), but that should have been brought to both my and the seller's attention. I was unaware and untold that I needed new brakes ($150 a piece, you do the math). I was left in the blind to the whole situation. In the so called "notes" of the inspection, which I had to call myself to ask for after I had started experiencing problems, it was noted that my battery needed to be cleaned, due to corrosion.. I later found out that I needed to replace my whole battery! When bringing this to Mr Austin's attention, he did not care and did not seek a way to help me.. other than offering me to do a test on the battery (which of course he would charge me for, after screwing up in the first place) and then charge again to install the battery. I brought my vehicle to a different, and better automotive place and they tested my battery FOR FREE and I later purchased the battery and paid to have it installed. Point of the story, Zoom tech SUCKS and they are horrible at customer service. They won't let you know what's wrong with your car, straight up, they'll play games with you until you start to run into problems as I have.

  Doug Walker
5 years ago
My first experience with Zoom Tech ensured that I would be a return visitor. The check engine light came on in my truck and I took it in for them to look at. They called me and informed me it was a faulty catalytic converter (which would cost over $1,000 to replace), but also told me they went ahead and called the Toyota dealership for me to see if my truck was still under warranty. It was, and Zoom Tech told me to take it into the dealership and they'd replace it at no cost. Things like this speak volumes about a business, and I am very grateful for their honesty and customer service.

  Dale Oser
10 years ago
Brett Gioe, owner and mechanic, is absolutely awesome and honest. By far, this is the best mechanic I ever had work on my vehicle. The first time I brought my Suburban to Brett due to my A/C not working,I figured I had a $2,500 job. Brett changed a fuse out and did not even charge me. He just asked me to remember him for future work. He now has all my work.

  MamaJ L
8 years ago
My sister in law referred us to ZoomTech when we were new to the area over 14years ago. We have been with Brett ever since! He has always taken great care of us, is honest & dependable. Now that he is selling used cars, it is even better, if that were possible! I have bought 2 vehicles from him and am in the process of buying the third. If a vehicle has needed it - I am sure we have had him fix it over the last 14yrs - from oil changes to replacing a transmission & even replacing the vehicle! Brett helped us keep our almost dying vehicles on the road well past when we thought they would need to be replaced. We won't go any where else!

  Mason Hauk
2 years ago
We just moved to Mandeville and I'm very particular about who touches my cars. I expected a superior experience here based on reviews but came away a bit underwhelmed. Firstly, I asked to have an O2 sensor replaced that had been driving a check engine light to illuminate. Despite bringing an exact replacement part, the shop told me that they couldn't extract the sensor and that the Denso replacement wasn't correct on my Japanese sports car which is in exemplary condition. So they ordered a more expensive Bosch. Afterwards, I re-verified with O'Reilly's that the sensor I had originally bought was indeed correct. So I ended up paying extra for a sensor along with additional labor for a stuck sensor on a pristine car. Doesn't add up. Furthermore, the business is tricky to get in an out of because of the extremely narrow driveway. The building exterior is marred badly from past collisions at narrow points. Now on a positive note the owner was willing to offer a shuttle service which I definitely did appreciate but I am just left feeling uneasy about the sensor job wondering if I've been 'taken for a ride'.

  Sarah Cook
a year ago
Brett and everyone at Zoom Tech came highly recommended to me and I am 100% satisfied! Very honest and reasonably priced.Service: Auto maintenanceService: Auto maintenance