Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sonja James
4 months ago
I had called a few weeks prior to inquire about getting some brake work done and the cyst service was great. I finally came in today and received the same service from everyone I encountered at this location. You can tell they take pride in providing excellent service to their customers and are very professional. I used to work at a school where students would come for Auto mechanic certification and we would stress the importance of looking and playing the part of a professional regardless of your trade. NTB exceeded my expectations and provided quality service along with decent prices. I didn t leave feeling like I broke the bank and they took very good care of me and my car. It s also very clean!
Michelle Deloch
2 weeks ago
I called and spoke with Amy at this location. She was very knowledgeable, helpful, patient, & friendly. She help to resolve some unanswered questions I had about tire sensors for my car. I had been to several different locations ofNTB and dealt mostly with men who did not make an attempt to explain and assist me as well as she did.I Plan on definitely making this my choice of location for this and any future tire related issues Go Amy and keep up the good work. Kudos to U!!
Tee Paige
3 months ago
I'm extremely excited to have this location open back up after the hurricane damages. I've been here several times. Each experience gets better. The staff is knowledgeable and caring of my needs. Most of all, I feel as though my vehicle is in really good hands. The staff takes their time to evaluate my concerns and relay the information to my understanding. I'm appreciative of all the quality services that are provided. Thank you!
Addison Hamilton
3 weeks ago
Very prompt service! Staff communicated very thoroughly and kept me updated on my vehicle while it was being serviced and left no bases untouched. I plan on making this location my go to for all my vehicle needs, extremely satisfied with my experience.
T C
a month ago
Susan, Austin & Mr. Brian were SUPER helpful. Informed me of what was going on with my car and offered me options based on my need. Austin even took pictures to show me the condition of my brakes/pads/roters while he & Susan explained my options. Super friendly, informative, helpful & quick service!
Michela
3 weeks ago
Susan is very helpful and polite! We needed our tire warrenty done and she was able to get it ordered in Monday and changed out today for us without any issues.
Susan Tink Tink Carter
a month ago
Great place for an oil change, very fast and efficient. Great staff, very professional and friendly! They did my cv axles and got it done quickly and on point! Price was definitely within my budget, kept me apprised on repairs and everything! Definitely recommend anyone come here for repairs, tires, or anything else you need done! NTB/Mavis is a great place to bring your vehicle!!!
CODY GRAVER
3 months ago
Five stars because the service advisor stopped what they were doing to make sure i was serviced in an expedited fashion for a tire change and rim repair to get me back on the road and onto my job site.And in the past they have always been helpful when i stopped in to fill my trailer tires with air
TJ Burger
3 weeks ago
Brought my car in today for four tires and an alignment, I paid the $800 bill and got my keys. When I got in my car and started the engine, basically every dash warning light came on and stayed on including the check engine light. I went back inside and complained so they sent a technician outside to clear the codes. The technician didn't know how to clear the codes and told me to take it to a Subaru dealer! These people are incompetent on every level. DO NOTtake your vehicle here!!!!!
Marvin Monet
a month ago
This is the absolutely is the best auto place in St Charles. They are a true blessing and I am grateful to have come to this place for my car!!!! I give them 500 s
jilian brown
3 weeks ago
the staff at NBT tire and service centers are AMAZING. susan was phenomenal with helping me get my tires in the right shape! i would definitely come back here again!!
Rachel King
3 months ago
Great customer service, very helpful and informative. I bought tires from them a few weeks ago and was so impressed I went back to have my battery replaced and oil changed. Will keep going back!
Lilly Corley
2 months ago
Best place in town to get your tires fixed by far sweetest staff and I love how clean the shop looks!! They really give you the southern hospitality that will keep you smiling. Thank you for your help Brian.
Bridget Major
a month ago
NTB got my car back on the road in tip top shape at a really affordable price with excellent customer service. Thanks Mrs. Susan and Mr. Brian for and awesome experience!
mike hennegan
3 weeks ago
First time there. Satisfied with services provided in a timely manner. Staff listened to my needs accomplished those accordingly. I will return
John DaChef Chandler
a month ago
Very knowledgeable and quick, I had to go to work and they took care of me. And very helpful as far as my car needs.
mona bailey
4 months ago
These folks are so thoughtful and very well experienced. They truly consider your time. I only had 2 hours between appointments and I was pushed ahead so that I could be finished in time I like that!
Chiquita Magee
2 months ago
Want to thank Adalyn, Nate and Susan! Very out going keep me update on my car and let me know what was really was wrong with it. Save me a whole lot of money. I will let everyone i know about NTB in Luling, la
Bryan Mariakis
3 days ago
Mrs Amy and staff was very knowledgeable!!! They helped me right away with no waiting.
Frank Martin
4 months ago
Awesome service, the older guy Brian was very nice. Got my vehicle serviced in a timely manner.Thanks for great service Mr. Brian
David Hicks
a month ago
Friendly, courteous, and professional. These people take time and make you feel important. Always shop at NTB. Convenient.
Josephine Jones
6 months ago
Ms. Susan and her Luling crew did and amazing job on my fiancee truck. They let him know everything that needed to be done and did everything in a timely manner. Everyone was amazing and I would definitely recommend this Luling NTB location. Just asks for Susan you will see her smile through the phone. Thank you all for the great service
justin hebert
4 months ago
Wonderful staff, they really helped me out in a jam on my car! Will definitely recommend anyone come to this shop for service.
Ian Lester
5 months ago
Service was great! Susan was very friendly and they were able to get my tire patched quickly
Bayron Coello
4 months ago
Great service, ran in late on a thursdays evening and there crew definitly took care of my car with no hesitation!
John Langdon Rumph
a month ago
Did a fantastic job showing me tire options and getting everything replaced in a timely matter. Thank y all!
Timothy Hager
2 weeks ago
Came in for a leaking tire and was in and out within 30 minutes. Very friendly and quick staff.
HeadBussaJ
a week ago
The nice lady at the counter ms Amy took good care of me
X Wolverine
3 months ago
The workers at NTB are courteous, helpful and provide great customer service. I'm never disappointed about doing business here.
Allen KIng
5 months ago
Brought my van in to get front brake pads.Poor workmanship.Did nit install sensor correctly.Tried to bring it twice to correct. They said too bbusy