The Big R Services LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ben Simpson
7 months ago
They got my weed eater fixed in 20 minutes. I walked in and they immediately started working on it. I would recommend this place to anyone. Friendly crew and Great service!

  Troy Joseph
9 months ago
Jacob and Casey helped our family tremendously! They went above and beyond to handle the issue we were having. Very professional and very helpful!!! Thank y'all for helping us!!! We'll definitely be back!

  Matthew Campbell
7 months ago
Not only did they have the parts we needed on hand. I called ahead and the lady had it sitting on the counter waiting. They also loaned me the tools to change it out on site, so we could keep on schedule instead of making a 30 minute drive home.

  Steve Maillet
2 years ago
Dropped off my mower and generator today. Everyone I spoke to was professional and informative. So far it has been a great experience with Big R services and I will continue to make the 30 minute drive for all my small engine repairs and purchases. I will also pass the word around to friends and family an update after completion of repairs. Special thanks to Paul!

  Bruce Benoy
6 years ago
Jacob has fixed my walk behind mower several times after I messed it up. Fast, friendly, reliable service. Bought a new trimmer there and when I need a new mower I will go back to Big R to get it. Very happy to find a local shop with a dependable owner.

  DaLeicia Scott
2 years ago
Jacob and his family are amazing. Knowledgeable, friendly, and patient. They go the extra mile to ensure that you have a great customer experience!

  Matt Schliegelmeyer
6 years ago
I have a lawn care business and started going to the Big R last year. I've bought two mowers and other accessories from them and have not had any trouble. The equipment is very reliable and customer service after the sale is outstanding. Jacob and Cassie are always friendly and helpful and willing to work with you. I would recommend anyone looking for reliable equipment and great customer service to stop by and talk to them.

  Vincent Wilson
4 years ago
Found them on Facebook when I was looking for a zero turn mower,their ad got my attention on the package deal they had,so I went there to check it out,after a few min of getting there Casey came out and greeted me,I must say she is very knowledgeable of the equipment I was looking at as well as Jacob,I got such a good deal I upgraded to the 52 husqvarna.they also look out for their veterans 10%discount.all and all im so glad I went there. Go there you will not be sorry...for what I was going to pay for a used zero turn, had I bought one used I would have kicked myself lol........definitely will buy there again.

  Joe Sisk
5 years ago
Great customer service! I looked at other mowers and Jacob answered all my questions so I purchased a Husqvarna M-ZT 61 w/Kohler engine. I've used it twice already and am very pleased with the ease of operation.

  Tom Wise
4 years ago
I bought a Husqvarna 430X automower from The Big R about a year ago. I ve been very pleased with my purchase, and that feeling was reinforced last weekend! My mower was operating Saturday and got stuck when one drive wheel dropped off an abrupt edge of the turf along a sidewalk. This is routine and only occurs once in a while. I turned it off and picked it up to move it back onto the mowing area. When setting the mower down, I dropped it on its nose from a height of 6 to 12 . Then I tried to re-start the mower, but got an alert saying Collision Active . I was unable to clear the alert and could not get the mower started! The Owner s Manual recommended contacting my authorized dealer, which I did. Jacob, with The Big R took my call, and coached me through to the solution! Jacob had sold me the 430X, delivered it to my home, and installed the system for me. He showed up on time, did a good job, and all this at a distance of over 50 miles from his store! Then, after a year of reliable service from the machine, Jacob walked me through the steps to solve the problem I had created. I am very pleased with this product, and even more pleased with the friendly, knowledgeable, and reliable service I ve received from The Big R Services, LLC. If you need lawn care equipment, I strongly recommend Husqvarna, and encourage you to make The Big R Services your dealer. I m really glad I did.

  Shelley Boudreaux
2 years ago
Such nice people! Owners, workers, everyone was super friendly. Great looking machines to choose from. Glad to do business with them.

  Ramey Arceneaux
3 years ago
I made a lot of calls to find the right deal. Big R Services gave me the best deal without batting an eye. I will definitely recommend anyone looking for a mower or service to visit them.

  Dominick Morales
3 years ago
Awesome family owned business. They even accommodated me by meeting me on a Saturday when they were closed due to winter hours. I was pleased with my grass hooper s performance so far.

  Ray Waldo
6 years ago
Nice local owned business. Sales and repair primarily of Husqvarna small engine tools. Great service but prices are slightly higher than Lowes.

  philip danos
a year ago
Great service from great people. Always courteous staff.

  David Gill
2 years ago
Always very helpful. Gets all my saws and mowers in and out very quickly. Does exceptional work .

  Maxwell Bahm
2 years ago
Great service, and very knowledgeable owner. If you are looking for a new lawn mower, give them an opportunity to get your business.

  Dana Easterly
3 years ago
Good service. Friendly staff. Answered all questions promptly. Will buy from again.

  David Buster
2 years ago
Very knowledgeable on what they sell. Helped me out and was nice people to do business with.

  B
4 years ago
Very nice people work with you have good quality product and are very helpful when answering questions.

  Julie Baham
4 years ago
This was a great experience working with this company they helped us ever way they could be appreciated

  Michelle Olivier
8 months ago
Great company for lawn equipment needs.

  Aaron Vernon
2 years ago
I loved working with them and plan to bring my business to them for now on

  Joseph Hanna
2 years ago
Excellent people to work with.They go above and beyond to make things happen.

  Tyler Melancon
3 years ago
Called and asked about pricing on a trailer. They were very helpful!

  Edward Timberlake
3 years ago
They really serve their customers great deals love it

  Reginald Bailey
2 years ago
Labor charges are high on repairs. Will go elsewhere next time.

  Jack Edwards
11 months ago
Freindly staff. Very helpful

  Julie Stafford
4 years ago
He is always helpful and very friendly always have what we need

  Diann Delbasty
3 years ago
Reliable equipment. Friendly service and convient location.