Cummins Sales and Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  justin knox
9 months ago
Service tech arrived on-time was able to quickly diagnose my issue. There was a discrepancy on my billing that was quickly resolved once elevated to management. Would use them again.

  John Dahlke
a year ago
Oil pressure sensor needed replaced. I had the part. The ECM needed to be calibrated. They spent 4 hours. Should have been less than 2. Charged me $954 and their excuse was because the mechanic was on the phone with cummins for a long time to get the code. Absolutely ripped me off. Service manager Stacy has a horrible attitude. Bad vibes from the start. I should have gone elsewhere. I called cummins headquarters and they even told me I shouldn't have been charge for their phone time with cummins.

  terry pinney
5 years ago
Took in my R/V without previous appointment and they got Eddie and James on it within a couple hours. Had to get parts from Houston so it wouldn t be done until the next morning. They did everything they could to make sure we had plenty of water and even gave me a 110v hook up so I could use my a/c . Great staff in this shop .

  Tom Palmer
4 years ago
Great service! We arrived unannounced with a check engine light on our motor coach with a Nox fault indicator. Alvin gave us an assessment of the possible causes and put his crew on it almost immediately. In the meantime, we were made comfortable in their lounge with cable TV, free snacks, drinks, and wi-fi. After about 90 minutes, we were informed that the ECM simply needed to be flashed with a software update, which cleared the fault codes. All systems checked normal and we were back on the road. No charge!

  ks killa
5 years ago
Took my Volvo truck to several repair places that couldn't find the root issue. Including Cummins in New Orleans. Spent over $6,000 trying to get it fixed. One placed even replaced my turbo. They had the truck for 1 day called me first thing next morning to tell me it was fixed and it was. Gave the mechanic big tip bought the shop pizza and drinks for lunch. These guys are the best!

  Brittany Boyett
2 years ago
Always the best. They know me even outside of the office and keep my fleet going. Without my vans if have no business and without cummins I'd have no vans.

  Boss704CLT CLT HQ (official)
6 years ago
Thank you for great and fast service. Do recommend. Staff is amazing they will not oversell or try to rob you. Will fix only what needs fixing.

  Kevin Hicks
3 years ago
The whole staff there is amazing, always eger to help, and sometimes they even feed us. If they don t have it, they can sure get it for you.

  Bruce Cauley
3 years ago
Awesome service and sales was fast and very polite helping me get my parts. Thanks.

  Justin Kleppe
a year ago
They were awesome guys to deal with

  Eric Larson
6 years ago
Very expensive and slow. Also not very gob getting back to the customer

  Replicant Rogue One
6 years ago
Very helpful and intelligent.

  Brittney Savant
5 years ago
Friendly staff