Bolton Body Shop
3.5 (8)
3940 Gerstner Memorial Blvd, Lake Charles, LA 70607
(337) 312-1200
boltonford.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jared Broussard
3 years ago
No communication. Vehicle sat for 1 month and was never touched. Never received a phone call. And could never get a call returned. Finally had to go up to ask questions. Was told it would be a while before they would be able to paint due to damage to the paint booth. Retrieved our unrepaired drivable vehicle since the rental ran out and they were unable to repair at the time. Now being told it could be months before they could ever get it in.Some delays are understandable and incontrollable but to have a drivable vehicle just sitting in the lot while you have no ability to fix it is just wrong.Service: Body & Trim
JASON JENKINS
a year ago
Just posted a short clip of my car bouncing all over the road after leaving the body shop. They said they couldn't find anything wrong...um ok. Video tells a different story
Gerrit Lawrence
2 years ago
Still here after the hurricane and just as good as before. Great place, caring people
Brandon Broussard
3 years ago
Customer service could be better. They could do better with keeping the guest or client more informed as to whats going on