Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lyre Jones
5 days ago
If I could give 0 stars I would. Waited weeks for 2 tires. They cancelled my service appointment and gave little help to try to reschedule it. Didn t start working on my car for 2 hours and then told me they couldn t find the tire lock. Waste of time. No help or customer service by management.

  Marscharikkia McGhee
4 days ago
Only cause I couldn t give no stars. Worst service I have ever seen. You pull up they looking at you while talking. Like do your job if you don t want to work leave! A whole hour and half compared to other places in town that are much busier. Never again

  Raymond Overby
9 months ago
If I could give 0 stars I would. Nothing express about this place. Waited over 2 hours for them to change one tire out. There was only one other vehicle being worked on when I got there. Aggravated when I drove up the staff stood inside staring at me, never asked what I needed. Got out of my vehicle and had to go up and address them to get a response. I have worked at an oil and tire place, so I know it should never take that long. Will take my business else where in the future , would rather pay extra than have to waist over two hours and deal with their laziness.Service: Tires

  Peter Touchet
3 months ago
If u go based on their schedule business and find a time when there not super busy wait isn't too bad very friendly and good customer service

  Linh Luong
8 months ago
Walmart needs to do better on hiring their technicians, those guys are literally doing nothing. Came for an oil change around 3:30 PM, only 2 cars and 4 technicians, asking the cashier on the wait time, he said 45 mins. Came outside and the technician said they don't take any more oil change for today, come back next day.Came back on the next day at 3:30PM, and same thing, 2 cars and 4 technician, the wait time was 3 hours because those technicians were taking a lunch break for 1 hour 30 minute, yes lunch break at 3:30 PM and all of them together, they close at 7:00 PM but literally stop working at 4:00PM, asking if i can come back tomorrow morning. What a joke!!!!!I honestly want this job, easy job, easy money, no customers 2 oil changes in 3 hours, how much money does Walmart make from oil change to pay those guys??? Wasting money due to bad management Those people can never learn time is valuable, they are wasting other people time for their laziness, i came to 5 minutes oil change right across them instead

  Vera Taylor
2 months ago
Walmart is the best when it comes down to beating prices. The staff is always professional. and helpful.

  Danielle Fontenot
2 years ago
They were super quick to replace my tire took maybe 20 minutes. Super friendly. Super amazing staff. Also the best prices. They were $20 cheaper then any other place in Lafayette for my tires and they had the right size and grade. Will be going back to do my other 3 soon!

  heath blanchard
4 months ago
Decent place for auto repair ! It s a Walmart oil change shop

  Michael Nalls
6 months ago
if you need a tire on Sunday while traveling this is the place, good luck trying the other place.

  Mrs. Calais
a year ago
Got the oil change recommended by them for my truck and within 10 minutes of leaving, my AC went out. Not to mention that my starter went out the following week which I can chauk up to just needing to be changed but too many coincidences. Now here I am 3 weeks later and my "change oil" light is coming up. NEVER SAW IT....EVER. A lot of issues for my truck to be less than 100,000 miles and only after a Walmart oil change.

  Rod L
2 years ago
Cute girls pull up stop working on my tire repair to talk to them. Put air in another vehicle tire, another cute girl. Leaving my tire repair multiple times. From time started to finish to do a simple tire plug repair was over 45 minutes. For a job that I have had done countless times in less than 20 minutes. Not professional at all. Disappointed because I have received good service here in the past.Service: Tires

  Arielle Nonette Randle
2 years ago
We come to them for all of our tire needs. It s convenient because we shop while they work on it. They have plugged our tires and have replaced our old ones with new ones. This is also our go-to for oil changes. The work is done well and we receive great customer service.

  Zachary Signorelli
4 years ago
No line, 3 out of 4 open tire bays, yet still waited an hour for my car to be pulled in and worked on. Took another 2 hour to install two tires. I know it takes a moment to remove the old tire, put the new one on, and balance it, but if you re going to take 3 hours, then at least post average times it takes so people aren t wasting time. Who the hell wants to spend 3 hours at Walmart?!

  Casey Crenshaw
4 years ago
Good service but Walmart doesn't provide their car care employees with the correct tool to perform their job efficiently. My access panel screws for my oil filter were stripped and they had no way to fix the problem they created. It would have been an easy fix.

  Kemuel Gonzalez
6 months ago
There is no staff at the counter, you call and no one answers, you try calling Walmart to transfer you and they still don't answer.... gohst place

  Dean Curtis
a year ago
Anyone ever get any work done here. Every time I try there is zero cars yet they can't get to it. As soon as you pull up you see the "DON'T WANTS"

  Annika Depass
10 months ago
Terrible service!! 5 people working no one knows how to change oil 30 minutes waiting on the guy who change oilService: Oil changeService: Oil change

  Brian Murphy
7 years ago
I go to Wal Mart almost exclusively for my oil changes because I can get my shopping done while they take care of my car. Just recently, I went in for an oil change, and also asked if they changed brake/running light bulbs. I was told that they do for a small fee. No problem. I got my oil changed and my passenger brake light replaced. The next day, I was told that the brake light was STILL out. I feared a frayed wire or blown fuse. However, when I investigated, I noticed that there was no new bulb in my passenger brake/running light. In fact, there was no bulb at all! They took out my non-working part, charged for me a new one, and didn't install the new one. The good news is that Take 5 Oil Change is right next door to the Wal Mart that I did business with...That's right "DID" business. They won't be given the opportunity to rob me again.

  Cyndi Landry
a year ago
I sat in my car for at least 25 minutes watching the 3 techs watching me. No one came toask if I needed help or even to tell me u needed to go inside to get help.listen I understand retail been in it myself almost 40 yrs. But this is ridiculous.

  Ronnie J Courville @yahoo.com Courville
10 months ago
They bent my rim and never paid for i tsaid it was my fault and I showed the manager before I got in my truck talk about a joke.

  Rob
5 years ago
Took 3 hrs. to change out a battery that had been tested the day before from another Walmart. Had the slip with date and location and still took 3 hrs. Employee ask why couldn't I change the battery myself. Not something you just ask a customer.

  Ward Randolph
5 years ago
They tried to sell me the balance tieing it to the road hazard. Sorry. Balance is not usually needed on a good quality tire, and Douglas is a well made tire. Salesclerk dropped the argument when she realized she wasn't going to win, but not without a disrespectful slur in her retreat.A tire that HAS been balanced may still pulsate on the road. If it does, it's probably out of round. It's usually a very cheap tire, poorly made.

  Keelye Tomlinson
5 months ago
And all change done right and professionally

  Nicole Thibodeaux
4 years ago
Horrible service in the tire center! Been standing by my car as I was told for forty mins and still have not been waited on. Rude employees walking around in slow motion purposely! Never again.

  Heather
3 years ago
One 4 stars bc they didn't call to say car was ready. But they were quick with my oil change.

  Marvin Jackson
a year ago
I had a 8am appointment for tires, I was 30mins early, at 8am I was told to come back for 10am for tires without a explanation.

  Lucretia Brooks
5 years ago
The Service manager was very rude and took his precious time to get a tech to come and enter our info. The check in process took longer than it took to get the oil change

  BlackCoffee Chase
5 years ago
I waited over 2 hrs for an oil change. They also didn't do anything of the complimentary services in that timeframe and said I declined them on the paperwork

  Max Ault
2 years ago
Went for my free lifetime balance almost got charged full price desk person acted like they could not find my account

  Tammy Broussard
2 years ago
Fast service under 30 minutes my tire was changed and ready to go.