Frank's Auto Repair
4.2 (70)
                        
                        
                           
                        404 E Pont Des Mouton Rd, Lafayette, LA 70507
                        
                        
                        
                        
                        
                        
                        
                        
                           
                          Claimed
                        
                        
Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
                      
                         
                        Jarrod Waguespack
                      
                      
                        
                        
  
  
                        a month ago
                      
                      
                      After I tried to fix my issue by doing a major tune up, I still had an issue. Brought it to a local shop who couldn t find the problem and told me to take it to Franks. Called another shop who told me to take it to Franks. Franks had a waiting list so I patiently waited until a week later. I was still # 6 in the list when I dropped my truck off. They found and fixed my major, serious issue within a day and half for under $200! They have a new customer for life and I would recommend them highly! Knowledgeable, friendly and honest!
                    
                      
                         
                        ob conoby
                      
                      
                        
                        
  
  
                        5 months ago
                      
                      
                      I brought my car there to have them diagnose a humming sound.  They told me the transmission was going out and quoted me 5000 dollars.  This led to me to parking the car for over a year and also led to an unfortunate chain of events that are irrelevant to this post.  After about a year,  I brought the car to AAble transmission to get a quote and confirm Franks diagnosis.  They told me the transmission was ok and the issue was a hub bearing.  A few months after replacing the hub bearing..... the car is still running well and I have no issue with the transmission.  Enough said.
                    
                      
                         
                        Bonnie Gipson
                      
                      
                        
                        
  
  
                        7 months ago
                      
                      
                      I was referred to Frank's by Bruce's.  I was in for an inspection sticker. Ppl were kind and took me right in. I was in and out in probably 15 minutes, max. They take for pymnt: cash as well as debit~credit cards, however, if you use a card, I did notice a .70 extra chg., but overall great experience
                    
                      
                         
                        Robie
                      
                      
                        
                        
  
  
                        2 months ago
                      
                      
                      Today took my truck for repairs, was not running, Marty had my truck ready in 6 hours and did great work, thanks Marty and your team
                    
                      
                         
                        Dories Chaney
                      
                      
                        
                        
  
  
                        5 months ago
                      
                      
                      Great people. Reliable, efficient, competent. Was referred to them by friend, and will use the again.Service: Auto brake replacementService: Auto brake replacement
                    
                      
                         
                        Monique Shah
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      Got my inspection here and was very happy. Easy, painless process. All the workers were very kind when I had any interaction with them. Mr. Charlie completed the inspection for me and he was very kind and easy to deal with. I would definitely be back in the future.
                    
                      
                         
                        Phyllis Castille
                      
                      
                        
                        
  
  
                        9 months ago
                      
                      
                      I went there for car inspection. Everybody there was friendly and service was fast. I appreciate that.Service: Vehicle InspectionService: Vehicle Inspection
                    
                      
                         
                        Chris Thibodeaux
                      
                      
                        
                        
  
  
                        11 months ago
                      
                      
                      The best mechanics around. Full service with a smile. If they can't fix it, they will change it and get you back on the road.
                    
                      
                         
                        rachel jensen
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      I had to stop here on the highway from Baton Rouge to Austin because the bottom of my car was scraping and they fixed it in 15 minutes and sent me on my way. They were so kind to me!
                    
                      
                         
                        Edna Ricks
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      They take care of your vehicle very well. You can either have it completely serviced as it needs or whatever needs to be done they will do ask you tell them to do. The owner and mechanics talk with each other and make sure they do the job right and what you expect! Great place!
                    
                      
                         
                        Abby Midkiff
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Quick and easy! Anytime I have a problem with my car this is the first place I will go. Great people and great service!
                    
                      
                         
                        Tonya Natasha Meche
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      It was a one stop shop for Me. Had all i needed and customer service was on point. Very helpful with all around great service.
                    
                      
                         
                        kathy farina
                      
                      
                        
                        
  
  
                        9 years ago
                      
                      
                      Stay away from these people! They charged my daughter over 300.00 to tow her car a very short distance, less than 10 miles, and for one night in storage . Then they told her her frame was bent and they could  fix it for 2000.00.  My brother who lives two hours away from there went and got the car and took it to his collision repair shop and the frame wasn't bent and he was able to fix it for 500.00 parts and labor.My daughter is a single parent with three children and it was one week before Christmas. Shame on them!
                    
                      
                         
                        Meghan Wiley
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      I would give this company zero starts if I could. Wrecked my car on a Sunday, and was told it would be taken to their tow yard. I got a ride to drop my son off for school Monday morning, and low and behold my car is parked still attached to the tow truck in an unsecured parking lot across the street from my son's school at a church! I was in shock, especially after I spoke with Frank himself on Sunday afternoon and he had the audacity to lie to my face and tell me my car is parked in his tow yard! When I called them Monday morning after discovering my car, I was told an hour later when I called back that the tow truck had broken down and that's why my car was in the lot! But no one called me!! Now he wants to charge me almost $400 for towing when he lied about where my car was! He is unethical and I'd think twice before using his services!!!!
                    
                      
                         
                        Kaleigh Gonzales
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Totalled my car and didn't know anyone in the state of Louisiana.  The police were gonna leave me and 5 children on the side of the road. Frank does God's work and probably doesn't even know it. He brought us and the kids to his shop. A nice lady fed us then continued to help us.  I pray God bless these people 1000 fold
                    
                      
                         
                        Birgit Murphy
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      I am elderly and female. They tried to overcharge me by about $1000. Tried to convince me to replace the engine for even more money. Glad I did my research. Happy I went with someone else.
                    
                      
                         
                        Andrew Braidwood
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Local mechanic, never had work done there so I can't really review, however they were friendly and pointed me in the right direction
                    
                      
                         
                        Lynette Dugas
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Quick friendly service!  Would definitely recommend??
                    
                      
                         
                        zach pomier
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      They broke one of my rain guards while trying to  fix my ac  plus they didn t even fix my ac all the way it blows hot air
                    
                      
                         
                        Ashley Broussard
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Friendly, reasonably priced, always willing to help you when you need, honest... highly recommended to anyone who needs.
                    
                      
                         
                        Ashton Touchard
                      
                      
                        
                        
  
  
                        6 years ago
                      
                      
                      They were rude and just unprofessional. The place is sketchy and in a sketchy area. I definitely don't recommend them.
                    
                      
                         
                        Randall Henley
                      
                      
                        
                        
  
  
                        8 months ago
                      
                      
                      In and out quickly and back on the road again.
                    
                      
                         
                        shay lambright
                      
                      
                        
                        
  
  
                        6 years ago
                      
                      
                      Don't let the looks of the place  fool you. These guys rock! Best Around and Honest
                    
                      
                         
                        Hopi locust
                      
                      
                        
                        
  
  
                        8 years ago
                      
                      
                      Horrible, they are scammers. Paid 300 dollars to get a "leak" repaired and the car died on the way home from the shop. DO NOT TRUST THESE PEOPLE
                    
                      
                         
                        Robert Caillier
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      I get the car inspection done here. Very fast.
                    
                      
                         
                        Eddie Edmond
                      
                      
                        
                        
  
  
                        8 years ago
                      
                      
                      Because I went there and asked this man about a truck and he had a nasty nasty  way he talk to black people.so I say to all my black people don't bring your business to this place because they are K.K.K
                    
                      
                         
                        BTS Installer
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Straight forward and got the job done I'd definitely go back again
                    
                      
                         
                        Captain M
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Quick and expert service, will be a dedicated customer.
                    
                      
                         
                        melissa guillory
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      good people very friendly
                    
                      
                         
                        Martha Marty Phillips Guilbeau Goodson
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Got me in and out. Great service.