Downtown Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Christophe Pilut
a month ago
Great mechanic at Paul's. Paul is very knowledgeable and able to spot most problems very quickly. Prices are extremely reasonable as well. Highly recommended. Call in the morning his secretary, Carolyn, very kind , to make an appointment.

  Lynn Lemoine
2 months ago
Brought my daughter s Volkswagen Passat to Downtown Automotive for an alternator change and some electrical diagnostics. Paul and staff delivered a wonderful and timely experience. Very satisfied with the work and price. Highly recommend this gem of a shop.Thanks Downtown Automotive, y all gained a forever customer.

  Tyler Melancon
3 weeks ago
Pauls a beast! Hands down! I challenge you to find a better, more honest mechanic! Paul has been our go-to family mechanic and I have referred him to friends and colleagues on many occasions!

  Rebecca Richard
6 months ago
Had to bring my car in twice over the last couple of months for completely unrelated reasons. Both times it was explained in detail what needed to be done and an estimated price before they went ahead with anything. Both times my car was finished the same day I brought it in. My expectations were blown out of the water.Customer service is amazing. I will never bring my vehicle anywheres else and I recommend this place to any and everyone.

  Chassidy Menard
7 months ago
Paul is an upstanding guy and very knowledgeable. He was able to get me in quickly. He diagnosed my transmission problem quickly and helped me navigate my vehicle's warranty so that I wouldn't be taken advantage of.Service: TransmissionService: Transmission

  Jane Yerow
10 months ago
FINALLY, I have found a meticulous, honest mechanic that I truly trust to do the most thorough work on my 10-year old vehicle. No more, no less. They test drive the car before and after service. They're great at diagnosing problems, as well as fixing them. Paul Nguyen and Downtown Automotive is now my go-to place whenever I need work done on my car.

  Jimmy Blanco
5 months ago
On each and every occasion that I had taken my car to this shop, I have always found highly competent mechanics that offer very good price. I recommend this business without hesitation and without reserves.

  Audio God
a year ago
Paul is an amazing technical savvy guy. He is my go to guy when I have car trouble. They are not fast or cheap. The do the job right and at a great value . Had a few shops guess at what was wrong before and it cost me dearly.

  James Willis
a year ago
I was between SanAntonio and BiloxiMS, with a load of donations headed to a mission in Honduras, when my truck broke down with a terrible issue on my Ford F.150. (i was just a day ahead of a large front that was expected to drop tons of rain)Paul and Kenny were quick to identify the problem and were able to get me on the road in 2 hours, and the clothes arrived dry and on time.Carolyn got me in and out and was kind enough to check on my needs while I waited. I was expecting to stay the night and pay alot for the repair. I still probably need new brakes, but I was able to get my problems addressed and back on the road.These guys were honest and upfront with me about the Truck. That's hard to find today.I am grateful for the crew at The Downtown Automotive Shop

  Jan Boney
4 months ago
The best mechanics in town. They listen. Mr. Paul explains things so well. I've learned a lot about cars from him!

  Waliul Islam
6 years ago
Paul (the owner of Downtown Auto) is an amazing mechanic. He is honest and helpful. My transmission had to be rebuilt and he did an excellent job in rebuilding the transmission. The car is running great. I moved to Lafayette in 2014 and since then Downtown Auto is my only car repair shop in Lafayette. Great service!!

  Allie Guidry
2 years ago
I know nothing about cars but this place was recommended to me by a friend. They were kind, understanding and even talked to my family members over the phone to give them the rundown on what exactly was wrong with my car as to make me comfortable that I wasn't being taken advantage of. They practically gutted my car and sent me home with a safe and reliable vehicle! 11/10 recommend Downtown Automotive. These guys rockServices: General repairs & maintenance, Engine repair

  David Travasos (AllSouth Builders)
2 years ago
Downtown Auto and owner Paul, is by far the most knowledgeable and reasonable mechanic shop that I have experienced. He is also a very good and honest man, which is hard find in that field. 100% recommended

  Symple gaming
a year ago
Mr paul is a great mechanic and great guy brought my jaguar there to get diagnosed he found the problem quick and gave me a great price and was very understanding of my situation definitely will be recommending him to my friends and their friends and definitely will be bringing my car back there to get the repairs done thanks mr paul

  Jeremy Gallagher
2 years ago
Paul is great , he's so busy it takes him awhile to catch up but he's great at diagnosing an issue and knows exactly what needs to be done to get you back on the road .

  Portia Clarke
3 years ago
I was in a panic 2 weeks ago, but not only was the receptionist very reassuring over the phone every time we spoke, but the mechanic himself was very knowledgeable and helpful both over the phone and in person! The vehicle was inspected and worked on within the same 24 hours, and I'm very appreciative and satisfied with this repair shop!

  Will Stevens
2 years ago
Great work was done... I need more work but haven't gotten a call back just yet. Only a call from the guy who turned me on to the shop. I dont believe they shady doe. They seem to be good brothers.

  Todd Fontenot
4 years ago
Brought my van in weeks ago because it was shuddering during idle and had a check engine light. Brought it in and paid $600+ for various things. Got the van back and it was still shuddering and check engine light has come back on. And now they are not taking my calls. I don't understand why everyone else gave such great reviews but this place completely ripped me off.

  chris naquin
2 years ago
Paul is very knowledgeable and trustworthy. He is busy because he is good, be patient and get the best work in town.

  B B
6 years ago
Paul is the best mechanic in Lafayette no one can beat him service and price wise. Keep up the great work Paul.

  Gabe Chavis
5 years ago
-I've Been Taking My Car Here For Every Issue That Pops Up, The Mechanics Here Know Their Stuff And Will Always Point You in The Right Direction. They Don't Sucker People Into Unnecessary Labor And Will Let You Know Everything That's Going On With It!

  A. Detiege
4 years ago
Excellent service. Small and junky but the owner are amazing, they know their businessand they don't over charge you like most repair shops do. The best.

  Tommy Bailey
3 years ago
Paul is a 5* guyHe is by far the best in lafayette and ver affordable... He is highly recommended

  Anthony Luczak
3 years ago
Paul and Kenny are honest, and very skilled. I won't take my vehicles anywhere else.Services: Transmission, Engine repairServices: Transmission, Engine repair

  algin mack
6 years ago
One of the best mechanics I know will not let anyone work on my vehicles but him and his brother

  Jacques Prejean
4 years ago
Paul does great work. 10+ year loyal customer here

  Gerry Porche
3 years ago
Helped me in my delimma & ordering parts to get it working 100%. These guys are really good!

  Robert Labrie
3 years ago
Great mechanics they do great work on your vehicle at a great price

  Brandon Cline
5 years ago
Can fix anything it seems! Ask for Paul or Kenny! They have great prices and will get it done!

  vash337
6 years ago
Phuong is a trustworthy, knowledgeable mechanic who won't charge for any unneeded Repair