Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lcns 2chl
2 years ago
Been two weeks and just over 270 miles.. wanted to give this a little time. Had cam and lifters replaced, heads shaved, oil pan removed and cleaned. Also Air Conditioner reserved etc etc..No issues at all, just an excellent running tuck after all the work.Craig gave me a quote before getting in and stayed the quote when after picking the truck up.Excellent shop, work and timely delivery.Already recommended his craftsmanship to another.
Robert Sonnier
9 months ago
Too much to discuss here over approximately 7 weeks with a vehicle there. Told to take the keys, take my vehicle and don t ever come back!!! Quite forcibly I might add. They stated that I also was a problem every time I went there. I do not feel that is accurate, and apologized if they felt I was.Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change
tim achee
8 months ago
We were broke down in Lafayette with a major transmission oil leak.. got in touch with Craig, he was booked but said if it wasn t major he would try to get to it. He found a busted transmissionOil cooler line , replaced both and we had our vehicle the next day.. Don t know what we would have done if he hadn t help.. Thanks!Service: Transmission
Walter Rogers
a year ago
Wow, an HONEST,FAIR repair shop. They are great people, they give you an honest evaluation on what is wrong with your vehicle. They get the work done quickly. They don't gouge you with prices or extra work that is not necessary. I highly recommend this shop if you are experiencing issues with your vehicle.
Regina Willow
a year ago
Brought my vehicle to the shop and when I went to pick up it I heard a noise that I've never heard before so I called the owner over to check it out and he dismissed me without even coming to look at what I was talking about. He was very ugly to me and told me that nothing was wrong with it even though he never came to verify. I had to take my vehicle to another shop and pay them to fix the issues Borque's caused. The secretary was also very ugly towards me when I spoke to her. Very poor customer service, I will never go back here.
Debra Sam
2 years ago
I went to this place several times and I appreciate their work. This time my car had an oil leak they found it and I really appreciate that. The receptionist is very kind. The mechanic this time like one of the reviewer name Chase said, about asking questions is true. He told me , the mechanic that I could pick up my car, he didn t say he was holding it to see if it would leak, so I left it there for another day. I call the morning still not ready the evening still not ready . So, because I inquired about MY vehicle he told me come pick up my car. I asked, to talk to him. He was rude , unprofessional and ask me not to bring it again . Really , if this how you treat a customer and I have use him for about 3 years . I can give my business to someone who appreciate my business thank you . This was around the beginning of this year . 2021Service: Engine repair
Lana McDonough
6 years ago
Always pleased with their work. They get you in and out and if there is truly nothing wrong with your vehicle they will HONESTLY tell you there is nothing wrong. They do not look for things and lie to you to make you spend money. They are the most HONEST mechanics in Lafayette and they give you a FAIR price. Call around to other places and price compare...check for yourself... they have the best price and best work for the job. I have been taking my vehicles to them for 5 years and they are the best!
Diana Donnell
a year ago
The day that I needed help from Mr. Bourque was one of the most horrible days of my life. I lost my husband. Mr. Bourque came and even though he was business-like, he showed so much compassion. That meant so much to me. Thank you, Sir, for caring.
Chase Eaglin
6 years ago
VERY UNPROFESSIONAL!! Not happy with service or work, sent my mothers vehicle there because it was running hot, they keep car for one day and said it was the engine block that was not filled correctly after i changed thermostat myself, CAR Runs Hot The NEXT DAY and leaking coolant after Bourque's Auto said it was fixed!! charged over $100 to put fluids in engine block. sent car back so he can fix the real problem, (tired to give them a chance to earn our business back) This time around he says its the radiator and its going to cost over $500 to fix. My mother ask him a few questions like how he didnt see that before? wondering if he knows for sure if its the radiator? what if he changes the radiator and its still runs hot, what else could it be? she cant afford to keep changing out parts and problem is still not fix.. He gets on phone and tells my mother "SHE CAN COME PICK UP HER CAR! HE DOES NOT WANT TO WORK ON IT!!" after it had been to his shop for 5 Days.. We paid and had the car towed there both times! $$ down the drain. HE REFUSED TO WORK ON CAR BECAUSE MY MOTHER ASK QUESTIONS ABOUT HIS WORK!! HE HAD UGLY WAYS OVER PHONE CONVERSATION! I WILL NEVER BRING ANY BUSINESS THERE AGAIN!! I ONLY PUT ONE STAR BECAUSE IT IS REQUIRED TO LEAVE POST, OTHER WISE THERE WOIULD BE ZERO STARS!!
Jeremy Franklin
a year ago
Very rude. Spent over 5,000 with them prior to latest job and they were very rude and unprofessional with the way they talk. Brought in for one thing and they change something on their own and charged me extra for it not even seeing if it was ok with me. Smh. The nervesService: Auto exhaust system repairService: Auto exhaust system repair
Lynda Southard
5 years ago
Extremely satisfied with their service! They go above and beyond to accommodate when repairing my vehicle. And the price is right! Usually below what is initially quoted. Highly recommended!!
Eric Fridley
6 years ago
Very honest. Did repair in a day and for less that what others quoted. They verified part was bad(egr valve) before replacing it so that we were not just swapping parts.
Gervies Metrejean
a year ago
Been doing business with Melissa and Craig for years. Highly recommended them for all your automotive needs!Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic
Sarah Louviere
2 years ago
Mr.bourque is an honest mechanic gets your vehicle out in a timely manner great customer service and honest work
Chris Silvetti
3 years ago
Amazing service. Friendly, quick repairs and very easy on the wallet. Prices are extremely reasonable!
leslie dugas
3 years ago
Honest upfront estimate. You can depend on the work done, if not, they will make it right. Been going there for years.
Jerry Guilbeau
a year ago
They know what they are doing and do a great job. Very good service.
Jordan Huval
4 years ago
Great service and accommodated to my schedule. Highly recommended. Thanks Craig.
ryan jones
6 years ago
They do great work and will get your vehicle in and out...
jonathan angelle (Cookie)
9 years ago
Craig and mrs. Melissa are the bomb! the only place I bring my vehicles.
Debbie Gauthier
a year ago
Thanks Craig and Mellissa the service was awesomeService: Auto maintenanceService: Auto maintenance
Louis Vernoy
3 years ago
Great service. Honest and professional.
Derek Domingue
5 years ago
Craig was awesome and the service was great.
Tina Cormier
4 years ago
Nice people/ reasonable prices
Polly Navarre
5 years ago
OK