Auto Service & Repair - Hampton Toyota - Lafayette

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hannah Cashat
a year ago
The set-up while you wait is great! My kids beg to go. Play area, fresh popcorn and cookies, free wifi, and a TV with their shows...what else could they want. Sometimes it's tricky to make an appointment and sometimes the wait is longer than we'd like, but the staff is generally polite and gets the job done.

  Robert Ray
3 weeks ago
Fast and friendly service from Leslie Whitteker. Highly recommend!

  cajunweatherman
2 years ago
I had my 2011 Highlander towed in yesterday. The alternator suddenly seized and fried also killing the battery. Since it was the original alternator and 10 years old I suppose it did it's time.Given auto parts shortages due to Covid these days I thought they would likely have to order it and it would be few days before my repairs were completed. To my surprise they had the alternator in stock. The drive belt also needed to be replaced. All of the repair work was completed the same day to my surprise!They also gave me a 10 percent discount on the labor. I've purchased 2 vehicles from Hampton Toyota in the past 5 years and the service has been excellent. Hampton has not tried to sell me things or services that are not necessary unlike other dealerships that I've dealt with in the past.Kudos to Hampton Toyota for the excellent service. I love my Highlander and Tacoma and plan on remaining a loyal customer of theirs.

  Levi Winans
2 years ago
Personally speaking, I get great service. All my questions get answered and the service to both my vehicles have been outstanding without over selling me on services or products. I have not had to return my vehicle for any service that was preformed on either vehicle I bring here. I will continue to bring both my vehicles here even though you can find cheaper prices elsewhere, remember you get what you pay for.

  Stephanie Laughlin
3 years ago
Always friendly and fast service! They even assisted me with carseats when I had to swap for a rental! They have a great waiting area and their service facility is amazing.

  Ryan Judice
3 years ago
The Service Staff at Hampton Toyota was extremely customer service oriented. I was in and out of the service department very quickly with a rental car. They made sure all of my needs were met before I left.

  d Cortes
3 years ago
I had an appointment set up at 10:30; confirmed twice. When we got there, at first he could find it. He found it, said they were busy and would get to it when they could. It would be at least 2+ hours before they could look at it. I decided to go elsewhere.

  C B
3 years ago
Awesome awesome service!!! From the person who takes your car, to the mechanics and the ladies that check you out once your service is complete....they are all so nice and genuinely care about you!! Thanks for everything service crew!!

  Sherre Reese Hebert
a year ago
My Prius is running great under the excellent care from the awesome tech specialists here!

  Stacey B
a year ago
Have been bringing my Toyota cars here for years & I always have amazing service!

  Rachel Drody
2 years ago
Make your appointment online. Save yourself time and get coupons. The service team is polite and fast.

  ken hurst
2 years ago
Efficient. Timely. Convenient. Comfortable. And, just slightly more $ than Pep Boys, but the experience is incomparable.

  Brody LeBlanc
2 years ago
Sales personnel is nice. Service people are good. And place is very clean

  geraldine arnone
2 years ago
Great customer service, Steven help us a lot.

  Kri (Klmbean)
5 years ago
Pricey but decent service.

  Sid Boudreaux
a year ago
Awesome service!

  Priscilla Cormier
3 years ago
Great service

  Vicente Carrion
2 years ago
Good services

  Phyllis Judice
3 years ago
Great Place