Lamarque Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alexa McWhorter
2 weeks ago
I went to the collision repair center and the parts center today to repair a new side mirror. Megan was an incredible help, very kind, helped me to find my cheapest option, and I was out in 10 minutes. At the parts center, the front desk guy was also great. I was also out of there in less than 5 minutes. They found me the cheapest option as well. Overall my experience was amazing and I 10/10 recommend these people! They do their jobs very well. Thank you! Stoked about being able to drive safely again.

  Cliff Adams
11 months ago
Went here to get the tailgate on my truck repaired. Now while it looks great and like new again, I've had nothing but issues with my repair. first the backup camera didn't want to work properly. not a huge deal but still annoying. now my tailgate won't open at all! the worst part is I have a hard roll-up tonneau cover so essentially I'm locked out of my bed. I use my truck for work and I need access to my bed. To make things even worse I won't be back in town for a few days. so it's either drive 170 miles and get my tailgate fixed or find a way to open it without breaking something neither is an option. Don't come to this body shop! I can't say that enough. Luckily it wasn't a door they repaired or something else that is more important than a tailgate. can't imagine being locked out your car or even worse locked in.Service: Auto body & trim repair

  Anna Morrison
a year ago
I would give them 0 stars if I could. I dropped off my car with fairly minor front end damage. I was told to expect a repair estimate in 3 days. I waited 1 week and called back for an update. I was told Jessie (one of the managers) would call me back. Two days later, he finally called to assure me that my the estimate would be complete by the end of the day. I called back twice and could not get any answers. By the end of week 2, Jessie was avoiding my calls completely. I called every single day and could not get through to anyone beyond the receptionist. By week 3 they were dodging both my AND my insurance company s calls. A supervisor at All State had to track them down to get my car released back to me. Jessie would not come out to speak with me about why any of this had happened. No one had made any attempt to do anything with the car in the 3 weeks they had it.I understand if they were understaffed or overbooked, but dodging phone calls from customers while you have their vehicle in your possession is unacceptable.

  Ophelia ALSS
a year ago
Collision Service. Jessie and the rest of the team did a thorough analysis. My vehicle was repaired from the inside out. The Lamarque Collision team are professionals. They re courteous and I received messages on the progress of my vehicle repair. The details of the exterior and interior damages as well as the repair was explained. I highly recommend Lamarque Collision to all vehicle owners; especially to drivers who suffered trauma and drama and inconvenience because another driver crashed into them. Thank you again Lamarque Collision! P.S. Please drivers slow down.Service: Vehicle Inspection

  MICHAEL ZINY
3 years ago
Had my vehicle repaired here from an accident. The young lady that works the desk was amazing. So friendly and helpful. Along with the other staff members I worked with. Speedy, worry free repair and excellent customer service . Five stars. I could not be happier with Lamarque. THANK YOU so much for what i consider to be the best collision center in Kenner. keep up the great work.Services: Painting, Body & Trim

  Hunter Cannon
a year ago
They repaired my truck within a week. Outstanding performance on time. Then as a real cherry on top they washed my truck it looks brand new with the repair and wash!Service: General repairs & maintenanceService: General repairs & maintenance

  Gabbie Lastname
2 years ago
These people are VERY unprofessional. No one has called to update me about anything on my car ands it s been about a month. Someone slipped up and said they haven t received payment from my insurance company. Is this why they re giving me the run around? One minute it ll be ready this day and I have to go up there to find out Oh sorry ma am it ll be ready this day it s been a week of this back and forth. I definitely WOULD NOT recommend doing business with this company.Service: General repairs & maintenance

  Moe Ahsan
5 years ago
I recently went to this collision center and was blown away by the amazing staff and facility. From start to finish, each person there took care of me and made sure I was in the loop from start to finish. I am very pleased with Lamarque Ford and Lamarque Collision Center and will definitely be using them any time the need arises.

  Mike Sigur
4 years ago
Had a wonderful experience with the repair of my new vehicle with Lamarque Collision Center. The professional work from everyone there made a bad experience (damaged bumper) a good experience. Recommend you go there if you need your car repaired.

  Mr Donald Hill. Sr.
3 years ago
Took care of me and my car in a Grand FashionGood job .

  Juliana Etland
4 years ago
They put my car back together after a wreck and it is perfect on the outside and on the inside as well. It drives like a dream. See Brad Melancon.

  Corey Wickramasekera
2 years ago
Kept my vehicle for nearly 2 months, one day before my rental coverage was about to expire

  Roosevelt Puckett III
3 years ago
Great service friendly helpful staff go above and beyond to make sure you are well satisfied with your repairs

  Solomon Burke
3 years ago
Got the repairs done fast, kept me updated, and the work came out great .

  Fahada Hull
4 years ago
Lauren D'Antoni greeted me with a smile and she was very courteous, knowledgeable and helpful.

  kamel hammad
3 years ago
Idk where to start, worst customer service ever, they never call back, two weeks later, no call, no update, absolutely nothing, everytime I called always another story, another excuse, definitely don t recommend this place at all, save your time and money

  Jean Marston
3 months ago
Work done was excellent

  Harry Battiste
a year ago
Lauren is very professional, she should be promoted to upper management

  Mike Trummel
2 years ago
Took my car in. Each time I called I was sent to a voicemail no one answered. Go elsewhere.

  Kris Knight
a year ago
Fixed my car quick and beautifully.

  Raymond.Gamara Adolph
3 years ago
Great place. Awesome repairs

  Carlos Guevara Urbina
3 years ago
Paint my truck great job

  Big Bad wolf VP (BtheVp)
3 years ago
Good people love their work

  Jernice Joseph
3 years ago
Very knowledgeable of repair options..

  Theral Sakai Cockerham Sr
5 years ago
5 Star