Jackson Truck and Trailer Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Carol Carol Ann Cazabon
2 months ago
Awesome Company ,Worker s are great staff is amazing and work they put out is the best!!

  Chalette Loy
a year ago
I would recommend these people for truck and trailers in a heartbeat. Easy enough to get to. They did work right away on my trailer. Very good atmosphere for a truck and trailer shop. And they're easy enough to get in and out of that was a major Plus.

  Roland Emile Messa
3 months ago
Great service an quality work,.

  Michelle Jones
2 years ago
The brake light and turn signal wasnt working on the left side of the truck went to this.place to get that checked out. So the man come and do what he do to see what was going on it was a fuse I ask himHow much he steady saying I dont know go to pay the bill is over 534.00 he said with a minimum of 2 hrs he didn't work on the truck 30 minutes. Will Never take my truck there again

  Yuri Pavaneli
3 years ago
We recently purchased a new to us truck. Took it. To Jackson truck and trailer for an estate of around 6-7,000 dollars. We agreed on the repair estimate time was delayed by more than we could ve afforded. We were very clear with them that we needed our truck back within 1-3days that didn t happen. After repairs the truck came back to their shop the next day abs light won t go off ( they did full brake job/service)Rewired for trailer lighting ( 12volt doesn t work). Asked to weld d rings in the bed they did something different now it s a hassle. They left our seatbelt un bolted from the body of the truck had to put it back in my self. I don t recommend this business.Services: Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Body & Trim, Brakes, Air conditioning, Oil change

  Choco Teddy
10 months ago
The company I work for used them. If you bring your truck there to get service make sure you take all of your tools and equipment out of your truck because they will be stolen.

  Reginald Bishop
2 years ago
I hated the fact there closed on weekends, waited 4 days for ABS valve, come to find out, they ordered the wrong part, they tell me it was overnighted, since when does overnight take four days, you figure SMH.

  Neely Walker
6 years ago
If I can save one person from wasting time with this company by writing this review it will be worth it.My husband owns a small business, we bought a used box truck on July 24th at that time he spoke to David Lewis on the phone, he told Mr Lewis all the problems the truck had and David Lewis gave My husband a rough estimate of 1000$. He dropped the truck off on July 24th. My husband then spoke to Mr Lewis that Thursday, the 27th on the phone, David Lewis said he would email a quote that day. We need the box repaired on the truck and the sliding door. My husband never heard from any one and he emailed Mr Lewis on the 28th asking again about any repairs, still no response. At this point he is renting a uhaul while Jackson Truck and trailer Repair have the truck. My husband patiently waits to hear something from David Lewis as another week goes by. I am also my husbands secretary for our small business, so I jump on the phone on Aug 4th I finally get to speak to a man named Don. As I try to explain we still have not received a quote he argues with me calling me" lady ,lady lady I saw he faxed the estimate myself two weeks ago." I try to explain we don't have a fax as he very rudely cuts me off again saying" well then he emailed it I don't remember!!!" I try to say we haven't received an email and maybe he has the wrong email, at which point he cuts me off again , " miss, miss, lady.. the email would have got kicked back and it didn't."At this point I am trying to be super cool because we really need the truck, we have had to spend 300$ a week on a uhaul for our deliveries. I try to explain this as he insist on getting my name and number and will call me back. I do this and we do get an email a few hours later from Mr Lewis of an estimate. The estimate was dated Aug 3rd. -yesterday, not "two weeks ago". The estimate that Mr Lewis gave us two weeks prior on the phone, was a rough estimate of 1000$ which we understood. We figured even if its 2000 or even 2500$ that would still be in our budget.The estimate he finally sends us two weeks later was for SIX THOUSAND DOLLARS ??? This did not even include the repair on the sliding door?! My husband calls very politely and speaks to David Lewis and explains unfortunately that estimate was out of our budget. My husband asks about the door repair? He did not see that on the estimate in which Mr Lewis replies " I forgot about that, let me go take a look and I'll email you an estimate on that" , Friday afternoon came and went with no response once again.Once again my husband emails on Aug 7th!! to ask about the door estimate, no response, Today is Aug 10 and my husband finally went to pick up the truck with no repairs done and no apologize for the horrific delay. They had our truck for 3 weeks , we had to pay for a uhaul in order to work.The truck still needs to be fixed.

  Michael Willingham
4 years ago
First off, I always take life with an easy stride, things can happen to the best of us. That being said, this company: Jackson Truck and Trailer Repair was on the ball from the front office to the mechanics. They were swamped, and still got my driver in and out in no timJANYt. The price was lower than what they quoted (you all know that's rare), and gave me a great price for other issue's I need taken care of. Hands down, they've got our business !!! RASKIN'S RUSH Trucking, Lehighton, PA., & JANY Transport, Baldwin Park, CA.

  Madhav Gulati
2 years ago
Amazing People ! Solved my trailer repair problem real quick ! Highly recommend this place.Hats off to Mr.Keith and Mr.Mason for getting the job done.From:-Everest Transportation.

  Harry Ellis
6 years ago
Worst repairs ever!!! I have a dry van and have been having issues with my floor every since it had work done here. Great staff but terrible service!

  Jim Osborne
2 years ago
the salesman did not bother to follow up we had to keep calling him very unprofessional I would not recommend this place

  Alton Placide
2 years ago
The people that's posting positive reviews on this company either have to work there or related to these people because I wouldn't go back to these folks if their services was free.Service: General repairs & maintenanceService: General repairs & maintenance

  Rachel Bui
a year ago
Had all the parts we needed in stock. Friendly and helpful staff. Thank you guys!!

  Elizabeth Casellas
a year ago
Is nice only problem don't have showers. People are friendly!

  LaToya Maiden
2 years ago
Thank you guys for taking great care of me..Amazing work and quick

  Christopher Martin
4 years ago
Absolutely, Unprofessional! Unfinished work and try to cover everything up with Calk.

  Al Prieto
a year ago
Nice place to get your diesel truck repaired

  James Gras
6 years ago
These guys make custom designed trailers and can't fix anything

  Jeremy Pechacek
6 years ago
Quick and exellant service !!! Would highly recommend

  Danny Carreras
2 years ago
Great service, friendly and helpful.

  Malcolm Lawrence
2 years ago
Very professional and great work

  Butch Thayer
a year ago
Nice employee s

  Robert Brown
2 years ago
Great service thx

  David Green
3 years ago
Nice place