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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Wendy Schneider
8 months ago
I get towed here every time! I m not sure if they are happy to see me but I m happy to see them. Very fair pricing, great people .
Glenn Porche
a year ago
I have been going here for many years. James and Tracy along with Birdie and Robert are absolutely the best. Great price and great work. I recently moved an hour away for here but I will still take my vehicles here every time even if I have to have it towed they are worth it.
Riley Jenkins
10 months ago
The staff is so rude & unwelcoming. It really doesn t take much to pick your head up, when someone comes through the door to say good morning, how can I help you . So glad I found another company.
Angelina Deroche
a year ago
Love these people! It's a family run mechanic shop and when you walk in they know you by name and they make you feel like family. Best honest mechanic. They will diagnose your problem and of you can't afford it all at once they will tell you what needs to be fixed asap to keep you safe. I found them through my mom and step dad and I drive from New Orleans to jabe them work on my car. When you leave there shop you know your car is fixed and you don't feel like they just told you whatever just to get more money out of you.
Quinn PF
6 months ago
Got it done quicker than expected. Very helpful and knowledgeable!
Maria Hunter
a year ago
They are professionals and I trust them with my vehicle needs. I have been dealing with them for many years. They are fair in price and if your vehicle doesn't need it, they will definitely tell you, not like other shops and dealerships that will try to rip you off with unnecessary parts and labor charges.
George Valencia
a year ago
I can't say enough good things about James and Tracey place of business. From their humbleness and professional service they made a bad situation a great experience.I'm from Houston delivering in Norco when my hub bearings started going out on the road. After hours of searching others business with no time to give me and horrible pricing due to my situation in the time of need, I met them. Even when they could've have push my job off to the next day because they were very busy, they squeezed me in that same day to get me back on the road without over pricing. That in itself was very admirable. Thanks for your help and I'll always recommend anybody out that way to your business. You have a great group of people working with you.
Louie Letellier Jr
7 months ago
Great people,great work,great price. They do the job right the first time.
Gail Winsey
3 years ago
I can always expect exceptional service when I've had my vehicle serviced here. I've relied on this company for years & haven't been dissatisfied ever. The owner goes beyond to offer excellent service, competitive pricing, and personable service to everyone. I'd recommend him without a doubt for any service need...
Lisa Harrison
3 years ago
I've been going to Gillett, a family owned business for 33 years and have never been disappointed. James, Tracy and their staff have always been extremely honest and helpful. They stand behind their work and explain all the options pertaining to your situation. I could not ask for better service and appreciate all they do.
Antoinette Joseph
a year ago
Great communication!! Did exactly what I needed them to do and not what they wanted to do to increase the labor to jack the prices up more like some other mechanics... THANK YOU
Ride THISbike
5 years ago
I've been coming here for years for tires and related auto services (flat repairs, brakes, suspension, alignments, etc.). James & Tracy have an outstanding crew. Although always busy, they're courteous and both their turn around times and pricing are reasonable. Also, this is not a nationwide chain so when your vehicle is repaired here, the $'s stay in the local economy.
Zymondo
9 years ago
I've been dealing with James and his crew for 4 years... they are the greatest team of mechanics I've ever known. These guys are straight up. No hustle, no hassle, just great service, good, friendly & helpful people. Their knowledge thru experience is incredible.Will I do business with them again? Hell yes! I have for 4 years and will for the next 40 ! Thanks James, Robert, Tim, Alex, Birdie and the lovely Ms.Tracy. Congrats on the new ownership too Mr.James ! ! !Much Respect,George Keys (the guy with the white Jeep! ;-)
Rylee Laborde
2 years ago
Not enough stars available to give you guys! I would recommend this shop to anyone. The workers here are knowledgeable, honest, and skilled.Top notch shop if you ask me!
Candace McGowan
6 years ago
I will literally never go to another mechanic. First tried Gillette when I needed new tires and was beyond impressed. When my car was damaged in the recent flood, I knew exactly where I was going. They've been so wonderful I recommend them to everyone I know. It's so hard to find an honest mechanic and they are such good people, you won't be disappointed!
Charles Battiste
2 years ago
I had a major oil leak on my vehicle, the guys there had a busy schedule but still managed to squeeze me in. In no time my vehicle was fixed. Very thankful for having them in the area.
Raunchy Mangos
a year ago
Really kind people. Very knowledgable and honest. I drive a half hour just to get my car fixed here.
CONNIE MORGAN
2 years ago
I love this place Mrs. Tracy is so sweet. I absolutely recommend this place to get your automotive needs. They are honest and fair priced. I HIGHLY recommend this place. Couldn't imagine going to any other place.
Alicia M
5 years ago
This place is a little hidden gem. The guys are super friendly and know what they are doing. Won't nickel and dime you. If you're looking for a fancy waiting area, not for you. If you're looking for excellent mechanics, this is your place!
Charles Jacobs
6 years ago
Very courteous, great prices and prompt! There's a nice sitting area with a TV and there's always fresh coffee. Whether you need tires or mechanic work, these guys are awesome!
Kenionne Marrero
4 years ago
Horrible service. The lady who answer the phone get upset when you ask questions and talk over you to where she don't hear or comprehend what you are trying to ask. My truck was in the shop from Friday to Monday and I got a call saying it was ready to be picked up only for it to break down Thursday of the same week.I took it back to them with a diagnostic test results and the lady said we don't go by that but yet They never checked to see why my check engine light was on. They tried to say it was the battery or cold weather that's causing the issues with my truck. Clearly they got paid to repair my truck but didn't anything to fix it.
Kimberlee Anderson
2 years ago
They are so friendly! Great service and honest work! Thanks y all!
Terry Zuhlke
2 years ago
Great mechanics they leave no stone unturned they've help out twice with my promaster van when no one else would take the time to look at it
Joshua Rotchford
2 years ago
They've always done great by me. Good honest hard working people. Thanks!!
Patricia Roberts
5 years ago
Wonderful service,They Welcome me with warmth and kindness.Everyone there made me welcome The service was great .Will go back when needed.Thk YOU All My sounds & riding so much better..
Oak Street
4 years ago
We would like to thank James and Tracy for the Great Service they always provide our A/C is fixed and the car runs like a well oiled machine. Thanks to you and the Crew.
Angelo Roma
2 years ago
went last week to shop .... honest and knowledgeable; very professional and courteous.
Lavelis Fountain
3 years ago
Had a problem with my suspension for over a month was referred to Gillette Tire and Automotive they found out what the problem was fixed and returned my vehicle days before the promise time. Life saver that's all I can say, Salute to Gillette Tire and Automotive
Claudia Rodick
3 years ago
One of the few honest & family owned mechanic shops that look out for your best interest. I Highly recommend them for all your mechanic needs!!!
Tanya Melle
6 years ago
They aren't cheap but as they say "you get what you pay for" they are good at what they do and have always treated my husband and I right. Good people!