Trapp Chevrolet Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lisa Hebert
4 months ago
Everything was good except they do not return phone calls. I ended up having to call my salesman to get him to get them to call me.

  Kourtney Aultman
3 years ago
Had damage to my car from a wreck that wasn t my fault. When I brought my car in they told me it would be about 4-5 days for the repairs. They didn t offer me a rental at all, but I wasn t worried about it if it was going to be less than a week. Then a week goes by and I was not contacted at all. I call them(day 8), was told they would call me back. Didn t hear back til that Friday(9 days after drop off). I was then told they found extra damage and needed to order more parts/waiting on the parts. Why was I not contacted? Why was I then not offered a rental? I was then told the part was to arrive that day and my car would be ready around 6 that evening. Unfortunately, I was working and told them I d get it on Monday since they re closed all weekend. I call Monday morning(day 12) to be informed that my car is still not ready. I was still not offered a rental, no apology, nothing. I was met with attitude saying you know we ll call you when it s ready right? It s now day 15 and I haven t heard a thing or have been offered a rental. Worst possible experience. Totally and completely unprepared and unprofessional.Services: Auto glass repair, General repairs & maintenance, Body & Trim

  Teresa Ellender
a year ago
Visited the collision center. They were fast efficient and polite with the information needed about my vehicle. I have $30,000 in damages because of another careless driver so it's taking a little while to fix my vehicle but they dont have a magic wand

  Laura'ly Trelle
2 years ago
To speak to someone that knows anything is like pulling teeth. Leave message n then mailbox full. The reception should BE ABLE TO ANSWER SOME QUESTIONS not just transfer EVERY CALL

  Aaron Keil
3 years ago
They always strive to help you with getting the best car that fits your budget. Very friendly staff and well informed sales associates!! I enjoyed my experience with this dealership!!

  Mark LeBlanc
2 years ago
If you want personal car care and trustworthy people? You're at the right place !! They make sure you're satisfied before you drive off their lot !! 5

  Jon Walker
4 years ago
I haven t had the best luck with the sales department, given it was years ago but the body shop and service department are top notch

  Jeanne Landry
a year ago
Great customer service!! Finally getting storm repairs done on truck, next car.

  Lucas LeCompte
3 years ago
Got body work done on my Ram after getting backed into. Body shop did a great job fixing the damage!

  Amanda Harris
3 years ago
VERY POOR SERVICES. BROUGHT MY SUV IN BECAUSE IT MAKINGS NOISE FROM THE BRAKE'S, DIDN'T LOOK AT IT TOLD ME THAT IT BE FROM DUST ON BRAKED.S STILL HAVING THAT PROBLEM. TELL.

  David Bourg
3 years ago
Fast service and friendly staff, finished the job in less time than they estimated.

  Daniel Guidry
2 years ago
The Lady in front Lobby area is very nice and helpful. The service department is very professional

  Madeleine Dupre
2 years ago
This is no sales pitch but fast, friendly, informative!

  18604888
3 years ago
I found the service excellent. Friendly and service was outstanding.

  Farrel Charpentier
2 years ago
Great place , fast service!

  Brandi Maddox
3 years ago
The people are Very pleasant to deal with

  James Verrett
4 years ago
Excellent service and very friendly