Valvoline Instant Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jamie Kitchens
5 months ago
Had to have my inspection sticker updated today. The Assistant Manager, Charles was the one helping me and he was the friendliest individual I've ever met! He was quick, precise and very polite to me and my little boy. Very much a 10 experience! Will definitely be rending Valvoline on 80 to my friends and family!

  crystal holland
a year ago
Last day of the year and less than 24 hours after their last rush, they had plenty of staff at opening. As usual, they offer routine maintenance (upsell). Although I did notice some regular checks that appear on the receipt were not performed but answers were supplied. They also advised me of a problem with my rear differential and showed me a picture of it. Satisfied with the service and courtesy. Good job fellas! We ll continue to take our vehicles here for oil changes and routine maintenance.

  April Stahl
6 months ago
Amazing crew! Knowledgeable, efficient, and so respectful! My splash guard had fallen off a few days prior to my oil change visit but I forgot to bring it with me!! They told me to just come back with it later and when I did, they put it on for no charge. Everyone of the crew that I interacted with had an excellent attitude. Really made my day better. Thank you!

  DesriahML
5 years ago
Great service! Fast and quality service! I have included the prices I paid and also the crew members name because they did an awesome job, so hats off to you guys!

  Jared Philibert
2 days ago
Carter is so cute and so professional! Wonderful experience thank you!

  Kelmedra Jackson
6 months ago
A professional, very friendly, fast and proficient group of workers... was even provided a cold bottle of water while I wait! Charles and Scott were my service associates and were very knowledgeable. Highly recommended and I'll definitely be returning!!!

  Nicole L
3 months ago
Even after a yr of receiving service from them, I am still very pleased with the service and staff! They are always quick and respectful.

  robert lambert
2 months ago
Fantastic place to get an oil change and all your maintenance done! Highly recommend

  Sandra Jarrell
8 months ago
Justin at the Haughton valvoline was surprised when I came in and knew what I wanted. He even made sure I knew the prices before the work was done. Scott was great changing the belts with Justin. Charles even came in to show me the cabin filter to ask if I wanted a new one since my ac was being recharged. That was a yes cause I had no idea about cabin filters. Jacob was great when closing out my ticket and talking to me while I waited inside. Sky offered me a cold bottle of water. The guys informed me when I asked them to check my belt that I had three belts but they could only change 2 but that I would need to get the other belt changed soon also. They even helped me out when they realized my car was running rough and jumping they saw a coil pack that was not on due to my husband missing it when he changed the spark plugs the day before. The guys were happy to put it back on for me so the car would run smoother. This is a place I will bring my car back to for things they have to offer. And I am so glad they were able to tell be about the other services. They even double checked a with me every time before they did anything by giving me the price. I think I surprised them that I had no problem spending $600 on my car in one trip.Services: Air & cabin filter replacement, Air conditioning, Oil change

  jordan whitlock
8 months ago
5 stars all around! Extremely kind, very professional and aren t out just for your money. Will definitely be getting my business in the future! Charles was the best!Services: Air & cabin filter replacement, Battery, Oil changeServices: Air & cabin filter replacement, Battery, Oil change

  Cheyenne
8 months ago
Love this place and all the workers. Every time I come there they are all so sweet and understanding. Justin is the best!!! My favorite Valvoline! Great customer service.

  Sandra Perry
6 months ago
Got my change there a week ago. The staff was excellent, knowledgeable, and courteous.

  Anita Bolton
a year ago
Sad to say I have never used Valvoline up until now, traveling through from Texas to Louisiana I stopped got oil changed and coming back I got my tires rotated at this location, oh my goodness these guys were so courteous even open the door for me to get in my car this is old fashion ethics and I was in and out of there It s worth the 2 1/2 hour drive from my house!!! They all acted like we were family!!!

  JPaul
a year ago
Since Tyler took over this store this has been the only place I ll take my vehicles for oil changes. I even prefer over the dealerships. I can see and hear everything and interact with the service personnel and hear the fill values, torque specs, etc. This is the best quick oil change operation that I ve ever been to - as I am not a fan of most of them. I am sure there are probably some other good ones out there but I m also positive that there are also a lot of not so good ones as well. I trust this one from experience.Service: Oil change

  Tami Martens
a year ago
The employees are always wonderful but time before last when I had my oil changed somehow they stripped the holes or whatever holds my oil pan cover up and I ve had to go up there 4 different times to get it put back up. It s down again and it s getting to where I hate driving my car because I can feel it under my feet. It s scary and very frustrating. I ve never had anybody offer to fix it completely, whatever that entails. I don t know what to do now. They are the only ones that have changed my oil since I moved here from arkansas. Any ideas would be greatly appreciated.

  Norma Heard
7 months ago
Employees seemed to be well taught. Very respectful and nice and service was very quick. But west very busy when we went

  Emily Jo Manchester-Sanden
2 years ago
I go here often to put air in my tires. The staff is so friendly and helpful. They even pointed out a headlight outage to me when I went in for air. Fast service, and recommend going on Wednesdays for better pricing or ask about military discounts.

  Denny Pearson
a year ago
Guys are great but been out of windshield washer fluid for at least 2 months but keep making excuses as to why they don t have it. Supposedly been ordered for months but corporate won t send it. Took an hour instead of 15 minutes because tech forgot that oil needed to be vacuumed out instead of drained. They were going to give me a 10% discount but couldn t because I had a $15 off coupon. Not near as good as when it was owned by Time It Lube.Service: Oil change

  Brandy Meachum
a year ago
These guys are amazing! Very very attentive to their customers needs! Mike and the whole crew were awesome. I was even offered a bottle of water while I waited. Highly recommend!!Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Clay Autery
9 months ago
06/28/2023 UPDATE: Well, a lot went down. The HWY 80 store has had some personnel issues that led to some damages to out Fusion. To Valvoline's credit, once I fully communicated the history and outcomes, etc., they reimbursed me for the service where/when the damages were caused and reimbursed me for the parts required to repair the damages. (I did the work.... it would have been a pogue thing to do to take it to a mechanic).Once VIOC gives me the word that they have the store back in shape, I will likely audition the new crew.... again.03/22/2022 UPDATE: Have now visited twice with my wife's Fusion. Both visits were very pleasant. Mike (and all staff) was (were) very courteous, efficient, and helpful.ORIGINAL REVIEW: Massive improvement over my last visit. Was only there to help out a friend with their vehicle. But the manager and asst mgr at this location were so helpful and responsive, that I will be putting THIS store back on the approved list.

  Stanley Brown
a year ago
Bunch of crooks , selling you stuff you don't need, I was ok it the air filter they replaced but made me purchase a battery and I drove in there ,I was in a company vehicle and all decisions are made by 3rd party , He said it was bad I told him show me on your meter, all he said was I'm just doing my job, I was on the company's money, but he made the lady in the next stall buy one too she just had drove in, say they top off your washer fluid and didn't, guy with the ponytail crook.Service: Oil change

  George Owens
a year ago
My mother-in-law took her truck in for a oil change which was $71 dollars and was talked into having the serpentine belt and air filter replaced neither of which was needed all she needed was basic oil change and some windshield wipers which apparently were not mentioned wound up being charged $264 she is 79 years old and I feel like she was taking advantage of if I would have took it in there I wouldn't have had none of that not even a oil change it's too high when she complained they offered her a free oil change next time I guess so they could get an opportunity to charge her for more things and she doesn't need at way too much of a price very disappointed to hear that place takeing advantage of my mother-in-law I will not let her take her truck back there and no one I know will take their vehicle there EVER!!!!!

  Jennifer Lee
5 years ago
I was very impressed with the quickness and efficiency they changed my oil. They also preform many other basic tests to check things out. All while I never left my car. I would definitely recommend coming here to do preventative care, and recommend maintenance. It's a great place and the team workers really take care of you and your vehicle.

  Catrina Lockard
4 years ago
Austin and Adam are extremely professional, friendly and knowledgeable! They take pride in their service and their crew, and it shows. Luke was efficient and friendly while completing my oil change. You can tell they enjoy their jobs and their customers. For the first time ever, I m actually looking forward to my next oil change!

  Lori Nitz
a year ago
This was my first visit and these folks are much more friendly and knowledgeable then my dealership. The service was fast and they kept me updated on what they were doing. I will be a return Customer.Service: Oil changeService: Oil change

  Jodi Kociaba
7 months ago
Friendly, fast and excellent service. Justin, Scott and Jacob are some of the hardest working, friendliness, customer service attentive gentlemen you will find. Please go by and see them. Tell Justin Jodi sent you.Service: Oil changeService: Oil change

  Janice Lea
a year ago
Outstanding people that work there they are very nice and Justin Charles answered my questions took very good care of me and my car that will be the only place that I go thank youServices: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Sarah Patton
5 years ago
I came in for an oil change today and was helped by Mike, the assistant manager. He was nothing but helpful and nice the entire time. I love coming here because all of the employees seem to genuinely care about their customers and helping them by going out of their way and going above and beyond. I always come to Valvoline just because they're so nice and I don't receive this kind of service anywhere else!!! Thank you, Mr. Mike! You made my morning 10x better!

  Dawn Harris
5 years ago
I heard about this company from a friend and I decided to drop in. I drove from Atlanta, Ga. needing an oil change and decided to stop at the Haughton location. I was greeted by one of the workers name Jerry. I hope he s the only Jerry since I commenting on this particular guy. He s the tall good looking Jerry with glasses. I ve had quite a few oil changes at different locations and different companies but nothing like this. I ve dealt with rudeness at other places but not here. When I say, he is very professional and has the knowledge to do his job proficiently, he s on it 100%. He s a pleasure to talk to and he smiles all the time. Your company made the right decision in hiring him. Thanks for the great service. I m telling everyone I know.

  Whitt Smock
3 years ago
The manager darion was more than awesome. He ran his store like a professional. He loved his job. The crew were very well trained and I definitely will be back and yall need to check it out. Worth every penny.