Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Autumn Breeze
8 months ago
This is the only place we will use for car repairs. The staff is amazing and the prices are incredibly fair. I've always been pleased with the work done. I refer everyone I know to them if they mention they need a vehicle repaired.
Kerry Henry
a year ago
Pleeaassee do not go to these people, I brought my car to them before reading the reviews. I dropped it off Thursday went to check on it Monday, this lady tells me, with a nasty attitude we not working on your car, it has too much wrong with it. First of all what mechanic shop tells you they can t work on your vehicle and don t even attempt to tell you what is wrong with your car. I took my vehicle to these good people on 4th street my friend told me about. Always read reviews first!
melissa vanderhorst
2 years ago
My first-time experience was almost a good one up until it I picked up my car. I requested an alignment check. It was done but Natalie forgot to tell me that it's a billable charge. I wasn't too happy when I had an unexpected $80 added to my invoice. So when you ask for service, make sure you ask if it's billable.Service: Oil changeService: Oil change
David Young
2 years ago
I did the recommended suspension work they said needed done during a previous repair. When that was done they said I needed additional suspension work. I asked why they didn t do all of it. I was told I didn t pay them to diagnose that. After some debate they asked if I expected them to keep my older high mileage truck repaired? Yes I do. I took it somewhere else and when they did all the work they found out the part they had replaced wouldn t tighten properly and may have been the wrong part. I ve gone there for many years but won t return again.Service: Steering & suspension repair
Upt Reef
a year ago
I do not recommend anyone ever using this place for Anything mechanical not even a oil change very shady tree mechanics even calling them Shady tree mechanics is a compliment! I do not think anyone in the shop are certified mechanics but my range rover there to have a compressor replaced. Started off of something simple and ended up a huge problem they charge me 1500 to replace the compressor went to pick up my vehicle and it was blowing hot it and it was blowing before I had it repaired they told me they need to keep it for an additional week to see what they need to fix two weeks later I pick my vehicle up still the same problem they said they needed to keep it again to see if they can fix what the problem is this went on for two more times long story short they did not fix the vehicle but end up breaking something else after I spoke with the owner I told her that I was more than patient with them getting the job done Well they still didn t fix it end up damaging my fans The head mechanic was just as an experience as the other ones when I questioned him about it he gets an attitude and start yelling then I started yelling decides to call the police as if that was going to solve the problem talk to the police and told him everything that happened and they told me they been there before with other Customers please people if you re reading reviews don t make the same mistake I did I m in the process of having my lawyer take care of this issue but this is going to be long and drug out don t make the same mistake terrible customer service is terrible the The people that worked on my car because I cannot give them the satisfaction of Saying mechanics They don t deserve the title Trailor trash!!!!Services: Auto A/C recharge, Engine repair, A/C installation & repair, Air conditioning
India Bowens
5 years ago
My co worker recommended I take my car here. Glad I did. The guy at the front desk greeted me as soon as I walked in. The service was fast with good customer service. The guy Jean let me know what was going on with my car and by the next day I was picking up my car. Also, the price was reasonable. They have gained a customer forever.
melissa joly
2 years ago
They were professional, explained the problem in detail, and told me what my options were. I waited about 2 weeks to post this review after the work was done. I have to say I'm ecstatic about the repair and the work they did. They went above and beyond to find a part that was difficult to find and I have had no problems with the repair. If I could give10 Stars I would ....thanks again Natalie great job!!!Service: Steering & suspension repair
Alvin Clark
2 years ago
They repaired a timing chain on my vehicle and when I went back to get it fixed no one was willing to look at it. Make sure you find out you have a warranty before you pay them. They are not honest about the things they fix and do. I have to bring my vehicle somewhere else now. They claim that they're so busy that they don't have time to take back my vehicle to look at it or try to repair it.She asked me to bring the vehicle back in to assist me but she had a bad attitude. I cam back to get the truck the next day and I was still having problems. I went to other mechanics and they said that how they repaired it actually made my vehicle worse. I would suggest that you go somewhere else to conduct your business because these people have a very poor attitude.Service: General repairs & maintenance
Marie Laveau
9 years ago
Be very careful dealing with this guy. They do good mechanic work but if you can't pay your bill really fast they will claim that your car is abandoned and take it from you and sell it. I had my bill down from $1200 to $400 and they took it. I am on disability and they knew that. I was communicating with them every month yet they used a law for abandoned vehicles and took my car. I have a stack of papers 1" thick of efforts trying to keep my car. When he finally took possession of it, he told me "Don't act surprised. There's nothing you can do about it." and hung up on me. The owners' names are Bob and Jo Stark. They are VERY UNSCRUPULOUS. He commented that he was glad there were laws to protect small business men from "people like me" - people on disability I guess. And after doing several price comparisons and asking questions around the West bank after this happened, I found that his prices are any where from 2 to 3 times higher than most other repair shops. BUYER BE VERY AWARE! DO NOT TAKE YOUR VEHICLE THERE FOR REPAIRS.
D Man
2 years ago
they simply aren't truthful and lack any real knowledge of vehicles. i asked them to check 3 things on my truck and give me an opinion, they said it would be 100 bucks. instead they charged me 150 PER HOUR, which they completely left out when i dropped off truck. then they said they couldn't get the computer to tell them what was wrong so they didn't know what to do and it would likely end up costing me 600 for them to figure it out. at end it was a complete waste and all they did was hook it up to a computer which is something AutoZone does for free. don't go to these dishonest and incompetent joke of mechanics.Service: General repairs & maintenance
James Brown
15 years ago
To few times do we take the time to say something good about someone or a business we have dealt with.I have had several occasions to bring my Chevy truck to them for work.- Brake job- Transmission flush- Plugs & wires replaced- Many oil changes- Headlights fixedThere 2 times I asked them to keep the bad parts so I could see them, which they were happy to do. I have not been disappointed with either the quality of their work or the pricing.The prices are less than places like Firestone and on par with other shops I have used in the past. The work has always been done within the time frame they said it would be and the one time it was going to take longer, they did call me and let me know.I am a satisfied customer and I believe you will be also.
Micheal Hunter
2 years ago
On June 8th I had my car towed to Express Tech AutomotiveSo they can tell me why it wouldn't start .They had my car for a whole week and couldn't tell me why it wouldn't start. I explained to them again that my car was running fine when I parked. I pulled the three plugs on the transmission one was giving me problems to unplug, after I cleaned and dried them put them back together my car wouldn't start. I told Mr.Bob I talked to another mechanic friend and he told me that the plug I had problems with I have to take it off and line it up well I didn't know what he meant so I explained that to Mr. Bob and an hour later he called me and said that's what is wrong my Neutral safety switch is bad it needs to be changed .I had a hand-tooled wallet in my consoleIt was missingI know it is just the other day my gold ring and watch is also missingI went back the next day because my car wouldn't startThe plug was unhooked so I had to put it back together so I could start it and get to Express tech and let them know my car wouldn't start and my wallet was missing from my car. I had a hand tooled wallet made with my kid and grandchild birthday's on it. But it was gone and I just noticed my watch and ring was missing also so that was my experience 781dollars worth. When it was supposed to be 75 for the tow and 109 for them to tell why it wouldn't start when everything was new and it was running when I parked until I pulled and cleaned the three plugs on the transmission.Service: Auto engine diagnostic
Teri Hotard
2 years ago
Awesome! Very professional and efficient. I've been going there since Bob owned it and now that Natalie is running it it's only gotten better. Her attention to customer service is outstanding!
william fernandez jr.
2 years ago
I was very pleased with their service they were very honest they did very good work and I would recommend them to anybody and everybody they did not rip me off and overcharged for anything which I really appreciated and they were very knowledgeable in explaining what was wrong with the car and what had to be done and they explained everything down to the last detail and the price was very reasonable definitely worth going to
Cheryl Myers
5 years ago
Kind of pricey but the service is great. Once they Repair your car it's guaranteed and you don't have to keep coming back for the same problem.
John Ray
3 years ago
Fixed my problems quickly and efficiently. Decently priced, but they make up for it with quality work and excellent customer service. Thanks to Natalie, Gene, and Steve!
P Bocage
7 years ago
Spent over $450 for work and car still shows some of the same problems a few months later. Engine light on and car vibrates when started and kills sometimes. Now paying $150 for someonelse for someone to clean injectors,etc.
Scarlett Barracco
8 years ago
My husband and I have been trusting Express Tech with ALL of our vehicles since 2005. Trustworthy professionals. We would never take our vehicles anywhere else.
Marissa Pinkins
2 years ago
They fitted me in.. had me out quickly in time to go to work, the price was very reasonable.
Linda Warren
3 years ago
Very good. They took care of my car problem and I was out within record time. Very courteous and kind.
Ryan Donelson
4 years ago
All around great mechanic. Gene is the owner and he was there to help me with the issue I had on a couple different vehicles. He fixed what needed to be fixed and didn't try to upsell me anyting
Brenda Miller
2 years ago
Very professional and knowledgeable staff. Waiting area Is clean and comfortable. Would definitely go there again!
Wyman Studio
6 years ago
I've used the automotive shop for 10+ years and can't even imagine going anywhere else. The service, quality and speed of work completed is truly amazing!
Saint D�vila
11 months ago
Best automechanics around they are honest and fair priced
Hoan Vo
5 years ago
Never ever taking any of my cars there I understand charging someone a fee for the diagnostic test if the customer don't have the money to fix the car But if the shop don't have the right tools n program for the job why do the customer still have to pay for the diagnostic test in that case if I was the shop owner I will take in every car and tell them afterwards that I can't fix it n charge them a fee BAD BAD BUSINESS
Kevin Kerner
6 years ago
Attentive. From the counter person, you can sense there is no B.S. Not the cheapest, but I happy to pay the premium for the trust and peace of mind.
Mary Henry
4 years ago
This is a great group of people so "intuned"to their customers. Will take my vehicle back here again
Johnnie Red
2 years ago
The staff was very respectful and helpful. I'd recommend this place to everyone.
Dena Dupont
3 years ago
Such nice people with excellent service. This is the place you can trust.
kmthiebaud
7 years ago
Always honest and fair, I don't take my truck anywhere else unless I must.