Gerber Collision & Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michelle
10 months ago
I was impressed the the knowledge and professionalism of Lawrence when getting my estimate. I will be scheduling my repair with Gerber.Update:The work was completed on time, as promised. Everyone there is always very polite and friendly.Services: Painting, Body & Trim

  DANIELLE MITCHELL
a year ago
Did great repair work. But, messed up the sensors. Couldn t calibrate them back to working correctly. Due to suspension issues that they claimed was not accident related. Sent me home with cruise control sensor issues and other sensors that are not working. I had to take it to another mechanic that says this has nothing to do with suspension issues. It comes from taking the bumper off and not installing the sensor correctly causing damage to the panel board. Still working on this issue today.Service: Body & Trim

  dino demauro
3 days ago
Thanks to staff Nichol and Peoung for all your help and courteous professional service.

  Belinda Amedee
a year ago
Do not take your vehicle to these liars. They will do nothing but waste your time and have questionable business practices. I am so thankful I saw the red flags before they did any work on my vehicle. They told me lies from the get go. Do yourself a favor and take your car to a reputable collision center. This business is dubious at best. I will never waste my time with these clowns again.

  Meredith Conger Meliet
2 years ago
I would never typically leave a review, however, the experience we had at Gerber was so beyond terrible that I felt I need to warn the next person.I took my car to Gerber (insurance suggestion) to make repairs when I was recently rear-ended. The damage was only to the rear of the vehicle.Gerber staff not only were rude and unhelpful but lied throughout the entire process. We ended up going physically in person and demanded to see the vehicle to prove that they had not done what they were saying they had done. They told me for 3 weeks in a row it was "going to paint tomorrow". Like clockwork... called me same day and time each week and told me the same exact thing.We were told every excuse in the book and we were very reasonable by considering covid and hurricane delays and we understood that. But in no way should it have taken TEN weeks to repair my vehicle.Once the accident repairs were complete, staff contacted us that other problems arose that had NOTHING to do with the accident. Fuses blown, vehicle wouldn't shift out of park, etc. All of these were not problems until it had been in Gerber's possession for 9 weeks.When we finally received the vehicle back, the work was not up to par, they had left off bolts holding the trunk lid to the trunk and the vehicle was making noises it did not make prior to bringing it to Gerber.I would absolutely never recommend anyone bringing their vehicle to Gerber. We felt like their work was extremely untrustworthy - I'm not sure what had even been done to my vehicle while in their possession.Services: Painting, Body & Trim

  Sheldon
5 years ago
Very impressed with the services I received through Precision Collision. Everything was handled with a high level of professionalism and the work they did on my car was impeccable. They called several times throughout the process to give me updates on how my car was doing. I'd definitely use them again!

  Clinton Schubert
a year ago
All they do is lie and make lame excuses why the work is not done and over pricing everything to get all the money they can screw the insurance companies out of. I would not recommend anyone taking their vehicle to them for anything. Straight up liars and sitting on the pot not calling the client to let them know what s going on. I would not give themNot even a quarter of a star for their performance and the fact how rude and unprofessional they are.

  Susan Oubre
4 years ago
I was involved in a hit and run accident and found Precision Collision on my insurance company's list of recommended body shops. From the very prompt reply to my first request for information, to the day I picked up my perfectly repaired car, I was completely satisfied. Rene kept me informed every step of the way so I knew what to expect. I definitely recommend them!

  Roy Woodson
3 years ago
Not happy with the service I have received from this bodyshop. I have brought my truck back twice after they and they had it for 3 days total and can't seem to get the overspray off the door of my truck and repair the screen in my camper top. They lie to you and will not return my phone calls.. DO NOT USE THIS COMPANYUpdate. She has not gotten back to me since the last I called her. They don't wanna be responsible for what they got on the paint of my truck. Piss poor customer service

  John Wheeler
6 years ago
Lifetime guarantee enthusiastically honored! We heard a rattling at high speeds in the drivers side wheel well where damage was previously repaired. Our inspection revealed part of the vehicle was loose and not properly attached to a component that had been replaced during the repair. Even though the actual repair was done over a year ago and I had no paperwork from the repair with me, they looked up the repair in their system, did a quick inspection, agreed there was a problem, borrowed my keys, drove the vehicle back into the shop and completed the repair in almost as little time as it took for me to send a text update to my wife.

  P. Vo
2 months ago
Great group of guys here. Staff is wonderful.

  Kristie Washington Payton
4 years ago
Horrible service! Will never EVER allow them to give my 68 year old mother the run around again! They are Liars! Her car has been there going on 3weeks for a MINOR fender bender and they have not even started on it! Every update they gave was a Lie! Now, (Dustin or Justin) won't even come to the phone! I speak the truth and would never lie about good or bad service ive received from anywhere! I cant stressenough how this has been an inconvenience for her as well as hurtful and misleading for them giving false updates and false hope! Highly dissatisfied! I'd give a 0 if i could!!

  Patricia Bourg-Williams
6 years ago
Took over 2 weeks to get an estimate. Over $500 more then 2 other estimates. Denied we called to get estimate and said they were waiting on us. Can t diagnosis all problems there. Took and charged transfer fee to diagnose a problem we didn t want addressed without our permission. We could have driven the car there. Worse experience ever. They are overpriced and lie.

  Maddy Savoy
7 years ago
[Precision Collision made sure that the insurance company did what they needed to do, and made sure that my car was back to looking brand new! Highly recommend, and will forever bring my vehicles there. Very thankful for them.

  Tempest Edwards
2 years ago
Service was amazing!! Car repairs were completed sooner than expected. Will definitely recommend my family and friends.

  Monique Thomas
7 months ago
They did an awesome job on our car!

  Alex Garcia
4 years ago
Amazing service, they walk you through all the steps and the staff is very friendly and professional. Highly recommended for anyone searching quality work and service.

  Philip Welch
3 years ago
Great Service, Great work, nothing but great stuff to say!! Best shop i have ever used!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Jessica Ibsen
2 years ago
Excellent service and the car was back quickly. It looks great!

  Aj Barone
a year ago
Wonderful place to do business, glad I chose Gerber!Services: Painting, Auto glass repair, Body & TrimServices: Painting, Auto glass repair, Body & Trim

  Kaitlynn Catalinotto
a year ago
very great work, and very helpful!

  Aaron Mayeux
4 years ago
Great work and kept me updated.

  BRITT9910
4 years ago
Best painter around :)