O'Reilly Auto Parts

4.2 (119)

  1415 Desmare St, Franklinton, LA 70438
  (985) 839-5143
  locations.oreillyauto.com
  Claimed

Auto parts store Auto body parts supplier Car battery store Car repair and maintenance service Car stereo store Motorcycle parts store Trailer supply store Truck accessories store

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bobby Bloxom
9 months ago
Hurried to get there before 9 pm when they close drove 45 min to get there. Talk to them on the phone and all...get there with 15 min to spare and the dude was locking door and was getting in his car closed the store 20 min before closing time.... had already shut systems down and all so must have closed 30 to 45 min early..... so now have to wait til tomorrow. But bet I won't be going here. I will go to autozone or Napa anywhere but here.

  David Creel
a year ago
There charging more for cheap parts every time I go in there there prices has gone up more but management in the bogalusa store sucks and it is getting worse ever time you see are talk to him the should put Madison that works the counter over management the young man has been there for a long time and knows all the people that buys from there and every body loves the young man because he knows his parts and his job and knows how to treat the people that pays the bills at this store he is a great person and a great employee to top it all

  Duane Walle
a year ago
Worse experience ever!! As soon as I walked in the door I got an attitude from the night manager DILLION like I interrupted his day. Had alternator under warranty and he claimed oil was dripping out it s was clean and wasn t dripping oil. I went down the road to a different oreillys and they swapped it no problems, this guy Dillion needs to learn professionalism and how to treat customers he s the absolute worst person I have ever dealt with his attitude was totally in expectable if that s the way oreilly managers treat people I ll spend my money elsewhere

  Roxanna Stogner
a year ago
Called for battery installation, they told me they did install batteries. Got there to purchase battery but they "don't/won't" install on my vehicle. Said it needs professional installation.I went to AutoZone, battery same price and they installed it.Apparently there are no professionals working at O'Reilly's.

  Eugene Galloway
9 months ago
Mike the manager helped me out a couple times with solving parts for older machines.

  Sandra Jones
8 months ago
Just needed some advice and assistance with my brakes, which had gone out. Too much trouble for fella working to fool with.

  Trever Courtney
2 years ago
I always come in here when I need anything for any of my vehicles. My man Keith always got the right parts and right on time. He is always professional. And a all out good guy and good place to go too.

  Angela Williams
3 years ago
The associate was very helpful and took out time of his busy schedule to putty battery on my vehicle and even went above and beyond to find me a bolt for my battery because one was missing I give them 10 stars.

  Howard White
5 years ago
If I could take the one star away I would. The counter workers are very rude, don't feel like wanting to help you, like turn roaters he wanted me to drive 20 miles home and then come back in three hours to pick up them. I told him why no one's here so you could do them right. He finally did it. He wanted to wait for someone else do it. Lazy people

  Samantha Saucier
2 years ago
The two men working the night my friend and I called about a part one answered the phone a pretend to not understand me on the phone even tho I could tell he could and hung up on me. When we pulled up not 1 minute they were both stand outside infront if the doors smoking. Service was terrible

  Angela Tate
2 years ago
I like O'Reilly but at night they put the young guys or school guys and they are learning at least put a old school or someone that knows to. Help the others but other than that they are nice

  courtney sanders
2 years ago
I tried to order and part but they refused because it wasn't the right part for the truck I needed it for whi h I understand because I'm making a bud buggy truck and making shifting two trucks into one but still that's much business that shouldn't stop they from selling me the part I wanted.

  Anna Keller
5 years ago
Manager Ken and all their staff were super helpful and even hanged our bulbs. Very great place to go. Highly recommend.

  Dane Perkins
4 years ago
Asked employee how much oil my 2015 5.3ltr Sierra would take , " salesman said 6 quarts ", drained oil and it actually takes 8 quarts.. Employee wasn't knowledgeable and wasn't ASE certified should give zero stars

  Dan crumb
3 years ago
Decent place only issue is the prices just like all auto parts stores

  Jake Busby
2 years ago
The service is bar none. Absolutely will go all the way out of their way to help you fix your problem and find your parts.

  Carol Bailes
5 years ago
The staff are friendly and always ready to help find anything you need.

  Jake Busby
2 years ago
Best place in town for parts. Assuming you can't get it from napa.

  Ashley Hoyt
a year ago
So glad there's an auto parts store here

  James Jordan
5 years ago
Great service an great people I need help an the was more an willing to help me

  Blaine Stewart
10 months ago
Falsely advertising the closing time on Sunday

  silverado41875
3 years ago
Oh oh oh Orileys Auto parts the treated me good had what auto zone didn't

  Christopher Magee (985Chris)
2 years ago
Convenient auto parts store. Good Service...

  Billy Dillon
2 years ago
Very knowledgeable people who are going to help you get what you need!!

  Shira Thomas
4 years ago
Like the people who work here. The store has a great selection

  James Roark
11 months ago
Best place to shop for parts

  JAMES M
2 years ago
Friendly and if you are not sure, just ask Mike, he is an excellent source of knowledge.

  Leeann bankston
6 years ago
Only parts store I go to . Very helpful.

  natalie magee
2 years ago
Didn't have what we needed had to order it and it took for ever

  Jonathan Hartfield
2 years ago
Great staff that is willing to help.

  Opening Hours

Monday 7 AM-9 PM
Tuesday 7 AM-9 PM
Wednesday 7 AM-9 PM
Thursday 7 AM-9 PM
Friday 7 AM-9 PM
Saturday 7 AM-9 PM
Sunday 8 AM-8 PM

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