Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ellen Johnson
3 months ago
I had an accident at the Ice House on Pine street and took my Honda Crosstour to Hester s Paint and Body Shop last week. They did a fantastic job on the Body work. Very friendly people there. I highly recommend them to anyone who may need help with their automobile repairs. May God Bless them! Ellen Beth and Butch Johnson, DeRidder, Louisiana
Shannon Shafer
8 months ago
Everyone was very friendly. The work done looks awesome, and the repairs were completed in the time frame promised. I will definitely go back to them in the future if needed & if I am still in this area.
Tammi Miller
3 years ago
Robby paint & body shop Tech was awesome removing the scratch in our brand new SUV and also replaced the King Ranch emblem that was coming off due to factory error. Highly recommend Hester's paint and body shop to all and Robbie is an excellent Tech!
Stephen Wood
a year ago
I got my truck in quick and the work was well done. Only reason I didn't give them was a 5 star was because I had to drive all the way back to Deridder. They forgot to hook up the front parking sensors.
joellocklear
a year ago
Top notch service from this family business. All employees that I spoke with were pleasant and very courteous. I will use this business again. A shout out to Ms. Janice...Service: Body & TrimService: Body & Trim
Jefferson Taylor
11 months ago
I've been doing business here since I moved to the area in 2009. Great people that do all they can to make it right again.
Bo KNOBLAUCH
a year ago
Been here twice now. Never a bad service. Friendly down to earth people, good service. Nice family owned business
Angel McLeod
2 years ago
Really did a great job on my jeep.. Very helpful throughout the whole process because I had never been in a situation like that before.. I would highly recommend them for quality work and great customer service
Katie Doyle
4 years ago
My husband s truck (Ram Rebel) was hit while parked around Thanksgiving, and I had heard great things about this shop, so we had it towed to Hester s. They completed the repair in a timely manner and were efficient and professional! We will be recommending this shop to our Army friends!
Rose BloodStone
6 months ago
Once the parts came in they finished our truck quickly
Joshua Davis
6 years ago
Fixed up my truck and made it look like nothing ever happened to it! Fantastic customer service, very helpful, attentive, and explanatory of everything. I was constantly kept informed of progress. Would recommend over other places in the area to anyone and everyone.
Jose Fejarang
11 months ago
Great job and great service! Brian, Jackie and Bridget, thank you for your great customer service!Service: Body & TrimService: Body & Trim
John Rutkowski
5 years ago
Treated me like family and my car is better than it was before I wrecked. Impecable work, I dont even know how they got it so perfect. I would go out of my way to make sure this shop fixed my car. Can't say enough good things!
Colin Rader
4 years ago
People are friendly. From the owner to the clerks. Good people, I trust them already!
Susan Haney
8 years ago
This was a great experience with some really nice people. The customer service was top notch and I felt they really cared about making me happy. I had an extensive repair and the work done was excellent!
matthew clow
4 years ago
I had them replace a box side on the truck. Within the first week the wheel tub loose from the box side. Later down the road wheel removing the body molding off the truck. I had found when they blended the box side into the door panel they never removed any of the door molding. Now my truck as different color paint on the door.
Chris Stallings
4 years ago
Longish review, take the time to read.Initial repair: 2017 Dodge Grand Caravan required repair to the front end and driver side door and trim. Was returned with an after-market bumper as chosen by the insurance company and there was a buildup of compound on the fender from its repair and the paint on the driver doors was hazy and not as clear and reflective as rest of paint. The bumper didnt quite match the body lines and fitment around the headlights. The headlights made contact with the hood.We returned the vehicle to Hester's with our issues, and Brian took down our complaints and arranged a rental vehicle for my wife.2nd Repair: Paint was corrected and now looks amazing, bumper was scrapped in favor of a new oem bumper from the dealership, headlights no longer touching the hood but making uneven contact with the bumper in the corners, and the front grill is glued to the bumper in spots.We returned it to Hester's again with our concerns. They were unable to arrange for a rental capable of holding 4 car seats for our kids at that time and said they would call us when they could. They arranged a Grand Caravan rental and met us on base to pick up our van so we wouldnt have to drive all the way to deridder.3rd Repair: headlights have even oem appearing spacing all the way around and a new unbroken/unglued grill.Conclusion, while some would see this as poor repair/service, i see it as their lot is full, they are busy and most importantly, theyre human. They are 1 out of 2 of the highest reccomended shops within our area. Their work load appeared off the charts and all of our issues were minor and easily passed over except i am extremely ocd and detail oriented. Even with minor hiccups, Brian stood by his shops work and if we weren't satisfied, he did whatever he could to make it right. For that i would highly recommend Hester's to anyone that reads this and if we ever need repairs again, theres nobody else I'd trust to take care of us.Thank you to Brian and all of your staff for helping and taking care of my wife throughout this process.
Mike Villarreal
9 years ago
By far the worst repair experience I have ever had. Repairs took twice as long as stated, and it was nearly impossible to get a status update on my vehicle; I had to call the office every hour, three or four times, just to get an update, after being told every time that I would be called back in a few minutes.The repairs themselves were shoddy, with light spots and orangepeel in the paint, as well as overspray down the entire left side of the vehicle (including the windows), even though they only painted the fender and hood. They also failed to properly adjust the foglight they replaced.I will never do business with this establishment again, and dropped my insurance company for suggesting this subpar shop.
Deborah Diaz
a year ago
The people were very friendly, professional & got what I needed in a timely fashion
Donald Calcote
2 years ago
They done great work on my truck thank to there team there ,they make it as painless to get you going again thanks
Levi Allen
7 months ago
Mrs Jackie is a pleasure to work with and was so tremendously helpful
Adrien AV
5 years ago
Great people, and they did a fantastic job on my car. Really quick turn around time too.
angela benton
2 years ago
Friendly staff and attention to detail. Professional employees and work experience is 100%. Fixed my car and it was done right.
Kristina Jolene
5 years ago
Great staff, and great customer service!! They did an amazing job repairing my Chevy Equinox!! Would definitely recommend
susie mccollough
3 years ago
Very friendly people & excellent work I will highly recommend my car looks so much better!!
Dexter Windham
8 years ago
Awesome people and service. Who have see my truck on a number of accounts couldn't ask for a better Shop
Robert Johnson
4 years ago
My favorite body shop in the world shout out to Brian and the entire staff great job on my Mercedes higley recommended...
James A
3 years ago
They do great work and I was well pleased with my truck
Miranda W
2 years ago
Great work and excellent customer service.
Boyd Meadows
a year ago
Awesome body shop great people to work with