Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Aaron Smith
a year ago
As of right now I can only give one star because while the manager and receptionist were very nice and assured us that everything would be great, the finished job was lazy and incomplete. My SO and I dropped off her 2021 Honda Civic Type R after someone had side swipped us. The passenger rear door was done for, the rear fender had damage, and the front passenger door had some mild damage. The time it took to get the vehicle back was of no issue because we both work in the automotive industry and we know how things can go. Upon picking the vehicle up it looked great but had quite a bit of dust coverage so the complaints that I have were not initially apparent. The second day of having the vehicle back I noticed after wiping the interior down that all of the gloss trim and Radio screen had over spray that I assume was from leaving the windows or doors open and not covering the interior. We sent an email of this complaint and we have had no response. Now after 3 weeks I decided it was time to wash the vehicle. I have never run this car through a car wash and have always hand washed since we got it a few months back. After cleaning and drying the quality of the work that was done showed itself. There are coverage and over spray issues on the entire passenger side of the vehicle. And the buffing drop was amateur at best. I absolutely hate to be a customer like this but I take pride in my job as a service technician and always look over my work if a major job is being done. I would have never let someone take their vehicle back in this condition. Also a lot of the settings and instrument cluster options were messed with as if they went on a little "test drive" because the boost options were up. All in all the front staff were great but if this is the "care" or lack there of that the back shop staff puts into their work then I could never recommend this shop to anyone I know.
Sarah White (Sally)
a week ago
I am so very pleased with Jeffrey s! First of all Donna at the front desk is so helpful & kind. She kept me fully informed the entire time. Then I picked up my Rav 4, which had been in an accident & my car looks amazing! The paint is perfect & the must of even polished the rest of the car to match the new paint as even the little old scratches on drivers door seem to be gone! I m so happy with my experience. I recommend Jeffreys to everyone! Thanks USAA & Jeffrey s Collision!
Brock
a month ago
Got my toyota tacoma body repaired there after a small accident from another driver. Paid a high price and was expecting it to look like it was before. wasn't close to what it looked like before, left big scratches on it, and overall, don't look as good. I also hear weird wind noises now when going highway speed.
Tonya McMichael
10 months ago
These guys impressed me from day 1! Everyone was very courteous & professional. I found their pricing very fair and that they helped where they could with certain concerns I had with my Armada. Turnaround time was great and they had me back on the road right away. Upon picking up, I also noticed my truck was cleaner than when I turned it in, both inside & out. I've used bodyshops before where they left marks all over the inside. These guys did the opposite & had it even cleaner!I would recommend them all day long!Service: Body & Trim
de Neth
a week ago
benefit car show for Remy/Womack's had a good turn out..glad to support....had a good time
Nicholas Tullier
9 months ago
Can t give one star because they were polite. But the service sucked. Dropped vehicle off on the day we scheduled a month out. Truck didn t move for a few days and just sat there. Couldn t give me a ride to the rental store. Picked up the truck and service writer didn t really go over the repair or even come outside until I found solvent pop in the paint work. Had to bring the vehicle back the next day and already turned the rental in. Brought it back the next day and couldn t give me a ride home. When truck was done around 2:30, no one called. They admitted this in a 4:27 pm phone call 3 minutes before they closed telling me the truck was done and apologized that someone was suppose to call earlier. No offer to come get me, and I m only 3 miles away, or to deliver the vehicle to me. Do better guys. They were polite, but the service sucked and quality control sucked as well.
Mark Hargrove
a year ago
My insurance company sent me here the first time. They do such great work, I went back to them to repair an uninsured collision.Though there was $1000+ cosmetic damage, the car was drivable. I considered not fixing it, but I remembered previously getting back my 9-year old car from them and it looking almost new. Even paying out of my own pocket, the cost and quality of work by Jeffrey s made it an easy decision.They re fast, priced right, and, most importantly, do excellent work. You get a lifetime guarantee on the work. I m really glad our paths crossed.
Rhea Joy Eslit
a year ago
Overall, they did an excellent job repairing my vehicle. My car seemed like new when I finally got to pick it up. Even if the repair took longer than expected and communication was not the best, I would still go back to them again, if I needed another car repair but hopefully never or not anytime soon. Thanks ya ll!Services: Painting, Body & TrimServices: Painting, Body & Trim
Paul Brown
a year ago
So I am going to be nice about this because I really like the folks here and feel they tried even though I did have a lot of frustrations with the process. Original in and out was 4 days so 2 weeks later you can understand the reasons for my post and frustrations. I had to call about everyday from day 6 to 9 to get updates even though they said they would call me back and would fail to. I would also get everyday your truck will be done tomorrow and of course 4 days later I finally did get my truck. Donna was very nice, she seems to be glue up front that really holds it together and was very understanding and apologetic for the inconveniences and lack of communication during the process. Overall I would use them again but hope they would straighten out some communication issues and delivery times on repairs.Services: Painting, Body & Trim
Francine Smith
2 years ago
Shady people and poor quality work-no communication and no attention to detail.Was given a quote and agreed to the work -and they performed additional work that I didn t authorize and I was forced to pay an extra $500. The man s response was uh no- I didn t call you and Inform you ( they didn t give me the option to decline to have my antenna fixed- it was $300. I would have said - don t bother). Also they didn t tell me when the rental car needed to be back and Jeffreys charged me an extra $200 for that. Then there s the work itself. They didn t bother to buff out a scratch that was on an adjacent panel and the replacement part isn t flush with the joint like it is on the other side - not happy at all. They did say sorry about the extra charges and not consulting me but that s all they said and sorry doesn t make being out an extra $500+ feel better at allServices: Painting, Body & Trim
Jill Leblanc
2 years ago
Do yourself a favor if you are ever in the need of services from an auto body shop, never, ever use Jeffrey's Collision Center in Watson.� Go elsewhere or drive a wrecked car instead!� I have never witnessed more dreadful, rude, shady business practices and down right pathetic customer service in all my life.In a nutshell, they are held my car ransom to squeeze more money out of my insurance after they had already been paid in full.�� We have caught them in lies, deceit and down right nastiness just to put more money in their own pocket!� For days, we were understanding and paitent.� However,� once we figured out their motive, we asked for transparency and didn't get it.� These people are dishonest,� rude, spiteful and down right nasty! The pinnacle of terrible customer service, dreadful communication and the rudest people we've ever encountered!Services: Painting, Body & Trim
Megan Harbin
4 years ago
Very honest, reputable company. They have personally worked on my vehicle before as well as I've sent several of my customers to them. They always perform with extreme professionalism & go above and beyond. Donna is great to work with!
Sar Angel Jones
5 years ago
While it took longer than expected for repairs, they looked for perfection and achiever it! From keeping me updating CONSTANTLY (they called me weekly to make sure I knew) to being SUPER friendly when I called for updates and picking up my car. Shoutout to Donna and Lawrence for always letting me know what was up and being 100% honest with me! Glad I came here instead of anywhere else!
Amanda Mitchell
4 months ago
Don t waste your time like I did. I went down the road to Performance Collision and couldn t be happier.
Christina Williams
7 years ago
It was only supposed to take a few days and it ended up lasting a week and day just to fix the bumper of my car. They had a whole week to fix it and the day it is supposed to be ready, it isn't. Terrible experience! Never coming back! I just hope that they return my car in a decent shape!
Michael Breaux
6 years ago
They may take a few days longer than you or they anticipated, but the work they do is flawless. I have had work here as well as several friends. I have seen race cars and race trucks with work done here. I just can't imagine a better quality job. This is not a place where you get old junk parts or bondo. It is a place where your car is done right!!
Linda Ward
4 years ago
Referral for my daughter in law's auto that was in a wreck ( not at fault ) know people who have used Jeffrey's and was pleased even Geico highly recommend. Ms. Donna is very professional and is doing everything she can to assist us. I will definitely recommend Jeffrey's to everyone I know.
Brandi James
6 years ago
Terrible service. They have had my car for over a month. They are not upfront with you when telling you how long for a repair. I even waited a month before dropping off to make sure my parts were in. Honesty is NOT their policy.
savants08
5 years ago
My insurance chose here but I was satisfied with my service. They kept in touch, were super helpful and had my van repaired in a reasonable amount of time. I recommend them.
DEBBIE MATHERNE
5 years ago
Great place to get your vehicle fixed after a nasty accident. They do great work, keep you updated about your vehicle and parts. The staff is super friendly.
Darryl Mullens
7 years ago
JEFFREYS COLLISION CENTER LLC - BEWARE!!!If your planning on having your vehicle repaired here, BEWARE! Really horrible experience from the front of house to the shop manager. I would avoid this business at all costs. Was treated so badly I will never return. Message me for details if you want more info.
Michael Vidrine
3 years ago
One of the best collision repair shops around. I have used them many times. Absolutely the best in the business. Lifetime warranty on all work and they stand behind it.
Candy Forbes
2 years ago
Great repair shop! Repair work is excellent. We have been using them for years and highly recommend!Services: Painting, Body & TrimServices: Painting, Body & Trim
Ryan
3 years ago
Just got my car back and man what an amazing job they did. The staff is very helpful and friendly. I will definitely be back .
Alex Robeau
5 years ago
All I can say is WOW Jeffery s Collision....I brought my truck to get an estimate for my bumper and after I tell you that it will be personally paid for you hit me with we can make an appointment . BAD BUSINESS!!! You could of at least thought you was playing me by at least walking outside the front door and look at my bumper.........
Tina Hollingsworth
6 years ago
Had my daughters car fixed here they were fast and the quality of work was great. Friendly people in office as well.
Lionel Baker
3 years ago
Ms Donna is a God send! Professional, courteous and so pleasant! The guys did an awesome job! 6 stars!!!!!!
Tabatha Severio Williams
a year ago
Wonderful people great place to get your car fixed prices reasonable
hannageorge9789
4 years ago
Great work recently on my daughters 2018 Mustang. Keep the timeline they provided and the car looks great.
Keith Teekel
8 years ago
Donna and the people at Jeffery's were unbelievable. They were so helpful in every way possible. I would recommend anyone to the guys at Jeffery's!!!