All Star Nissan Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Wendell Husser
5 months ago
Disappointed in my last 3 times up here.It took 2.5 hours for an oil change, which was disappointing. My daughter and I sat up there the whole time, and when I asked why they kept doing other vehicles and not mine, I was told "they told me they got into a groove and forgot about your car, my bad"When I brought my car in for the warranty work, I was told it shouldn't take more than 3 hours so I dropped my car off the night before, that way it could be done first thing the next morning. I then called around 10 am for an update and was told they haven't even started on my car yet. I said ok no problem and called back at around 1pm. Then I was told my car would be ready by the end of the day and would get a call when it was done. I got tired of waiting and came up there at 5:15 pm my car was DRY from getting washed, which means it sat there for some time, and I still wasn't called to be informed it was done. I'm honestly a little disappointed in my last service. The lack of communication and miscommunication is a problem. This isn't the first time I've had this issue either.

  Angel Mitchell
9 months ago
Ms. Tammy gave me 5 Starr service!! I've purchased 7 brand new vehicles in my lifetime and she's the only one who has ever explained the vehicle and showed every gadget the vehicle has to offer.

  J Rock
4 weeks ago
Crooked dealer running up milage on 500 miles on vehicles as brand new. Shame on you. Typical Nissan stealership games.

  Mildred Smith (Mimi)
a year ago
Accidentally ripped off my antenna, therefore, while getting it checked out and parts ordered, I had some maintenance done.My service representative, Mary, was very informative, cordial helpful, and kept me updated on the services being completed during my 3 hour service appointment! Everyone is kind, warm and friendly and the waiting area is bright and comfortable. The restrooms are nice & clean! I've been a customer of All Star Nissan for many years and I have never had any unpleasant dealings with them.Services: Air & cabin filter replacement, Tire rotations, Brake service & repair, Oil change

  Christina Williams
10 months ago
The gentlemen at the service desk was wonderful and made my transaction very pleasant even offered me a shuttle to Juban Crossing (I declined due to being a beautiful morning for a walk and shopping). My Rogue was ready when promised and looking great. The lady at the pay center was just as wonderful and a delight as well. I definitely will be returning for my next services. I Highly recommendThanx All Star Nissan Service: Tire rotations

  Robert D Ballard
a year ago
Mary is always friendly to me when I come for service. Even had a great conversation with Tim the service manager. In and out in less than 45 minutes from my scheduled appointment. Give em a try.Services: Tire rotations, Oil changeServices: Tire rotations, Oil change

  Mia Henry
a year ago
Ms Mary took care of me during my vehicle getting serviced at the Denham Springs location. She was polite, and very helpful. My service time was promptly and in order. I have no complaints.Service: TransmissionService: Transmission

  Rondey Ballard Kibby
11 months ago
Mary Bonaventure was very nice, professional and helpful. They fixed the issues I went for and gave me a list of things that needs to be done. Mary explained the list and showed me the order of importance.Service: General repairs & maintenanceService: General repairs & maintenance

  Cordia F. Miller (Cordia Nel Foster Miller)
a year ago
Mary is a gem! She's very accommodating and personable. She kept me up to date with my service as well as the cost before charging.Services: Air & cabin filter replacement, General repairs & maintenance, Wheel alignment, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Wheel alignment, Oil change

  Doretha Bailey
10 months ago
I Would Recommend Others To "All Star Nissan"! The Service Was Prompt, The Crew Was Very Welcoming, Friendly And Nice, My Stay Was Comfortable And The Building/Restroom Is Awesome And Clean. It's Very Rare To Find A Public Restroom As Neat And Clean As This Restroom! InOther Words, The Building Is Gorgeous! I Did Not Mind My Stay.THANKS "ALL STAR NISSAN", FOR YOUR SERVICE AND HOSPITALITY! I WILL SEE YOU ON MY NEXT VISIT!Doretha BaikeyService: Oil change

  Wendy Petrig
10 months ago
I brought my car in because of a recall. Mary at the front desk was awesome. She had great customer service. Very friendly and helpful.

  Denise Harris
10 months ago
Very prompt in getting checked in. I was well informed of the work being done, an estimate was provided before the start and overall great communication. The facility is cool, comfortable and very clean.Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance

  Albert Jones
9 months ago
Pleasant experience. Want to thank Mary Bonaventure and Ollie Ledwig for staying on top of it and keeping me informed about the service being performed on my Titan.Services: General repairs & maintenance, Air conditioning, BatteryServices: General repairs & maintenance, Air conditioning, Battery

  Derrick
10 months ago
Everyone is extremely courteous. The waiting area is clean, modern, and accommodating. The service was completed quickly. I have no complaints.Service: Oil changeService: Oil change

  Chris B
a year ago
Nice waiting room and immediate attention for express service but they upsold me on a tire balancing and then sent me off with unbalanced tires, all wrong tire pressures, and the TPMS light on. I was just passing through so didn't have time to go back and have them redo the work. Had the tires correctly rebalanced at a tire shop a 100 miles down the road. Usually the car feels great after a service. This time it felt worse than when I drove in. Don't fall for the upsell...expensive mistake.

  Ferdinand Leonards
a year ago
Purched a used vehicle from Allstar Nissan. Two days later had issue with console and check engine light came on. When informed, they immediately told me to bring the vehicle back and they would repair and provide rental vehicle. Great service.

  Lo Guitreau
a year ago
Mrs. Mary in mechanic services was such a sweet welcoming lady. She even came in on her day off to make sure her customers that were ready were taken care of. She deserves a raise.Services: Transmission, Auto engine diagnostic, Transmission repairServices: Transmission, Auto engine diagnostic, Transmission repair

  Shonagh McKean
10 months ago
Mary was great with keeping me updated. She also showed me the children s area for my girls while we were waiting to pick up my car!

  Bobby Horton
8 months ago
I just wanted to thank Ms. Mary in the service center. She went above and beyond, fixing my car. When my warranty I purchased Somewhere else failed she help me come up w another option. They even washed my car too. I will be back.

  John Flood
a year ago
Our device rep, Jana Nielsen was very friendly professional as always. We re sorry to see her going to sales, but wish her well in that endeavor.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Elsie D Dickerson
11 months ago
Service is top notch from the timeYou pull until you pull out.Ollie was very attentive. He saw that my needs were met.Services: Tires, Tire rotations, Auto tire replacement, Oil changeServices: Tires, Tire rotations, Auto tire replacement, Oil change

  Jerry Montalbano
9 months ago
Unacceptable service after the sale. It took 3 mo. To fix a rear hatch, didn't have a clue to fix and a couple of issues still remain...God help us....Service: Auto body & trim repairService: Auto body & trim repair

  Jo Ann Mackie
10 months ago
Please whatever nissan do please don't get rid of Ms. Mary she keep u in informed on your Vehicle. THANK YOU!... also I will say Mr. Ollie and ms.mary are running a tight race.. Thank you for you Service Services: Air & cabin filter replacement, Tires, Wheel alignment, Oil changeServices: Air & cabin filter replacement, Tires, Wheel alignment, Oil change

  Benjamin Toups
a year ago
Mary B is the best.She always takes care of whatever I need and makes servicing my vehicle easy. Love doing business here at Allstar.Services: Air & cabin filter replacement, General repairs & maintenance, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Oil change

  Craig Van Oeveren
10 months ago
Consulted service dept for a body moulding part...was told it come in 2 days...delayed ? Great folks over there though..I am impressed...SUPER FRIENDLY !!@@!!Service: Body & TrimService: Body & Trim

  Eric Grimmer
3 years ago
First time service at All Star Nissan. Very nice facilities. Want in for a free (prepaid) oil change. Ended up needing rear brake pads and tires (had a foreign object in the sidewall of one so I opted to get both rear tires). Cost was not bad at all, yes I could have purchased tires and a brake job for less money, but they have a huge window looking into the service area and I was very impressed with the attention to detail the technicians show. I don't mind paying a little more knowing the job was done right and by Nissan specs. Would have given 5 stars, but had to wait a bit for someone to go get the tires I needed. I understand, not many 370z cars out there so I was probably lucky they had some close by.

  Goku Zonto
a year ago
Mary Bonaventure is hands down the best! They fixed what the other dealerships said they could not! I ll DEFINITELY be returning for ALL my other automotive needs!Service: Auto maintenanceService: Auto maintenance

  Alfreda Butler
10 months ago
I am waiting on my door handle to get replaced under my warranty. Mary Bonaventure always listens cares for her customers and makes sure we are treated more than a patronServices: Air & cabin filter replacement, Tire rotations, Oil changeServices: Air & cabin filter replacement, Tire rotations, Oil change

  Dudley Hardy
10 months ago
Molding on top from windshield to rear of car on top come loose the only complaint I have extended warranty would not cover it said it s molding but I don t feel like it was because without it the windshield would leakService: Oil changeService: Oil change

  Bryan Picard
a year ago
Mary Bonaventure is the most experienced service manager like it ever think of and I will give her five stars or 10 Stars whatever it needs to valuable people deserve valuable pay cuz she can fix almost every problem of customer has