Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
patty kascsak
4 months ago
I really wanted to leave a good review as Dusty was very polite, but the tech who serviced my Jeep went ahead did an alignment before letting us know what he thought would also need changed out therefore now causing us to need another alignment IF those parts are needed. Some of what he says needs changing was already done previously and are NOT bad... ( won't go into details) But IF this is a simple bait and catch its NOT working with me! I will go elsewhere as I do not trust them now
James Burnley
5 months ago
I was traveling from out of town. I managed to limp my car into there shop. Called the next morning, talked over my car problems. Not even hour later they me called back with estimate. they have my car up and running by the days end! They even pick me up from my hotel saving me the time and money! Great and fair price on the repairs!Services: Auto water leak repair, Auto engine diagnosticServices: Auto water leak repair, Auto engine diagnostic
John C
6 months ago
Great experience. Very helpful to a new customer with a nuisance problem (a frozen stripped screw holding my old license plate in, which ended up having to be drilled out and rethreaded). They were able to take care of it immediately while I waited at the end of the day. I ll definitely be back for maintenance, etc. Friendly and efficient.
Kri (Klmbean)
7 months ago
My car was totaled in a wreck 1 month before paying it off. The thought of a car note again didn't please me so I opted to take an old car I had that wasn't running and just sitting up for ovet a year to see if it could be revived. The mechanics at Mid South did a fabulous job and was very reasonably priced. Staff was so friendly and helpful. I will use them in the future for other vehicles
Polly A
8 months ago
I have had mid south for my repairs a couple of different times. They are very good about getting your vehicle in for service and back to you quickly. I will not go any other place now. Prices always seem very reasonable. Great team!Service: General repairs & maintenanceService: General repairs & maintenance
Emma Aguilar
2 months ago
Super friendly and straight to the point. Honest about what things can wait a little longer and what needs to be done asap.
Nathaniel Agee
8 months ago
Good, honest mechanics. Had something wrong with the ball joints in my old mazda tribute and not only did they give me a free diagnosis they told me that it was still under warranty at another shop. As someone who doesn t know too much about cars, they have helped me out numerous times with understanding the basics. Will forever be my go to shop -Shoutout to Cisco for a personal lesson on tacoma battery changes
Emily Langlinais
a year ago
I had exceptional service at Mid South. I recently went for the first time and have nothing but great things to say. I came in due to a bad air temperature sensor that needed to be replaced. Dusty was so nice and helpful. All of the staff were so pleasant. I was in and out in less than an hour! I definitely recommend this place and will be back for any future car needs!Service: General repairs & maintenance
Ann Daniels
3 months ago
Friendily and professional excellent at services to your individual needs the best in my opinion ee excellent effort...
Beth Boudreaux
a year ago
Have you EVER been quoted a price for parts needed for your car. Get there and they tell you that wasn't the problem and the price is CHEAPER THAN QUOTED!!!Definitely have a return customer! The staff was so very kind!! WONDERFUL EXPERIENCE! I've Never seen such honesty. And said brakes were good.... I'm a lady and not knowing much about cars... Since my brother and son are no longer here ... I depend upon their expertise. Am SO GRATEFUL that I drove from Franklin to Broussard. I will be back. And I will be suggesting them to EVERYONE!!! I AM ONE HAPPY GIRL!!!!
John Freyou
7 months ago
I have used Mid South multiple times and they have been professional, personable, affordable, reliable, and convenient. I would recommend and trust them with my vehicle and my families vehicle.
aubri a
a year ago
I really wanted to have good things to say about this place because everyone working here was very nice. Unfortunately, I felt like the skill and experience was lacking. I took my vehicle here about a month ago with a check engine light that we could not properly diagnose at home. I dropped the vehicle off explaining that it had a check engine light, some shaking while driving the vehicle and some issues with the A/C while idle. They diagnosed the issue very quickly and I came back about a week later to have my intake manifold changed (I was assured all the issues I complained about were due to this part being broken). When I picked the vehicle up after the parts were changed the check engine light came on almost immediately after leaving. I figured they missed something and and took it back to be looked at again. After another 2 days the car was re-programmed at the dealership and I finally got my vehicle back with no check engine light. My only issue at this point was that my A/C was no longer blowing cold and the shaking was worse! Luckily we recharged my A/C and changed the cabin filter at home and another shop serviced my transmission as well as located cracks in my motor mounts. I feel like these were things that should have been at least brought to my attention if not fixed. Long story short if you're looking for a shop to do some simple work on your vehicle, (such as an oil change, battery replacement or brake pad/rotor replacement) this is the place for you. Although if you have a more challenging issue, I'd proceed with caution. (Oh and we found needle nose pliers in my engine bed after we left the second time! Double check your car for tools if you used this shop)Service: Auto engine diagnostic
Lea Homan
a year ago
Awesome experience!! The staff and service was the best I have experienced in a long time. They took my car in at 10am and had it fixed by 2:20 pm. The cost was better that I was expecting. They called me before they did anything to make sure I was ok with it. I will Most definitely use them for all my repairs in the future. Thanks guys.
Monica Mae
7 months ago
Staff was professional and thoughtful. Prices were fair and affordable. Availability, service, and turnaround time was excellent. Thank you!Service: TiresService: Tires
Oluwadamilare Fasawe
a year ago
I was visiting Louisiana for work, and they had a terrible oil change experience at Walmart in beaumont TX. The oil filter o ring was damaged and almost lost my engine due to low oil. Mid south Auto Care fixed all these issues for me, and now I feel my car is brand new. They were very helpful
Mike Richardson
8 months ago
This place is absolutely amazing! They have an amazing staff that is very accommodating, a lobby that is kid friendly, and got my tires put on in 20 minutes!Service: TiresService: Tires
Micha Suire
a year ago
Great place, very friendly. You feel like you are with family when you get work done here. Very reasonably priced for the quality work they do!!!! I would give more stars if I was allowed to. 10/10 would recommend!!!!Services: Air & cabin filter replacement, Tires, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Wheel alignment, Brakes, A/C installation & repair, Auto maintenance, Auto brake replacement, Battery, Oil changeServices: Air & cabin filter replacement, Tires, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Wheel alignment, Brakes, A/C installation & repair, Auto maintenance, Auto brake replacement, Battery, Oil change
Scottie Louviere
a year ago
No I don't use this business, I did but never again, These guys are never wrong even though they are. I've had so many from a simple tire rotation and alignment on my truck, To getting charged for a tire rotation and topping off fluid in my wifes car and getting charged but not doing it. I marked the tires to see if I could trust that every time I needed a rotation that it was getting done and I proved that they weren't. When I called and talked to owner his comment was his mechanic simply forgot. WRONG you shouldn't forget and also I had to get home and top off my wifes windshield fluid after being charged 10 bucks for this. I have a company van that we would bring for all our service. We spent 900 bucks for the new radiator and cooling and now the ac wont work properly, We brought it back to them the next day after changing and they told us they couldn't find a issue with the ac. Needless to say these guys are a joke. We gave them all of our company business and our personal work and the owner had the nerve to tell me I was the only customer that complained about everything, Maybe he is right but that's because I pay attention to all details, If I'm going to spend money I expect the job to get done. I HAVE TO WONDER WHEN I DID OIL CHANGES WAS IT ACTUALLY GETTING DONE. Good luck people, I just know I'm not dealing with them anymore.
jonathan aucoin
8 months ago
It s hard to find a great mechanic shop. They fill all the boxes. Great service, good prices, and nice customer service!Services: Air & cabin filter replacement, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto A/C replacement, Wheel alignment, Brakes, Auto battery maintenance, A/C installation & repair, Air conditioning, Battery, Oil changeServices: Air & cabin filter replacement, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto A/C replacement, Wheel alignment, Brakes, Auto battery maintenance, A/C installation & repair, Air conditioning, Battery, Oil change
Tate Hebert
a year ago
Brought my car in because it was making noise burning lots of gas and running bad. I told them that I thought it was a timing issue. They changed the VVT s for a cost of nearly 900 dollars. I went back in and told them that the problem resurfaced 1 week later and they didn t care. 2 months later the car is now at the dealership for a total engine replacement for a price of 14 thousand dollars. The timing chain broke and the guides did a number on the engine. What could have cost 4-5k to fix now costs 14k plus the 900 that I paid them. Thanks for absolutely nothing midsouth- Tate Hebert.
Kaity Craven
a year ago
Excellent service. I appreciate their honesty in telling you whether or not you really need a service done or if you can wait for a few thousand miles. Cheaper tires than many other places near.
Jeremy Lewis
a year ago
Extremely pleased with service. I had to wait a few days for a part for my A/C to come in but thats NOT Mid South's fault. When the part came in I brought my vehicle and it was fixed in a timely manner. I also paid less then was quoted. If I need mechanic service again I will be back as long as the service stays the same.
Andre Blanchard
2 years ago
Called these guys at 4:30, I was in Youngsville. Noticed my tire pressure was low on the rear passenger side. Quick inspection identified the culprit. They said bring it in and would repair that day. By comparison, a nearby business could not fit me in. Guys were friendly and quick. Definitely keeping these guys in mind.
Jimmy Lewis
5 years ago
Finally and honest mechanic. They was fantastic communicating the problems they found with my Bronco. They have earned all my future business!!!
Sarah Russo Music
3 years ago
This was one of the best auto repair experiences I ve ever had. Dusty in particular was very helpful and professional. They kept me informed and moved very quickly to get my vehicle back to me. They also saved me money everywhere they could. Wonderful place. Would recommend!
AV GUY
5 years ago
Went in to get 4 new tires, the staff was very friendly and knowledgeable. While there I asked them to check my AC because it wasn't cooling good. Tim hooked it up to this "State of the art" Air conditioning machine and quickly discovered my condenser was leaking. Great service and value!!
Chief Red Wolf
4 years ago
This place was great from start to finish. The service and explanation of service was excellent. The service techs were very helpful and knowledgeable and courteous as well. From start to finish the service was excellent and I would recommend this place to anyone. What I was most impressed with was the quality of work and reasonable prices. I will certainly use Mid South Auto Care again in the future. Sincerely David P.
Randy Whitehead
7 months ago
They were very courteous and knowledgeable. They are reasonable on their work and do a great job!Services: Tires, Oil changeServices: Tires, Oil change
P H
3 years ago
Had a leak in my tire. Had never been to this business before but they took my vehicle right when I walked in even tho they were busy. Had the tire repaired quickly and I was on my way. Everyone was friendly and professional. Highly recommend this business.
Arianne Castille
a year ago
Excellent service!!! Service manager and mechanic provided thorough explanations towards the diagnosis of my AC issues. Highly recommend this place and will be going back for all my auto care needs!!Services: Auto A/C recharge, Auto engine diagnosticServices: Auto A/C recharge, Auto engine diagnostic