AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sam Lemoine
a year ago
Bought a battery around February.Dualast gold.Battery went dead today. Unable to hold a charge.Stopped by today for possible exchange.The battery was not logged into the computer and unfortunately I didn't have the receipt.The Mgr was nice but was informed I would have to buy an new battery.Went to Walmart

  christina Domingue
4 months ago
Annie is the best! She is friendly and makes sure you have what you need and ensures the quality of service provided to the customer is A1!

  Debbie Springer
a year ago
Checked and then replaced two dead batteries on my Ford F-250 in 15 minutes flat and also checked the alternator to ensure it was working properly. Cleaned the area, installed the felt pads on the terminals, carefully greased the terminals and tightened all connections. Gone are the days of waiting hours for Sears to replace a bad battery. Love, love, love this place.

  Phyllis Barnett
a month ago
Friendly staff. Knowledgeable about what I needed when O Reilly s had no clue or bothered to research for me.

  cbalfer
8 months ago
The guys working the desk were helpful and friendly. They immediately asked me what I needed assistance with and pulled the parts straight away. I needed brake pads and he showed me the price differences so that I could choose the ones I wanted. I highly recommend this location.

  Carissa Terrill
7 months ago
"X" is one of a kind. He went above and beyond to help resolve my issues. Very professional, and resourceful. Thank you, again!

  Richard Aucoin
3 weeks ago
Employees were very helpful

  Richard Bujol
6 months ago
Not so sure now, battery failed the day after AZ tested that all good.

  Angela Miller
a year ago
My truck was making a noise. I came here and they were so nice. They helped me figure out what the problem was and showed me what part I needed. Excellent service!!!

  wildworlde
2 years ago
Manager Keith D. and technician Matt came to my rescue in a BIG way today. Just when I thought I'd have to get my large van towed, they managed to get me up and running, and in spite of being very busy with a regular stream of customers. So many thanks to you two for the above-and-beyond customer service! You helped me beyond any expectations and I cannot say enough good things.

  Stringfellow Hawk
a year ago
Great location (for me) and selection of stuff. I purchased 8 spark plugs awhile back and was given a $10 gift card for Autozone. I used that to purchase some oil change consumables which helped me a lot. Take notice Autozone corporate office....it's the little incentives like that which will keep me going back.

  Wildcards Rex
3 years ago
They saved me! I thought my alternator was going out, or maybe the battery. Sure enough, it was the battery and they were able to replace and install it. I was far from home and I could not be happier. I believe the employee's name was Luke, and he was incredibly kind and helpful. Thank you!

  Brad Culotta
11 months ago
Great people, great service!! They go out of their way for you!!

  Ronald Bennett
2 years ago
Friday jan 12 2022. Worst customer service ive delt with. Short, heavy set blond woman that works there has no work ethic. Just standing around with people everywhere waiting in line. Ill never go back to broussards location!!!

  Vic Romero
2 years ago
They were very helpful for me today. The women was great to us. Awesome customer service.

  Zag
a year ago
Nice store and full of products. The service is a little slow, but it is good. Thw location of the store is very convenient.

  Dillon Mouton
2 years ago
Autozone reversed the polarity on a 4Runner battery when they installed it. caused some problems but they paid for everything that broke. honestly is the best policy. 10/10 to this crew and their district manager.

  Katherine Royer
6 years ago
A-1 customer service. I went in to purchase bulbs for my back turn signal & brake light, (left & right). The salesman, Mr. Dumas Charles, was very pleasant and he even changed the lights for me as well as applying the necessary grease on them.

  Jerami Stortz
2 years ago
Im a mechanic for a private school i come in this store all the time. I call ahead to put 2 5 gallon bucks of hydro fluid on hold and saved under my number. When i get there she doesnt even look up under my number shes just says only one when previous lady said two... guess how many they had.... 2 thats weird but i keep my cool. I then go check out im in a hand brace i have shop towel box 2 5 gallon buckets and a pump. 5 people behind the counter and guess how many asked me if they could help.... None and there isnt even anyone in the store. Not happy may have to bring my business else where

  Frankie Palisi
5 years ago
I went to AutoZone to get my car battery checked. One of the two employees was at the counter playing on his phone, didn't acknowledge me, until I walked to him, and asked if he could help me. What has happened to good customer service?!

  Gabriel Speyrer (SpaceCowboy)
a year ago
If you need a part and don t know what to do, stop by and see Quentin(Q), and he will take care of you!

  Marquie Isaac
6 years ago
Quick and efficient. The cashier paid attention to my purchase and suggested items that ended up saving me money. He also assisted me in carrying out the numerous items I purchased.

  scott simon
4 years ago
The staff here were very knowledgeable and friendly! I had some trouble with my car and they helped me out and showed me what I needed and what work needed to happen on my car! I highly recommend this store!

  Larry LeBlanc
3 years ago
AutoZone always has the answer to my questions and they even went out in the parking lot and they changed my light bulb for me.Honestly I didn't expect them to do that but they offered to do it and it's because of that that I will keep going back to AutoZone auto parts in broussard that hometown service quality and price but for me it's that personalized service. Answer to my questions and even offer to do the job for me doesn't get much better than that.

  Kim Terrebonne
5 years ago
Great customer service. Personnel went right out and changed my back blinker light whole another personnel was changing another customers battery with no extra charges for their excellent service. Also the best prices.

  Jada
7 years ago
Twice i have gone there and same lady doesn't really kno what she's doing I asked for help on changing bulb she's trying to pull on something that cannot be pulled out told me she couldn't help I left there went to pinhook store and had help and changed bulb within minutes.... maybe she needs more training or maybe just didn't wanna help me because it was hot outside.. I kno to keep traveling a little farther to get good help...

  Denise Yabba
3 years ago
Quinton, aka Cue ,is amazing when it comes to helping the customer find the problem with the vehicle then goes above and beyond to fix it! Thanks Cue for your great work! I appreciate your service in the automotive industry!

  Cheryl Fraley
7 years ago
The lady was helpful in the beginning but when I had to go back and exchange the parts she wouldn't even help me they made me wait an extremely long time to get waited on I needed to take apart back and buy another part took almost an hour

  Jill Gibson
3 years ago
My car wouldn't start this morning, and I had lunch plans later with friends. My husband jumpstarted my car, and we drove right to AutoZone. In a short time, I had a new battery and was good to go. I love Autozone!

  Keith Langlinais
2 years ago
I went in there to purchase a battery and they changed it for me when the cold front is coming through and actually they got wet I want to thank you so much for your service you re awesome