Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Honest Reviews
a year ago
I give up with Wal-Mart. They didn t check my tire pressure but the paperwork states that they set everything at 35 PSI. They apparently didn t even check my mileage for my follow up oil change either. I checked the tire pressure before I even left the premises, because I thought it looked a little spot on. Go somewhere else where they will take your vehicle and time seriously. And get this labor charges accounted for almost half of my total charged.Service: Auto maintenance

  KAZ Music
2 months ago
The automotive department has The worst customer service out of every Walmart in Baton Rouge the ppl they hire to answer the phones don t care about your vehicle nor your service don t go

  Heidi Fitzgerald
10 months ago
UPDATE: I unfortunately have to edit my review, as less than a week after the new tire installation, not only is my steering wheel pulling in one direction when it wasn't before, but the tires were not properly inflated to the same levels. Upon checking, one tire was at 41 PSI and another at 28 PSI with no visible tire damage-- that is quite a difference, and hard to account for with no appreciable driving done between the visit and now.As Walmart seems to no longer offer alignments, even with new tire installations, I will now have to take it elsewhere to be checked and spend even more money.OLD REVIEW:Had an appointment for new tire installation. Area seemed well staffed, and I was checked in quickly. My tires showed up fine, but employees needed me to find the locking lugnut key for my car, as they did not have any on hand that would fit. I pulled the key from my glovebox for them and they were able to put on the new tires.As a note, the TPMS machine is apparently broken right now so they were unable to reset it (which is normally an included service) after the tire installation.

  Sandra C.
a year ago
I don't think this location is open anymore. I call and the phone rings and rings. Then the call is forwarded to customer service who says someone is back there and they transfer the call. Once again rings and rings and gets transferred back to customer service. Customer service will transfer your call again and then it hangs up. I drove to the back and the ropes are up. No cars in the parking lot or the bays. You go inside and they say, "Yes. Automotive is open." Yet there are no workers, cashiers, no one. So I have to go across the street to Take 5. It's just. . .frustrating.Services: Wiper blade installation, Oil change

  Charlene Gould
a year ago
On my way out of town, I got a flat. Tire center is supposed to open at 8. It's 8:30, and they're not open. Why? Because the workers decided not to show up yet. Ugh. So, I'm sitting here on a completely flat tire, can't even move.

  Steve Kaiser
5 years ago
Okay, it wasn't perfect as 5 stars would imply, but compared to most of my experiences in purchasing tires, it was close enough. Rotating and replacing the tires was very quick. The paperwork took longer but I did receive a nice credit for my unrepairable tire.

  Anthony Oster
a year ago
Friendly service, able to work me in due to a tire needing to be patched. Upfront about pricing and you can follow the service online.

  Dana Kendall
a year ago
These people do not answer the phone to save their lives. I called everyday for a week to check on an online order and it rang for almost 20mins and no one ever picked up the phone in that department.Service: TiresService: Tires

  Penny Oliver
2 years ago
I was in need of an oil change & tire rotation, but in a tight financial situation. Instead of going to Acura, where I ve always trusted with my car, and pay $200 for everything I needed, I choose to go to Walmart Service Center on O Neal. HUGE MISTAKE!! After a service that cost approximately $40, now is costing me over $300 to replace two cover pieces that Walmart damaged. When I finally was able to take my car back to Walmart, I was questioned in regards to me damaging it myself and why didn t I go back immediately. Some families have one vehicle and both work FT to survive so time off to just go back isn t exactly the easiest. After my integrity questioned and no offer to even apologize, I WILL NEVER use Walmart for any of my car services again. Lesson learned.

  Linda Paxton
11 months ago
After waiting 2 hours. 1 hour was on the line for them to tell me they couldn't put tires on my car. Wasted the whole morning.

  TKaye Tiff
9 months ago
Great job on synthetic oil change can t beat their price

  Golden_Reviews
6 years ago
Did awful job on oil change. Got oil all over engine so smelled burning oil for a week also i paid extra for then to clean the inside of the car. They didnt do it so i called the manager he made them redo it when i went and looked they just pushed evrything to one corner so i called the manager again he said hed getm to do it again but it was supposed to be 30 minute oil change took 3 hours and i was fed up i chewed them out and left. Hadta end up spending 20 more dollars to clean it myself. Dont waste your time they will screw up your vehicles more than anything, also they dont check tires, brake, or fluids which was all supposed to be included

  Kamal Hayes
3 years ago
They tried to take my old tires as if it was normal or policy. I asked for them and they gave them back. Other than that good service.

  Nicole Walton
a year ago
They are bad with orders I ordered a tire and they told me it wasn t delivered and till this day I m still looking for the tire I ordered bad business .

  Lori Johnson
4 years ago
this lady is the best employee I've come across here Rickea. She is a black woman that works automotive department great customer service excellent and forgiver just all-around wonderful she deserves a raise

  Issah
2 years ago
Jonathan was able and willing to help. He filled all four tires with joy. Happy Birthday Jesus!!! Thank You!!!

  Asma Bobat
a year ago
It was okay they didn't have much mlfor summer stuff like for beach.

  Francis Marion
5 years ago
BOUGHT 4 new tires a year ago, they didn't balance one of them,TOOK A ACT OF GOD TO GET WHAT I PAID FOR DONE.WILL NEVER BUY TIRES FROM WAL-MART AGAIN.

  Derrick Foster
5 years ago
They checked my old battery and discovered that I needed a new one and they promptly replaced it and I was on my way. Service was great.

  christy soileau
2 years ago
Usually have availability on all items I need and more ..fastest place I experienced with checking out and customer service

  Sheila Hamilton
2 years ago
THE CASHIER THAT HELPED ME. WAS VERY POLITE AND EXPLAIN VERY WELL TO ME WHAT TYPE OF TIRES I WAS PURCHASING AND THE BENEFITS THAT I WOULD RECEIVE. FIRST TIME PURCHASING TIRES FROM HERE, AND I HOPE THAT THIS IS A PLACE THAT I CAN RETURN TO FOR FUTURE BUSINESS.

  Erin B
2 years ago
Excellent service & good prices! the staff is usually very friendly and considerate!

  susan latting
4 years ago
These people are super cool and usually very fast for oil change

  Marcus Bradford
4 years ago
Worker saw me standing in line and didn't acknowledge me, but when someone came 10 minutes after me she assisted them. Very unprofessional!!!!

  Lynn Young
2 years ago
3 tires low on pressure. Checked for nail punctures

  John Wheeler
5 years ago
Did a good job on my oil change

  Annie Ray
2 years ago
Absolutely HORRIBLE! NEVER GO THERE!

  Dennis Melancon
6 years ago
Good service at a great price.

  byron mccray
5 years ago
Good work but extremely slow service

  Kevin H. Nguyen
4 years ago
Convenience, professional, and fast for an oil change.