O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  cary goudeau
a week ago
Terrible customer service - broke my wife's windshield , to the point where it getting dangerous to drive. Giving her a very hard time about it. She needs a windshield to drive. I'm typing this right now and asking for a manager - have been put on hold and still no answer; How do you expect to stay in business with this poor service? The windshield cost $500 - $1000 to fix - need it done ASAP; YOU ( OREILLY'S) broke the windshield - and your rep told my wife -Whoopsie! Hire and train employees to know their product and teach them how to install a product ! Come on now - I will have further google reviews like this from various friends until this matter is settled accordingly.

  britney vickers
2 months ago
Chelsea and Jude were extremely helpful and went above and beyond to help me change my battery! They definitely know great customer service and I am so grateful for all of their help! I will recommend this store to everyone because of this great experience!

  Rosa Gonzalez
6 months ago
We had a antifreeze leak and Maurice helped us so much we were so grateful for his help. We weren t from around Baton Rouge we had trouble communicating in English but he manage too be super patient and helped us resolved the issue thank you R. Maurice.

  Marilyn Cann
6 months ago
Went to get new wiper blades.the salesman was very nice and installed them for me

  gary niernberger
a year ago
Super helpful team; Greg installed my battery...very knowledgeable and friendly. The install took awhile but it did not phase him. So glad I went to O Reilys. THANK YOU

  Stephen
2 months ago
Employees are very nice. Especially Maurice.

  Darrell Ardoin
3 years ago
Tool rental is a joke - If you go over the 48 hours, for instance the following morning, they won't let you return it. It also counted the first day of rental, when I rented it at almost 8 pm at night. They refuse to return - and the best part is the pilot bearing remover didn't even fit! - all they say is "sorry" and in a tone of "we dont really care" - they don't even try to offer any help. Would of been a lot easier to get back together if the tools actually worked as intended. Big waste of time and money - never again.

  Jacob Patrick
2 years ago
I love this company. Everyone is always eager to help and very polite. They also almost always have what you need - even more esoteric parts. Highly recommended!

  B J
a year ago
1st time going here. Walked in, walked out within 6 minutes thanks to the two great employees at the Perkins location. 10/10!

  lloyd wardrip
a year ago
Great location ! The staff is very knowledgeable and always helpful with whatever project I'm workingon.

  Wayne Boozer
3 years ago
I got used to having an auto parts store VERY fast. Ordering certain parts is free to the customer if they don't have it in stock. Just pay when it arrives and you return to get it. Nice.

  Vincent Morebucks
2 years ago
The staff here is incredibly knowledgeable, patient, and relaxed. I've never had a problem, here, and always look forward to going here, especially with how cheap the parts are comparatively.

  NameLikeNobodyElse
2 years ago
Helped me get what I needed. Very clean store. More variety of items than I expected. I'll have to remember that when I need an oddball thing.

  Joe Spadea
3 years ago
The assistant manager replaced the battery in my car in short order. Very helpful and friendly. I will continue to stop there as needed.

  Fouad Harb
a year ago
For all your automotive parts, great customer service [Carl] better service every time.

  Timothy Burns
2 years ago
Do not buy anythingAnything from this storeTake your money and God If I sit If I sit underneath their nameunderneathIf I sit underneath theirforbid you have to return something cuz they don't want to give you your money backIf I sit

  Heidi Hartley
a year ago
Dylan was awesome helped me out gotme on my way.

  Bob Fudickar
2 months ago
Service, convenient, professional

  Phyllis Horridge
2 years ago
Needed a gas cap. Employee went out of the way to install the tether for me when the kit it came with didn t fit.

  Cody Aucoin
a year ago
The two girls there know their stuff very friendly

  Richard Bott
2 years ago
Very knowledgeable and helpful. They will take the time to find what you need

  Donald Lyle
a year ago
They solved my check engine light issue

  A. Blanton
a year ago
Darline's a charming character.

  J H
a year ago
Always has what I am looking for.

  Kyle Washington
2 years ago
Clean store with nice people

  Brian Jarvis
2 years ago
Friendly staff and helpful staff

  christy daniels
10 months ago
Very helpful

  Orlando Ismael Armas Quintana
6 months ago
Very goodMuy bueno