Medines Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sam F
a year ago
Following my recent accident, a local mechanic friend advised I have my car towed to Medines Collision Center as he routinely hears good things about them. I did, and have been so thankful for the recommendation. The owner, staff, and mechanics at Medines are remarkable. They helped facilitate the towing, stayed in constant contact as things progressed with my insurance co, and have consistently displayed that rare extra mile type of customer service. They ve been a tremendously valuable resource as I navigate the claims process. When in need of a BR collision center you can trust, you re in need of Medines.

  Mohammad Murgan
a month ago
So far they are the best repair shop in Baton Rouge, very friendly and helpful with the best customer service. would definitely recommend

  Breland James
7 months ago
Horrible experience from start to finish. Car was damaged from an accident (2021 BMW). It took them over 4 months to get my car back, then it still wasn t completely fixed, had to take it back to them twice. They collected the insurance money and didn t even fully fix the car how they claimed. PLEASE DO NOT USE THIS BUSINESS, JESSE (owner) is a SCAM artist. I am still waiting on his phone call back about my tires.Services: Auto body & trim repair, Tires, Steering & suspension repair, Vehicle Inspection

  AML Mom
a year ago
Medine's was awesome to me & my family. When we got into an accident, I was nervous, unhappy, mad, frustrated about the entire situation. Nobody wants to go through this process!! The insurance company was ridiculous. Progressive tried telling me status updates that were NOT accurate. How does Progressive even know what is going on at their place? Medine's was very helpful with the entire process. Two of my parts were on backorder. It took longer to have my vehicle repaired due to these parts but they stayed in contact with me the whole time. I'll never go to another shop. THANK YOU for helping my family through this terrible process.

  Robin Beeman
a year ago
I have had 2 cars worked on at Medine s since March.Brand new 2022 Honda CR-V. 4 months old driven into a ditch. After 3 months. The car was returned to me as good as new. I was delighted with the service from the front desk to the repair center. They took care of my insurance claims perfectly.2nd car was a 2016 HONDA HR-V that was invaded by mice. They aren t through with it yet but have been completely professional in their handling of the repairs.I have been using Medine s for about 18 years. I would not let anyone else touch my cars.Services: Auto body & trim repair, A/C installation & repair, Auto maintenance

  Brodrick Buckner
a year ago
Medines Collision really took care of me and my brand new car with front end damage. I was understandably devastated and the guys were sympathetic/ reassuring and restored my month-old vehicle to the way it was when it came off the car lot. I highly recommend the shop, although I hope I never need auto body repair ever again, I would absolutely get the work done at Medines Collision

  gerald harvison
5 years ago
We are extremely happy with the repair to our truck done by Medine's. Friends we showed it to were also very impressed. It looks like a new truck again. Medine's actually went beyond what we expected in order to provide a quality job. And everyone there is so friendly and helpful. I will gladly recommend Medine's to anyone. I'm thankful we found them.We had to go back once for a minor issue. They immediately got on it and took care of problem without even having to leave truck overnight. Medine's stands behind their work!

  Pam Pierce
3 years ago
We have used Medines twice now and could not have been more satisfied with their service! They are extremely knowledgeable, helpful and perform top notch work. I had never dealt with a wreck or auto insurance claim and Mrs. Dominica was so patient in explaining the process to me and answering all my questions.

  Natasha H
6 years ago
Medine's is AMAZING!!!!! They got me in despite being incredibly busy & even made accommodations to help me get my car to them! Mrs. Dominica, Courtney & Aubrey were beyond amazing...very sweet & helpful...made me feel like family! I pray that nothing else happens to my car but if it does there is NO DOUBT I will take it right back to Medine's and I will be recommending them to anyone in need of body work! I have a brand new car that got damaged and they restored it back to brand new not to mention they did an incredible job detailing it before I got it back. They work hard and you can tell that they're in it for their customers.....Thanks Again Mrs. D, Ladies, and the "guys behind the scene" !!!!!

  Luda Francis
6 years ago
I will NEVER use anyone else!! The accident caused a large amount of damage to my truck, however it s as good as new. It s been a few months since the repairs were done and still no problems. I can t express how grateful I am to Medine s for all the help they provided. They went above and beyond to help me with my truck and dealing with the insurance company. We had multiple problems with the insurance company and they fought for me every step of the way. I will recommend Medine s to everyone.

  Sean Simon
3 years ago
I've had multiple vehicles repaired here and can say they are definitely top notch. I took my Audi A6 here after G****r Collision just couldn't get it right. Medine's worked with State Farm and got all the re-repair work paid for. Excellent work..

  Jessi Brewer
4 years ago
Medines and their staff were an absolute delight to deal with while trying to get my husband truck fixed and painted. We were paying out of pocket so we wanted to make sure we were getting the best job and boy did we! I just got it back and couldn t be happier! Looks like a brand new truck will DEF be going back and recommending to others!Family owned as well, worth the 10 minute extra drive

  Samuel Mironchuk
7 years ago
Amazing customer service and overall knowledge of my car! I was a little hesitant at first because my car is European and requires special care. The owner Chris was really helpful and knowledgeable every step of the way! He was also on top of his game dealing with the insurance company on my behalf! Appreciate the nice job Medine's Collision provided!

  Joey
4 years ago
The people here are awesome! They were very personable kind and very reassuring. After I got my wreck and the person never had insurance I was very nervous about how everything was going to happen. Everyone here especially Mr Chris was very professional and made the process very easy I am highly impressed and I will be a customer for life!

  Robert Walker III
3 years ago
Their customer service was outstanding. They kept me up to date on my repairs as well. They were willing to stay after hours on a Friday so I could get my vehicle.Thanks Medines Family

  Eric Kelley
5 years ago
Both times that I have had to use Medine s for vehicle repairs were great experiences. Chris and Dominica took a lot of time explaining and giving advice regarding the Diminished Value Assessment from my accident. (I had no idea about it.) Even after taking so much time to help, they offered to continue to extend their services in order to make sure that I will be compensated fairly for the DVA. They can and do help with literally every aspect of a car accident- not just the collision repairs. When they claim that they fight for their customers rights, THEY MEAN IT!

  Jill McDonnell
2 years ago
Ms Marine and staff were truly fabulous. We brought our car in after a weather related incident, where my car was totaled. Ms Madine took the time to explain the ins and outs of the insurance claim and show me how to look for omissions and to compare quotes. Her time and effort netted us over $1000.00 more on the claim. Highly Recommend!!

  Zachary Payne
11 years ago
Medine s Collision Center is the best experience I have ever had with a body repair shop! Just after buying my Honda Civic, I accidently tore off my front bumper trying to park in a busy parking lot. I was so frustrated, and wasn't sure what to do. After spending all my savings on a new car, I now had a detached bumper. After months of trying to zip tie it together, I resorted to gorilla glue and duct tape. My car now of course looked ridiculous. Too embarrassed to park in the front of my office, I would park down the street. After moving to Baton Rouge, a great new friend suggested Medine s.Not only did Medine s do a thorough review of my car, they gave me an estimate far lower than I expected. The owners, Chris and Dominica did everything they could to get me a low price that met my satisfaction. They were open, honest, forthright, and suggested a refurbished bumper for my civic. By using a refurbished bumper, they saved me hundreds. Chris and Dominica also had a spacious waiting room that felt like home. I was lucky enough that I really never had to use it. After the new parts came in, it only took them one day to have my car ready!Dominica was awesome the whole way through! She kept in contact and informed me of any changes. When we arrived at Medine s I could not believe it. My car looked better than the day I bought it. Chris and Dominica had buffed out the glue and left over duct tape residue that was stuck to my bumper. Not only did they wax my car but they also cleaned the inside windows and vacuumed my rugs. I was so happy I hugged them both.On my way home from Medine s, I felt so proud of my newly fixed car. Chris and Dominica left some business cards and a key chain on my console I have already handed them all out! Now whenever I meet anyone who needs their auto body repair, I tell them about the amazing experience I had with Medine s Collision Center. I could not have been happier with the customer service that Dominica and Chris provided me with. If anything ever happens to my car again I will avoid the duct tape and give them a call straight away. Thank you so much Medine s, I am in love with my car again!

  Angela Radle
3 years ago
My husband remembered a TV ad for Medines, and I am so glad he did.On May 20th, I was in a horrible accident and as a result our car was total. I had no idea how to handle the situation and then we called Medines. Never have I experienced such exceptional service. In the course of 20 minutes I went from an anxiety attack to a calm...Dominica let me know that everything was going to work out and she was right! Thank God for Dominica. If anyone needs a Collision Center we now have the best one in Baton Rouge.

  C Owens
3 years ago
I went here to get my car repaired and they were friendly, honest, professional, and gave me a fair price estimate. The work done on the car was excellent, and they matched the paint color perfectly. I am very satisfied with their work and I recommend them to anyone.Service: Body & TrimService: Body & Trim

  Greg Iseral
4 years ago
We were hit from behind by another, larger vehicle. At the time we didn't realize that this hit would total the car, which was a first. Dominica and the rest of the Medine's staff walked us through the process with much patience and insight. They've been in business for a while, and it shows - they really know what they are doing. We are 100% satisfied with their service, help, knowledge and expertise. If we have another problem, we won't hesitate in contacting Medine's.

  Guest Account
6 years ago
This shop is amazing at working with you through the very stressful and difficult process of repairing your car and working with the insurance companies. The knowledge and patience of Dominica Medine can not be compared to any of the other body shops in Baton Rouge. This is a first class business that cares about their customers and ensures that your car and your payout will be correct. If you are on the fence about who to use - feel free to email me and I will personally answer any questions you have. I would give Dominica Medine and her entire staff 12 stars if it were possible. :)

  Delisa Taylor
4 years ago
Great Customer Service! I m 100% satisfied with my vehicle! My vehicle looks showroom new I recommend Medines! You won t regret it! Excellent experience from start to finish!

  M Markeitha Benton
3 years ago
The ladies at Medine's are always so helpful and pleasant! Unfortunately my car was deemed totaled by the insurance company but I would absolutely recommend Medine's on their customer service alone.

  Sam Carruthers
7 years ago
Chris and Dominica and their team have worked on my car after someone rear ended me on a couple occasions and always did quality work, and when my car was recently totaled they went to bat for me and advised me on what my car was worth to make sure I got every cent I was entitled to. They truly are on the side of their customers. I cannot recommend them enough and I will only take my cars to them for body work.

  Tanisha Howard
2 years ago
I love their accommodating nature. They were in the process of getting their air fixed in the office and because it was a lil warm in their office one of the ladies was going to bring a fan near by me just so I would be comfortable. The work I needed done was completed in a timely manner.

  Tiffany Bellue
3 years ago
Medine s is the BEST!! Everyone was very kind, helpful and answered ALL my questions. If you re looking for amazing and HONEST people, go to Medine s. You will not be disappointed!! They treat you like family. Thank you, Medine s for making my experience painless! I ve told all my friends and family to go see y all!!

  Mark G.
9 years ago
My son attends LSU and was involved in a crash, but he is 500 miles away from me. All I could do was worry first about his safety and then how to get the vehicle repaired. I contacted my insurance company and then Mr. Medine, the rest went like clockwork from that point on! They got me in and out within a short period of time and made excellent repairs to the vehicle.Everyone @ Medine Collosion is top notch and trustworthy, that is saying a lot in todays society.Great "Thanks" to Mr. Chris and everyone @ Medines Collision Center and "Geaux Tigers"!M. Gordon

  Mr. Obi
7 years ago
This place is awesome 5 stars nothing less! They made the process smooth and Mrs. Dominica really went above & beyond basically coaching me thru my claim fighting with the slimy insurance company. It was a pleasure to do business with them. Hopefully i don't have to see them because that wouldn't be good lol but if i ever get in a wreck I'm calling these guys immediately!

  Angela Robinson
3 years ago
Had my car for over a month. Did a bad job and did not want to correct the problems. Staff had nasty attitudes after being paid for the horrible job they did on my car. Will never ever use this collision center again and will tell anyone who thinks about using this place to run .I will be sure to post on every social media I come across that has your name on it.